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Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Do you check e-mail for viruses and spam or do I need to use my own antivirus software? How can I manage my domain? What is Hosted Exchange? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? 128 kbps bitrate – is that enough for radio streaming? Can I use R1Soft backup on virtual/dedicated servers? What happens if the number of cPanel users exceeds the number limited by the license? What is bare-metal restore? What’s the difference between a domain and hosting? Do suspended cPanel accounts count in the total number of users? What do I get with WHM? What are the requirements for a domain transfer? What is reseller web hosting? Can I host game servers on my dedicated server? Which domain names are available? Are there limitations regarding the number of e-mail messages I can send? What are the advantages of the MyDataKnox R1Soft backup? Does MyDataKnox create a backup of my VPS data? Can I expand disk space on my existing VPS? If I order a new VPS today, how much time will it take for it to be ready for use? How can I renew my domain? Why should I use CloudLinux OS and in which situations? What is CageFS and what is it used for? How is radio hosting paid for – on a monthly/yearly basis? How is a DNS hosting service used; where are DNS scripts edited? Is cPanel included in the dedicated server service? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? What is included in a MyDataKnox DNS hosting service? Can I access the service using an Internet browser? What are the advantages of cPanel? Which level of DNS script control does DNS hosting provide? Do I need a VPS server? How can I upgrade a cPanel license? What is included in the Hosted Exchange service? What is cPanel/WHM? How quickly are changes in DNS propagated? Which SSL certificate should I choose? Is there a refund guarantee with regard to reseller hosting? What is an SSL certificate used for? I’m not sure which reseller plan I should get, can I change it at some point? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? How does R1Soft backup work? Who is the Veeam Cloud Connect Backup service for? How long does radio hosting activation take? My first domain is free (how, where, what do I need to do…) Registering a .ru domain What is MyDataKnox premium support? Do I need an SSL certificate? What is web hosting? What happens when I run out of space?

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