MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How are cPanel licenses selected and paid for? Is a backup created for dedicated servers? How will the visitors on my website know that it’s protected? Can I change the operating system on VPS, and how? What happens if the number of cPanel users exceeds the number limited by the license? Can I change the root/administrator password on my server? What are some important features of JetBackup? Do suspended cPanel accounts count in the total number of users? 128 kbps bitrate – is that enough for radio streaming? Which services is the DNS hosting service included in? Can I access the service using an Internet browser? What’s the difference between a domain and hosting? Is there a limitation to the number of characters a domain name can contain? Do I need a VPS server? Can I lease an additional amount of listeners? How can I upgrade a cPanel license? Can I try out MyDataKnox radio hosting? My first domain is free (how, where, what do I need to do…) How can I configure DNS for my VPS? What is LVE and what is it used for? How is radio hosting paid for – on a monthly/yearly basis? Who is the owner of server and who maintains it? What if I use up all the hours included in the premium support service? Does the server include full root/administrator access? Can the VPS configuration subsequently be changed? What is a dedicated server used for? Which level of DNS script control does DNS hosting provide? Which operating systems are available for the dedicated servers? What is WHM / reseller hosting management? Do I need an SSL certificate? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What are the advantages of the MyDataKnox R1Soft backup? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Which characters can I use in my domain name? I’m not sure which reseller plan I should get, can I change it at some point? Which SSL certificate should I choose? Who is the Veeam Cloud Connect Backup service for? How long does it take to prepare my dedicated server from the moment I place an order? Which players is MyDataKnox radio hosting compatible with? Which radio hosting statistics will be displayed? What is R1Soft backup? Who can use and manage VPS? What does JetBackup offer in comparison to standard cPanel backup? Why do I need web hosting? What is a user account on a cPanel server? How do I manage my VPS? What is a domain transfer? What do I get with WHM? Does radio hosting cover streaming copyright? What are the advantages of WHM?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?