The owner of the dedicated servers is MyDataKnox, which means that, in case of a malfunction, our staff are in charge of any repairs and/or component replacement. This also means that our technical staff are in charge of server maintenance, which entails activities that ensure high-quality working conditions.
Yes. The total number of users on a cPanel server, in terms of licenses, is determined by the number of active and suspended users on that server. Therefore, cPanel checks the number of users on a server and counts them, whether they are active or suspended.
In order to present you with a simple overview of the differences between JetBackup and cPanel backup, we’ve created a table displaying the crucial differences:
JetBackup
cPanel
Creation of a complete backup copy
a
Storage of a backup copy directly to a remote location
a
r
Individual recovery of backup copies for cPanel users
a
r
Recovery of individual files from backup copies
a
r
Downloading backup copy files to a computer
a
r
Scheduled cloning of a cPanel account to a different cPanel server
a
r
CloudLinux support – process of creating a backup copy using LVE
If you provide web hosting services, it’s extremely important to secure and stabilise the servers you’re using. Even if you’re not offering web hosting services, but you require the option to isolate your users, CloudLinux is the perfect choice.
The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.
An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.
Domain propagation is the time it takes for the changes you execute on the DNS to become visible on the Internet. The propagation itself takes from a few minutes up to 24 hours, depending on the DNS cache of your Internet provider.
Veeam Cloud Connect Backup is a service of performing off-site backup to the MyDataKnox cloud. Simply put, you lease backup space and add it to your Veeam console.
* The nameservers for MyDataKnox DNS service are not the same as the nameservers for web hosting packages.
If you want to point a domain to your MyDataKnox web hosting package, follow these instructions.
Nameservers of MyDataKnox DNS service for users are:
mdns1.mydataknox.com
mdns2.mydataknox.com
By directing the domain to the specified nameservers, you will be able to manage the DNS records for the same, if the domain is registered or transferred within the MyDataKnox system.
A domain transfer is actually a change of registry. It’s important to note that the transfer pertains only to the domain, not the hosting content. In other words, your domain can be registered with one provider, and the hosting (content) with another.
There are two types of .hr domains: free and paid domains.
DIFFERENCE BETWEEN A FREE AND A PAID .HR DOMAIN A free .hr domain can be registered by all legal entities (companies, associations and other legal persons) and self-employed natural persons (tradesmen, medical doctors, attorneys, artists, etc.) based in the Republic of Croatia. The user has a right to one free domain which they can register through an online registration system at: https://www.dns.hr/portal/register Paid .hr domains can be registered by all legal and natural persons based in the Republic of Croatia which hold an “OIB” (Croatian Personal Identification Number), as well as legal persons based in the EU which hold a VAT ID. You can register a paid .hr domain here.
RULES FOR NAMING FREE .HR DOMAINS The name of a domain pertaining to a legal person must contain its registered name, its shortened registered name, an acronym of its name or an abbreviation containing the syllables of a multi-word registered name. The name of a domain pertaining to a self-employed natural person must contain their registered name, their shortened registered name, an acronym of their name, an abbreviation containing the syllables of a multi-word registered name or an indication of their activity, as well as their first name, last name or full name. There are no particular limitations regarding names of paid domains.
Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.
The price of cPanel licenses is set according to the number of users on a particular cPanel server. The licenses are available for VPS and dedicated servers that are now named Cloud and Metal, the difference being that for the dedicated server package, i.e. the Metal package, the minimum amount of users per package is 100, whereas the Cloud package for VPS servers offers two cheaper licenses: a Cloud Admin license which can host up to 5 users per cPanel server, and a Cloud Pro license which can host up to 30 users per cPanel server. Packages for up to 100 users are the same for VPS and dedicated servers.
In the world of business, having a domain has become just as common as having a telephone number. If there is no domain name displayed on your company’s advertising and business cards, the clients that prefer to browse products and services online, which is widely spread nowadays, might skip your content if they are unable to easily find that information. Nowadays, a registered domain and a high-quality website is a business priority, since it’s a very cheap way to present a company name and information to the general public in a way that is simple and quick. Individuals also want to have their own domain for private or family websites and various activities, but often just to be able to create a private e-mail address on their own domain. If you’re an author, artist, activist, volunteer, or if you perform another kind of activity under your name, registering a domain that carries your full name will create a unique address that you can use for promotion. A good domain name and a related e-mail address inspire confidence in users, so it’s quite obvious that an imaginary company “My Company Ltd.” would use a domain such as mycompany.com for their websites and an e-mail such as info@mycompany.com for communicating with their clients.
MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support to the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
Depending on the selected operating system, you can manage server settings using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, naming the server, etc. through the MyDataKnox user site.
Cloudlinux OS offers great stability-related features:
LVE virtual environment LVE is a kernel-level technology developed by the CloudLinux team which operates in a way similar to container virtualization. The LVE Manager enables you to maintain precise control over your server’s resources, including CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use. Thanks to CloudLinux, you can ensure for your customers the resources they leased without depriving other users from their resources.
MySQL Governor MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support for the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
CageFS CageFS is a virtualized file system which isolates every user and makes them invisible to each other within the system. CageFS prevents a great number of attacks, including most attacks performed through privilege escalation.
PHP Selector Enable your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. You are in charge of managing the PHP versions that are available to the users, as well as all available PHP extensions.
Mod_lsapi Faster than any other way of serving PHP using an Apache server, while also being compatible with MPM Worker and not requiring configuration. It support PHP settings through .htacess and is completely compatible with PHP Selector.
SecureLinks A kernel-level technology that prevents all known symlink attacks. This significantly increases the server’s security level and prevents hostile users from creating symbolic links between files.
Some important features of JetBackup for cPanel are:
Incremental data backup After creating the first backup copy which encompasses the entire cPanel account, every subsequent copy will solely include the differences in relation to the previous version, which accelerates the process of creating backup copies and enables the user to review the stores changes in detail.
Storage of copies to multiple locations JetBackup enables several technical options for the purpose of creating backup copies, such as storing copies to a remote server using FTP ili SSH, storing them on Dropbox or Amazon S3.
Recovery of individual files from backup copies In case you don’t need to recover the entire cPanel account, the transparent interface of JetBackup enables you to recover individual files, e-mail messages, databases, DNS scripts and a lot more with just a few clicks.
Full CloudLinux support With the full support of JetBackup for CloudLinux, you can place the process of creating backup copies within the LVE, which makes the backup copy be created within individually assigned resources for each cPanel user. If you don’t have CloudLinux, you can still optimise the process of creating backup copies by using resync IO limitations and assign priority to services.
A domain transfer costs as much as the renewal of that domain. When a domain is being transferred, it is also automatically renewed for another year, starting from the date of expiration of its current lease period. You can find the pricing of domain transfers here.
Web hosting is a service of placing website on servers that are globally accessible online. In order for your website to display online, its scripts, images and other content must be located on a server which executes your site’s code and serves its content to its visitors.
Our support team is available to you 24 hours a day for anything you might need regarding web hosting. Apart from the standard support we offer related to our web hosting service, we’ll do our best to help you regardless of whether your issue is related to our area of support.
In simple terms, we could describe a DNS as a domain address book. Just like you would use an address book to look up information related to a particular person or company by name, the same goes for domains, since they also have an “address”. When you type our address mydataknox.com in your browser, your computer uses DNS to retrieve the data about the IP addresses linked to our domain. Afterwards, your computer requests the IP address of our web server, which, finally, sends the web page to your browser. To summarise, DNS connects symbolic domain names, such as the mydatakno.com domain, with the IP address of the server where the domain-related content is located.
CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:
The server is loaded and losing resources LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use.
Server breaches and malicious scripts CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation.
The user requires different PHP versions PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website.
MySQL server is overloaded MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry.
Symbolic link attacks SecureLinks prevents all known symlink attacks at the kernel level.
There are a few factors that indicate that it’s time to get a VPS:
YOU’RE CONCERNED WITH SECURITY If you require additional security options, such as improved webpage stability, autonomous firewall management, privacy for online payments or similar needs, it’s time to consider VPS hosting.
THE NUMBER OF VISITORS OF YOUR WEBSITES IS RAPIDLY INCREASING When they’re still new, most websites require only the existing MyDataKnox web hosting packages. It often happens that the number of visitors of a website increases so much that the limited resources of a web hosting package become insufficient for interrupted site functioning. That’s definitely a time to transfer to VPS.
WEBSITES ARE NOTICEABLY SLOW It should be pointed out that the web hosting service is not intended for web applications that require more resources, such as increased RAM. As the amount of content and the number of users on your websites increase, the performance is bound to diminish, despite the option of buying more memory capacity and an additional CPU core, since there are still limitations in place for every user in order to ensure the stability of the service for all users on the shared hosting. Transferring to VPS solves all the aforementioned issues, since you’re using dedicated resources, and in case you need extra resources, you can easily upgrade your VPS with a greater number of CPU cores, more disk space or more RAM. MyDataKnox VPS servers are located at our Tier3-category data centre and driven by hardware based on next-generation Intel Xeon processors.
YOU HAVE A WEB SHOP If you run a web shop, especially if it’s visited by a large number of users, you should consider a VPS server. In case you’re wondering why, it’s simple – a VPS server provides you with a secure environment that you can manage yourself. Online payment in itself is something that requires privacy and full control over the service.
YOU NEED TO INSTALL YOUR OWN APPLICATIONS Web hosting is a great choice for website owners, but what happens when you need a server where you can install business applications such as ERP, or specialised databases? To initiate those kind of applications, you need a server with its own OS. Many companies need to install a professional software on a server which their employees can access via a remote desktop, but they don’t find the price of a dedicated server cost-effective. In that case, a VPS server is a great solution, since it enables the installation of the necessary applications on the server, including full control over the server and its resources.
YOUR BUDGET IS LIMITED Even though dedicated servers are ideal for businesses, the price is also an important factor. If you don’t require the full power of an entire server, a VPS server is the ideal choice, while also being considerably cheaper than a dedicated server.
YOU DEVELOP YOUR OWN SOFTWARE The users of VPS services are often developers who require a private work environment which can be accessed from any part of the world. VPS server development enables simple and smooth work according to your own rules, especially with our cloud backup service which safeguards your data on a daily basis.
The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.
To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:
If you want to use our services, such as VPS hosting, you need a DNS server in order to connect your domain to the leased server. Considering that spending time and money on buying a DNS server or creating your own DNS solution is not cost-effective, MyDataKnox offers you a read-made solution completely free of charge, which takes care of the cost problem.
Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.
All reseller web hosting accounts include two separate control panels:
a Reseller Web Host Manager (WHM) which enables you to create accounts for your users and manage them
a cPanel control panel for your users which enables them to easily create and/or manage websites and e-mail.
WHM makes it very simple to manage and create various subaccounts. You will be able to:
set up cPanel for each user
limit user SSD storage and/or bandwidth
change user passwords, and perform many other actions.
Your users will be responsible for setting up their websites and e-mail, as well as managing their accounts, which they can perform using the cPanel control panel. cPanel will enable them to create and manage their websites and e-mail accounts without your intervention.
Standard web hosting packages are perfect for less-demanding users in need of hosting for their personal sites, blogs, simple business sites and other similar websites with a low number of visitors. Advanced hosting packages are intended for more demanding users which require additional resources and steady functioning of advanced web applications, such as web shops, CRM systems and websites with a large number of visitors. Regardless of the package you choose, all our web hosting packages include, among many other benefits, an unlimited number of domains, unlimited e-mail addresses, a completely free SSL certificate for each of the websites within a hosting package, a simple installation of WordPress and other popular platforms and content, as well as professional support 24/7 all year round.
If you’re paying using a credit/debit card or PayPal, the service will be ready momentarily upon payment. If you’re paying via bank transaction, it can take up to 48 hours, however, you send us the payment confirmation in order to speed up the activation process.
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