MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? How long does it take to prepare my dedicated server from the moment I place an order? Is a backup created for dedicated servers? How many hours of work are included in the premium support service? What is included in the Centova Cast administration web panel? Which SSL certificate should I choose? What are some important features of JetBackup? How many tracks can I transfer to the radio hosting (AutoDJ)? Redirecting a free .hr domain by changing the nameserver Types of SSL certificates What are the benefits of using the Veeam Cloud Connect Backup service? What is included in the Hosted Exchange service? Why do I need web hosting? I’m not sure which reseller plan I should get, can I change it at some point? What is a domain name and extension? Who can use and manage a dedicated server? What’s the difference between a domain and hosting? My first domain is free (how, where, what do I need to do…) Can I exchange a web hosting package I already purchased for another one? Which operating systems are available for the dedicated servers? What is SSL and how does it work? What’s the difference between a domain and hosting? 128 kbps bitrate – is that enough for radio streaming? If I order web hosting today, how much time will it take for it to be ready to use? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Does MyDataKnox create a backup of my VPS data? Can I access the service using an Internet browser? How do I manage my VPS? How long does radio hosting activation take? Does radio hosting cover streaming copyright? How is the Hosted Exchange service paid for? Do I need my own domain for Hosted Exchange e-mail? What are the limitations of a DNS hosting service? Are there limitations regarding the number of e-mail messages I can send? What is a domain transfer? Registering a .hr domain Which nameservers can I use for MyDataKnox DNS service? Is there a limitation to the number of characters a domain name can contain? How does R1Soft backup work? Which characters can I use in my domain name? How does my own customer support work if I’m using reseller hosting? Can I host game servers on my VPS? How can I transfer a domain to MyDataKnox? What is a nameserver and what is it for? Which DNS scripts can I edit in the DNS hosting interface? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain What is an SSL certificate used for? Which level of DNS script control does DNS hosting provide? How are cPanel licenses selected and paid for? Why do I need a domain?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?