MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I access the service using an Internet browser? What is JetBackup for cPanel? What is CageFS and what is it used for? Do I need an SSL certificate? Is my domain name available? / How do I choose a domain name? Who is the Veeam Cloud Connect Backup service for? What is an SSL certificate used for? How is radio hosting paid for – on a monthly/yearly basis? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? What is WHM / reseller hosting management? What is SSL and how does it work? Can I host game servers on my VPS? What do I get with WHM? What kind of web hosting support does MyDataKnox offer? Is a backup created for dedicated servers? What types of issues does CloudLinux resolve? What is DNS? Why do I need web hosting? Can I exchange a web hosting package I already purchased for another one? What is PHP Selector and what is it used for? I’m not sure which reseller plan I should get, can I change it at some point? Are there limitations regarding the number of e-mail messages I can send? How can I check how many users I have on a cPanel server? How can I configure DNS for my server? Who can use and manage a dedicated server? How many hours of work are included in the premium support service? Which services is the DNS hosting service included in? What are the advantages of the MyDataKnox R1Soft backup? Who is the owner of server and who maintains it? Redirecting an existing domain to MyDataKnox hosting Redirecting a free .hr domain by changing the nameserver What is web hosting? Which domain names are available? How will the visitors on my website know that it’s protected? What is incremental backup? Can I use R1Soft backup on virtual/dedicated servers? What is a domain transfer? How can I upgrade a cPanel license? What’s the difference between web hosting and a VPS/dedicated server? Can I change the administrator (root) password and how? How much does a domain transfer cost? Do I need a VPS server? What’s the difference between a domain and hosting? How can I transfer a domain to MyDataKnox? How can I renew my domain? Do suspended cPanel accounts count in the total number of users? What is reseller web hosting? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What is the maximum size of an e-mail message that I can send and receive? What is CloudLinux?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?