These Terms and Conditions of Affiliate Account are an integral part of the Terms of Service and together form a Service Contract between SETCOR d.o.o. with its registered office at Čabdin 73, 10450 Jastrebarsko, OIB: 69149293370 (“MyDataKnox”) and the other contracting party (“User”) in the context of website hosting, data storage and other online services provided by MyDataKnox (“Services”).
1. DEFINITIONS
1. Meanings of the terms used in this Contract:
- Setcor, Company, MyDataKnox: SETCOR d.o.o.;
- User Pages: The Company’s website at https://user.mydataknox.com;
- User, Client: A natural or legal person who registers on the User Pages through the registration process or by ordering Services;
- Service: A service offered by MyDataKnox to existing and new Users;
- Affiliate Account: A MyDataKnox Service that enables the User to earn a commission from the sale of MyDataKnox Services and products according to the rules defined in these Terms;
- Partner, Referrer: A User who activates a MyDataKnox Affiliate Account;
- Partner ID, SID number: A unique numerical identifier assigned to the User upon activation of the Affiliate Account;
- Affiliate Link: A link placed by the Partner on their website or other service that directs a new user to the Company’s website;
- Reward: The commission earned by the Partner by referring new users through the Affiliate Link;
- Visitor: Any person who visits the Partner’s website or any other service displaying the Affiliate Link;
2. CREATION AND CLOSURE OF THE AFFILIATE ACCOUNT
- All Users have the right to create an Affiliate Account.
- An Affiliate Account is created when the User visits the User Pages and activates the Affiliate Account.
- Upon creation of the Affiliate Account, the User is assigned an SID number used to identify the Partner in the Company’s system.
- The Affiliate Account may be closed at the Partner’s request or in the event of a breach of these Terms.
- The Partner must submit a request to close the Affiliate Account by e-mail to support@mydataknox.com or by opening a ticket via the User Pages.
3. TERMS AND CONDITIONS OF USE OF THE AFFILIATE ACCOUNT
1. TERMS OF USE OF THE AFFILIATE ACCOUNT
- By activating the Affiliate Account, the Partner is deemed to have accepted all provisions of these Terms.
- The Partner undertakes to promote the Company’s Services in accordance with the law and the provisions of these Terms.
- By accepting these Terms, the Partner undertakes to use their Affiliate Link exclusively on websites that do not contain any content that may be contrary to the laws of the Republic of Croatia and/or international laws accepted by the Republic of Croatia.
- The Partner undertakes to clearly and visibly mark all promotional content containing an Affiliate Link as content with an affiliate relationship, in accordance with applicable advertising transparency regulations.
- The Partner bears full responsibility for the compliance of their promotional activities with the local laws of the country in which they operate.
2. SERVICES COVERED BY THE AFFILIATE ACCOUNT
- The Affiliate Account enables the Partner to earn a Reward by promoting the following MyDataKnox Services:
- Web hosting
- Reseller hosting
- VPS servers
- Dedicated servers
- Cloud backup
- Premium support
3. MANNER OF USE OF THE AFFILIATE ACCOUNT
- Upon activation of the Affiliate Account, MyDataKnox immediately generates an SID number for the Partner.
- The Partner undertakes to use exclusively the clean Affiliate Link (without additional parameters) assigned to them in the User area. Only such a link is counted for tracking and Reward attribution.
- The Partner uses their Affiliate Account by placing the Affiliate Link on a website or other service that enables the redirection of Visitors via the Link.
- When a Visitor clicks on the Affiliate Link, the Visitor is redirected to the Company’s website and a cookie is stored on the Visitor’s device, ensuring that the Reward is credited to the Partner if the Visitor purchases any of the MyDataKnox Services for which Reward attribution is enabled.
- The cookie stored on the Visitor’s device is valid for 90 days. If within that period the Visitor purchases any of the MyDataKnox Services for which Reward attribution is enabled, the Partner will be awarded the Reward defined in these Terms.
- MyDataKnox is not responsible for any inability to track the Visitor caused by technical problems, the Visitor’s browser settings, manual deletion of cookies by the Visitor, or improper use of the Affiliate Link.
- The Partner earns the Reward exclusively through the purchase of MyDataKnox Services by a Visitor who arrives at the MyDataKnox website via the Affiliate Link.
- The Reward cannot be earned on orders placed through the Partner’s own Affiliate Link, meaning the Partner cannot use their own Affiliate Link to earn a Reward on a paid invoice.
- MyDataKnox provides the Partner with a detailed overview of Visitors referred to the Company’s website via the Affiliate Link and the total amount of the Reward.
- Affiliate Links that contain additional parameters, UTM tags, redirects, or that come directly from paid advertisements (Google Ads, Facebook/Meta Ads, TikTok Ads and similar) will not be activated. Visits and orders made via such links will not be attributed to the Partner.
- It is prohibited to direct Visitors to MyDataKnox websites via paid campaigns (Google Ads, Facebook Ads, Bing Ads and other paid advertising networks), including brand bidding (bidding on MyDataKnox / Setcor trademarks and names and their variations).
- It is prohibited to engage in false or misleading advertising of prices, discounts, coupons, availability or features of the Services (e.g. displaying prices lower than the actual ones, fake “limited offers” or inaccurate comparisons).
4. AMOUNT AND METHOD OF PAYMENT OF THE REWARD
- For each order of MyDataKnox Services made through the Partner’s Affiliate Link, the Partner will be awarded a Reward amounting to 10% of the net amount of the paid Services that meet these Terms.
- The Reward will be awarded exclusively for Services covered by the Affiliate Account.
- In addition to the initial payment of an order that meets these Terms, the Partner will also be awarded the Reward with each renewal of the Service purchased through the Affiliate Link.
- The total amount of the Reward increases with each awarded Reward, 15 days after the right is acquired, and only if the Service for which the right to the Reward was acquired is still active.
- The Partner becomes eligible for payment of the Reward when the total value of the Reward in the Affiliate Account reaches €50.
- To receive payment of the Reward, the Partner must request it through the User Pages.
- Payment of the Reward is made in two ways:
- By crediting the amount of the Reward to the Partner’s user profile, which allows the Partner to use the Reward exclusively for the payment of MyDataKnox Services.
- By transferring the amount of the Reward to the Partner’s bank account (applicable only to legal entities).
- For payment of the Reward to the Partner’s bank account, the Partner must submit an invoice to Setcor for the amount of the Reward increased by VAT (if the Partner is subject to VAT).
- The invoice for payment of the Reward must contain the item “Commission for contracted work”.
- MyDataKnox undertakes to make the requested Reward payment within 30 days if the request complies with these Terms.
4. OTHER PROVISIONS
- MyDataKnox reserves the right to immediately terminate or temporarily disable the Affiliate Account, without prior notice and without any right to compensation, in the event of:
- Use of the Affiliate Link in SPAM messages;
- False or misleading advertising of MyDataKnox Services or prices;
- Use of the Affiliate Link on websites that contain inappropriate content or content contrary to the laws of the Republic of Croatia and internationally recognised laws;
- Infringement of copyright and intellectual property rights;
- Directing traffic via paid campaigns or links with additional parameters;
- Use of cookie stuffing, cloaking, iframes or similar techniques;
- Any other breach of these Terms.
- In the event of early cancellation of a Service purchased through an Affiliate Link that requires a refund, MyDataKnox reserves the right to reduce the Partner’s Reward by the amount refunded to the User of the Service.
- MyDataKnox reserves the right to reduce, withhold or cancel the Reward in the event of a refund, chargeback, cancellation of the Service, or suspicion of fraud or abuse of the Affiliate Account.
- MyDataKnox reserves the right to disable or restrict the Affiliate Account for Partners from certain countries or regions of the world when this is necessary for compliance with applicable sanctions, anti-money laundering regulations or other binding rules.
Last update: 13.08.2026.