MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

I’m not sure which reseller plan I should get, can I change it at some point? What is domain propagation? How long does a domain transfer last? What is the maximum size of an e-mail message that I can send and receive? Is there a refund guarantee with regard to reseller hosting? What do I get with WHM? What happens when I run out of space? How does my own customer support work if I’m using reseller hosting? How long does radio hosting activation take? What’s the difference between a domain and hosting? Which DNS scripts can I edit in the DNS hosting interface? Do I need web hosting or reseller hosting? Which nameservers can I use for MyDataKnox DNS service? What if I use up all the hours included in the premium support service? What is cPanel/WHM? Can I expand disk space on my existing VPS? What is EPP Code? Which radio hosting statistics will be displayed? What kind of web hosting support does MyDataKnox offer? What is web hosting? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? What is a dedicated server used for? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? What is bare-metal restore? What are the advantages of the MyDataKnox R1Soft backup? Do suspended cPanel accounts count in the total number of users? What is included in a dedicated server service? Which virtualization platforms can Veeam use to perform backup? What is an SSL certificate used for? Is the bandwidth on my VPS really unlimited? What is SSL and how does it work? How can I manage my domain? Which payment models are supported? Registering a .ru domain Registering a .com.hr domain How can I configure DNS for my server? Is a backup created for dedicated servers? What’s the difference between a domain and hosting? Do I need a VPS server? Can I exchange a web hosting package I already purchased for another one? Can I access the service using an Internet browser? What is included in the Centova Cast administration web panel? Do I need an SSL certificate? Where is my data (e-mail, calendars, contacts, documents) stored? What is included in a web hosting package? My first domain is free (how, where, what do I need to do…) What is Veeam Cloud Connect Backup? How long does it take to prepare my dedicated server from the moment I place an order? Why do I need web hosting? If I order a new VPS today, how much time will it take for it to be ready for use?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?