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How does my own customer support work if I’m using reseller hosting? Which SSL certificate should I choose? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain What are the limitations of a DNS hosting service? What types of issues does CloudLinux resolve? Can I change the operating system on VPS, and how? Which operating systems are available with VPS? Can I exchange a web hosting package I already purchased for another one? What is SSL and how does it work? Can I host game servers on my VPS? Do I need a VPS server? Does cPanel come with VPS? Which panels do you support? Can I change the root/administrator password on my server? Why do I need a domain? What is an SSL certificate used for? How many servers can I link to the R1Soft backup service? What is PHP Selector and what is it used for? Is my domain name available? / How do I choose a domain name? How can I transfer a domain to MyDataKnox? What kind of software can I install on my server? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? What is cPanel/WHM? Registering a .hr domain What is included in a dedicated server service? Does the premium support service include assistance with my applications? Why do I need DNS hosting? Is there a limitation to the number of characters a domain name can contain? My first domain is free (how, where, what do I need to do…) I’m not sure which reseller plan I should get, can I change it at some point? What is CageFS and what is it used for? If I order a new VPS today, how much time will it take for it to be ready for use? Can I host pornographic content on my VPS? How will the visitors on my website know that it’s protected? What is the network speed on dedicated servers? What are the requirements for a domain transfer? Do you have control over DNS in the Hosted Exchange service? Can I change the administrator (root) password and how? Are there limitations regarding the number of e-mail messages I can send? Does the server include full root/administrator access? Which operating systems are available for the dedicated servers? What is EPP Code? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Where is my data (e-mail, calendars, contacts, documents) stored? How can I configure DNS for my VPS? What is a domain transfer? How long does it take to prepare my dedicated server from the moment I place an order? Can I access the service using an Internet browser? Do suspended cPanel accounts count in the total number of users? Which services is the DNS hosting service included in? How is a DNS hosting service used; where are DNS scripts edited?

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