MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Which services is the DNS hosting service included in? What are the prerequisites for using the Veeam Cloud Connect Backup service? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Which domain names are available? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? What is the network speed on dedicated servers? What is the maximum size of an e-mail message that I can send and receive? Redirecting a free .hr domain by changing the nameserver What is R1Soft backup? Which operating systems are available with VPS? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Does cPanel come with VPS? Which panels do you support? What is SSL and how does it work? What types of issues does CloudLinux resolve? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Who is reseller hosting intended for? Who can use and manage VPS? How do I manage my dedicated server? What are the advantages of the MyDataKnox R1Soft backup? What is a user account on a cPanel server? Who can use and manage a dedicated server? What is a domain name and extension? What is incremental backup? What kind of support do your provide regarding the VPS service? Can I use R1Soft backup on virtual/dedicated servers? Do I need web hosting or reseller hosting? Can I change the administrator (root) password and how? I’m not sure which reseller plan I should get, can I change it at some point? Is my domain name available? / How do I choose a domain name? What are some important features of CloudLinux? What is a nameserver and what is it for? Can I host pornographic content on my VPS? How much does a domain transfer cost? How can I renew my domain? How will the visitors on my website know that it’s protected? How can I sell hosting under my own brand? Do you have control over DNS in the Hosted Exchange service? What is MySQL Governor and what is it used for? What is web hosting? Do I need an SSL certificate? If I order web hosting today, how much time will it take for it to be ready to use? How long does radio hosting activation take? How can I order the Veeam Cloud Connect Backup service? What is reseller web hosting? Why do I need web hosting? Is the bandwidth on my VPS really unlimited? Which payment models are supported? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? What happens when I run out of space? What is an SSL certificate used for?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?