All your data is stored in the MyDataKnox cloud within our own data centre in Jastrebarsko, Croatia. This ensures a faster response and a support service that can react quickly.
Author: MyDataKnox
I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail?
Do you check e-mail for viruses and spam or do I need to use my own antivirus software?
All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.
Are there limitations regarding the number of e-mail messages I can send?
There are no limitations, but using the Exchange service as a newsletter system is not allowed.
Can I access the service using an Internet browser?
Yes. Outlook Web Access (OWA) enables you to access all service options using a web browser.
What is the maximum size of an e-mail message that I can send and receive?
You can receive and send e-mail messages of up to 50 MB in size.
Do you have control over DNS in the Hosted Exchange service?
No. You still control your own DNS settings, and you only need to make some minor modifications in the DNS scripts regarding the service itself.
Do I need my own domain for Hosted Exchange e-mail?
Yes. In order to use the Hosted Exchange service, you need to have your own domain and access to DNS scripts, since it’s necessary to perform certain modifications on DNS scripts.
I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange?
Microsoft Outlook linked to POP3/IMAP enables every user to manage their personal information (messages, maps, contacts, notes, tasks, calendars, rules and notifications), but doesn’t allow sharing them with anyone nor synchronization with other user devices. MyDataKnox Hosted Exchange business e-mail enables you to share all that information within a group of users, which enables you to respond to requests more quickly, to find files and e-mail messages momentarily and to improve communication with your employees, clients and suppliers. It also enables every user to access their data using any kind of Internet connection, thus keeping your team connected no matter where they are.
What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail?
A web hosting e-mail is linked to your web hosting package and enables you standard e-mail management options (POP3/IMAP). Microsoft Hosted Exchange includes full e-mail control with additional benefits, such as integration with Microsoft Outlook and push service for mobile phones in order to ensure that your data is synchronized and updated for all employees.