MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? How can I manage my domain? Redirecting a free .hr domain by changing the nameserver Why do I need DNS hosting? What’s the difference between web hosting and a VPS/dedicated server? What are the advantages of cPanel? How many servers can I link to the R1Soft backup service? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? What is CageFS and what is it used for? What is included in a web hosting package? Does the server include full root/administrator access? Does MyDataKnox create a backup of my VPS data? How are cPanel licenses selected and paid for? What is LVE and what is it used for? Do I need web hosting or reseller hosting? Who is the owner of server and who maintains it? If I order a new VPS today, how much time will it take for it to be ready for use? What are the requirements for a domain transfer? Which DNS scripts can I edit in the DNS hosting interface? Does radio hosting cover streaming copyright? What is included in a dedicated server service? Which level of DNS script control does DNS hosting provide? How can I configure DNS for my VPS? Which operating systems are available with VPS? What is the maximum size of an e-mail message that I can send and receive? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What is included in the Hosted Exchange service? My first domain is free (how, where, what do I need to do…) What if I use up all the hours included in the premium support service? Who is the Veeam Cloud Connect Backup service for? Registering a .ru domain Can I change the operating system on VPS, and how? Who is reseller hosting intended for? Can I expand disk space on my existing VPS? How much does 1 hour of premium support cost if I don’t have a subscription? What is a nameserver and what is it for? Which nameservers can I use for MyDataKnox DNS service? Can I exchange a web hosting package I already purchased for another one? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? Which characters can I use in my domain name? What are the prerequisites for using the Veeam Cloud Connect Backup service? How can I check how many users I have on a cPanel server? Can I host game servers on my dedicated server? What is a VPS server? Can I try out MyDataKnox radio hosting? How long does it take to prepare my dedicated server from the moment I place an order? What is MySQL Governor and what is it used for? How does R1Soft backup work? Which radio hosting statistics will be displayed?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?