MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I change the administrator (root) password and how? Which payment models are supported? Which domain names are available? Which nameservers can I use for MyDataKnox DNS service? Who can use and manage VPS? What happens if the number of cPanel users exceeds the number limited by the license? How can I order the Veeam Cloud Connect Backup service? Do I need an SSL certificate? What is included in a MyDataKnox DNS hosting service? What is PHP Selector and what is it used for? What is the network speed on dedicated servers? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Are there limitations regarding the number of e-mail messages I can send? How much does 1 hour of premium support cost if I don’t have a subscription? What are the advantages of cPanel? What is DNS? 128 kbps bitrate – is that enough for radio streaming? If I order a new VPS today, how much time will it take for it to be ready for use? What happens when I run out of space? Registering a .ru domain Does the premium support service include assistance with my applications? What is included in the Hosted Exchange service? Can I use multiple IP addresses on a single VPS? How can I migrate my web hosting content to VPS? Can I access the service using an Internet browser? Which virtualization platforms can Veeam use to perform backup? What are the advantages of the MyDataKnox R1Soft backup? How can I configure DNS for my VPS? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Does radio hosting cover streaming copyright? What is included in a dedicated server service? Can I host pornographic content on my VPS? Which hosting package is right for me? What kind of software can I install on my server? What are the requirements for a domain transfer? How can I configure DNS for my server? Can I change the operating system on VPS, and how? If I order web hosting today, how much time will it take for it to be ready to use? How can I configure DNS for my VPS? What is LVE and what is it used for? Which operating systems are available for the dedicated servers? What’s the difference between web hosting and a VPS/dedicated server? Why do I need DNS hosting? Is the bandwidth on my VPS really unlimited? What are my obligations regarding domain maintenance? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? Who is the Veeam Cloud Connect Backup service for? What is a VPS server? Can I exchange a web hosting package I already purchased for another one? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?