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Do I need a VPS server? How much does 1 hour of premium support cost if I don’t have a subscription? Why do I need web hosting? Where is my data (e-mail, calendars, contacts, documents) stored? What do I get with WHM? What are some important features of JetBackup? Why should I use CloudLinux OS and in which situations? Why do I need web hosting? What is a nameserver and what is it for? How can I configure DNS for my server? What is a dedicated server used for? If I order a new VPS today, how much time will it take for it to be ready for use? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? How can I upgrade a cPanel license? What is bare-metal restore? Can I exchange a web hosting package I already purchased for another one? Registering a .ru domain What are the advantages of WHM? Is a backup created for dedicated servers? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain What kind of software can I install on my server? How can I sell hosting under my own brand? Registering a .com.hr domain Is the bandwidth on my VPS really unlimited? What are the benefits of using the Veeam Cloud Connect Backup service? What is a dedicated server? What is cPanel/WHM? What are my obligations regarding domain maintenance? What happens if the number of cPanel users exceeds the number limited by the license? Can I change the root/administrator password on my server? I have several domains; how can I transfer them all at once? Which operating systems are available with VPS? Which nameservers can I use for MyDataKnox DNS service? How long does it take to prepare my dedicated server from the moment I place an order? Do you have control over DNS in the Hosted Exchange service? Why does the website from my old server still appear after I’ve made changes to the DNS? Who is the Veeam Cloud Connect Backup service for? What is an SSL certificate used for? How does R1Soft backup work? How can I configure DNS for my VPS? Which level of DNS script control does DNS hosting provide? Types of SSL certificates Does radio hosting cover streaming copyright? What is a domain name and extension? What’s the difference between a domain and hosting? What is included in a web hosting package? How will the visitors on my website know that it’s protected? Which services is the DNS hosting service included in? 128 kbps bitrate – is that enough for radio streaming? Which radio hosting statistics will be displayed?

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