Hosted Exchange is a cloud platform which provides you with a reliable e-mail service, along with a significant cost reduction, since there are no initial investments in server infrastructure and licenses, and the monthly fee is completely transparent and defined by the number of open e-mail accounts. Exchange offers several possibilities for increasing productivity: from simple access using any device to automatic message, calendar, contact and map synchronization with high-level security and performance.
There are a few factors that indicate that it’s time to get a VPS:
YOU’RE CONCERNED WITH SECURITY If you require additional security options, such as improved webpage stability, autonomous firewall management, privacy for online payments or similar needs, it’s time to consider VPS hosting.
THE NUMBER OF VISITORS OF YOUR WEBSITES IS RAPIDLY INCREASING When they’re still new, most websites require only the existing MyDataKnox web hosting packages. It often happens that the number of visitors of a website increases so much that the limited resources of a web hosting package become insufficient for interrupted site functioning. That’s definitely a time to transfer to VPS.
WEBSITES ARE NOTICEABLY SLOW It should be pointed out that the web hosting service is not intended for web applications that require more resources, such as increased RAM. As the amount of content and the number of users on your websites increase, the performance is bound to diminish, despite the option of buying more memory capacity and an additional CPU core, since there are still limitations in place for every user in order to ensure the stability of the service for all users on the shared hosting. Transferring to VPS solves all the aforementioned issues, since you’re using dedicated resources, and in case you need extra resources, you can easily upgrade your VPS with a greater number of CPU cores, more disk space or more RAM. MyDataKnox VPS servers are located at our Tier3-category data centre and driven by hardware based on next-generation Intel Xeon processors.
YOU HAVE A WEB SHOP If you run a web shop, especially if it’s visited by a large number of users, you should consider a VPS server. In case you’re wondering why, it’s simple – a VPS server provides you with a secure environment that you can manage yourself. Online payment in itself is something that requires privacy and full control over the service.
YOU NEED TO INSTALL YOUR OWN APPLICATIONS Web hosting is a great choice for website owners, but what happens when you need a server where you can install business applications such as ERP, or specialised databases? To initiate those kind of applications, you need a server with its own OS. Many companies need to install a professional software on a server which their employees can access via a remote desktop, but they don’t find the price of a dedicated server cost-effective. In that case, a VPS server is a great solution, since it enables the installation of the necessary applications on the server, including full control over the server and its resources.
YOUR BUDGET IS LIMITED Even though dedicated servers are ideal for businesses, the price is also an important factor. If you don’t require the full power of an entire server, a VPS server is the ideal choice, while also being considerably cheaper than a dedicated server.
YOU DEVELOP YOUR OWN SOFTWARE The users of VPS services are often developers who require a private work environment which can be accessed from any part of the world. VPS server development enables simple and smooth work according to your own rules, especially with our cloud backup service which safeguards your data on a daily basis.
MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support to the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
When you order VPS, you can select your preferred operating system (Linux or Windows). You can see the entire list of available operating systems on our website.
In the world of business, having a domain has become just as common as having a telephone number. If there is no domain name displayed on your company’s advertising and business cards, the clients that prefer to browse products and services online, which is widely spread nowadays, might skip your content if they are unable to easily find that information. Nowadays, a registered domain and a high-quality website is a business priority, since it’s a very cheap way to present a company name and information to the general public in a way that is simple and quick. Individuals also want to have their own domain for private or family websites and various activities, but often just to be able to create a private e-mail address on their own domain. If you’re an author, artist, activist, volunteer, or if you perform another kind of activity under your name, registering a domain that carries your full name will create a unique address that you can use for promotion. A good domain name and a related e-mail address inspire confidence in users, so it’s quite obvious that an imaginary company “My Company Ltd.” would use a domain such as mycompany.com for their websites and an e-mail such as info@mycompany.com for communicating with their clients.
In simple terms, we could describe a nameserver as a domain address book. Just like you would use an address book to look up information related to a particular person or company by name, the same goes for domains, since they also have an “address”. When you type our address mydataknox.com in your Internet browser, your computer uses DNS to retrieve the data about the nameserver containing the IP addresses linked to our domain. Afterwards, your computer requests the IP address of our web server, which, finally, sends the web page to your browser.
In order to check the number of users on your cPanel server, all you need to do is log in to WHM on the server and click on “List accounts”. The page that will open will display all the users on that server and their total number.
Microsoft Outlook linked to POP3/IMAP enables every user to manage their personal information (messages, maps, contacts, notes, tasks, calendars, rules and notifications), but doesn’t allow sharing them with anyone nor synchronization with other user devices. MyDataKnox Hosted Exchange business e-mail enables you to share all that information within a group of users, which enables you to respond to requests more quickly, to find files and e-mail messages momentarily and to improve communication with your employees, clients and suppliers. It also enables every user to access their data using any kind of Internet connection, thus keeping your team connected no matter where they are.
The main prerequisite is being an existing user of the Veeam backup service, which means that you need to have a Veeam console which enables you to connect to the Cloud Connect Backup service.
Our R1Soft backup solutions offers some crucial options: BACKUP COPY Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre. QUICK DISASTER RECOVERY Recover the complete server data without a second thought! Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened. HIGH-LEVEL PERFORMANCE Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers. FAST INCREMENTAL BACKUP Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process. HIGH-LEVEL SECURITY All data is stored and recovered under strong encryption.
CloudLinux OS is the leading platform for multi-user hosting environments. Server stability and security is achieved by isolating each hosting user account and appointing host resources individually to each account. Using CloudLinux you create an environment that is more similar to a virtual host than a shared hosting account. Therefore, it’s important to implement and use the CloudLinux OS for every shared hosting, since it will prevent any user from affecting your server and its performance.
No. If you’re playing commercial music on your radio station, you need to obtain the authors’ consent. You can request more information from your local copyright collection society.
In order to present you with a simple overview of the differences between JetBackup and cPanel backup, we’ve created a table displaying the crucial differences:
JetBackup
cPanel
Creation of a complete backup copy
a
Storage of a backup copy directly to a remote location
a
r
Individual recovery of backup copies for cPanel users
a
r
Recovery of individual files from backup copies
a
r
Downloading backup copy files to a computer
a
r
Scheduled cloning of a cPanel account to a different cPanel server
a
r
CloudLinux support – process of creating a backup copy using LVE
In order to help you find your way around the names of the services and the differences between them, we’ve prepared a comprehensive description below. WEB HOSTING Web hosting, sometimes known as shared hosting, is the most common form of hosting on the market and meets the requirements of most users regarding website hosting. By leasing a web hosting account, you’ll get access to your own separate account on a server which hosts many other users as well, and all of you share its complete resources. Hosting websites using shared web hosting has a few crucial advantages in comparison to VPS or a dedicated server:
when you get an account, everything is ready for use
you can easily install web applications using the cPanel interface
you can easily open e-mail addresses
the server is prepared solely for a web hosting service and is especially optimised for premium performance
general simple management
affordably priced web hosting packages.
Web hosting also has a few drawbacks, such as:
no advanced system configuration (e.g. MySQL)
resource limitation (every account has a specific amount of resources – CPU/RAM)
more advanced users, such as web shops with a large number of visitors, soon outgrow the options provided by a shared environment.
DEDICATED SERVER Dedicated hosting, or a dedicated server, is the complete opposite of a web hosting service.
Instead of using server resources together with other users, in a dedicated server, you have total access to the system and you can configure and use the server any way you want. Sounds great, and it is, however, it costs considerably more than an annual subscription to a hosting account. This type of hosting is intended for specific users, those that require dedicated resources, such as:
users with complex web applications with a large number of visitors
companies that use the servers for business applications and databases
users that require specific settings or virtualization.
VPS SERVER
VPS servers are a type of service which falls somewhere between web hosting and dedicated servers. It’s a service which enables you to use dedicated resources (CPU, RAM, storage) and it’s intended for users that outgrow a web hosting environment, but still don’t require the power of an entire dedicated server. VPS offers you many of the same advantages as a dedicated server at only a fraction of the price of one. Therefore, VPS gives you full administrator access and you can configure the server any way you like, just like with a dedicated server.
In order to present the similarities and differences of the aforementioned MyDataKnox services in the form of a clear overview, we’ve prepared a small table of their basic features.
Web hosting
VPS server
Dedicated server
IP address
Shared with all accounts on a shared hosting server
Public IP address solely for your VPS
Public IP address solely for your dedicated server
Web hosting is a service of placing website on servers that are globally accessible online. In order for your website to display online, its scripts, images and other content must be located on a server which executes your site’s code and serves its content to its visitors.
Croatian domains are linked to natural and legal persons, therefore, Carnet requires you to enter your PIN or CRN upon registration of a .hr or .com.hr domain.
Veeam Cloud Connect Backup is a service of performing off-site backup to the MyDataKnox cloud. Simply put, you lease backup space and add it to your Veeam console.
A dedicated server offers you top-notch performance for the purpose of hosting websites with heavy traffic, web applications, various business applications, such as CRM, ERP systems and many more. In simple terms, you can use a dedicated server for all situations in which you require high-level performance, security and complete control of the server.
Before your domain expires, if it’s active, you’ll receive an automatic offer to renew it 30 days before it expires. You’ll also receive several reminders for domain renewal payment.
Yes, you can expand your VPS disk space by leasing additional space. However, the installed operating system must be properly configured in order to include the extra disk space. You can contact our customer support if you need more information or assistance.
The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.
To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:
VPS is, simply put, an acronym that stands for Virtual Private Server. In short, VPS utilizes virtualization technology which enables “fragmentation” of a single powerful server into several virtual ones. Each of those virtual servers acts as a complete physical server and that’s what makes VPS such an important service. The word “private” indicates that those resources are reserved for you, therefore, you’re not sharing memory, CPU power or data with other users.
Of course. You can upgrade any MyDataKnox web hosting package to a larger one or choose a smaller one at any time. All you have to do is request a change of package in the MyDataKnox user system, and the modification will be performed automatically upon payment of the price difference between your existing package and a larger one, or automatically when you request a smaller package. In case you wish to change the type of your web hosting package, e.g. exchange a Standard hosting package for an Advanced one, our support team will perform the task for you completely free of charge.
Depending on the selected operating system, you can manage server settings using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, naming the server, etc. through the MyDataKnox user site.
Simply put, a domain is the address of your websites. Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.
Of course. Upon ordering a VPS service, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your VPS.
If you provide web hosting services, it’s extremely important to secure and stabilise the servers you’re using. Even if you’re not offering web hosting services, but you require the option to isolate your users, CloudLinux is the perfect choice.
The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.
MyDataKnox premium support is a service consisting of expanded technical support for virtual and dedicated servers and encompasses additional activities in relation to standard support.
Quite easily. If you hold an SSL certificate, your website address will begin with “https://” and have a padlock icon, and a “Secure” mark will appear in the browser, as shown in the image below.
Secure I https:\\mydataknox.hr
When a browser displays the website as secure, the user is confident that your website is credible.
Of course! You can quickly and easily upgrade your reseller hosting package at any time. All you have to do is send an inquiry to our support team indicating the package you want. Afterwards, our support team will create an offer for the payment of the price difference between the existing and the new package. Your package will become active upon its payment.
The license for the Veeam Cloud Connect service is defined according to the number of virtual servers you want to backup and the size of the leased MyDataKnox backup repository.
MyDataKnox doesn’t offer support for specific issues related to applications such as programming, design and website development, unless otherwise agreed upon by the user and MyDataKnox. Even though the premium support service doesn’t include working with your applications, our technical staff will assist you with any issue as much as possible.
All your data is stored in the MyDataKnox cloud within our own data centre in Jastrebarsko, Croatia. This ensures a faster response and a support service that can react quickly.
Starting in 2025, a condition for successful registration of .hr and .com.hr domains is verification of the domain owner’s data, which means that the user is required to provide evidence that the owner’s data entered when ordering the domain is correct. You can read details about the verification process below.
Why do I have to prove that my information is correct?
According to the Cybersecurity Act , published on February 7, 2024, the Registry and registrars of .hr domains are obliged to determine the exact identity of domain users during registration based on secure and credible systems and data sources, i.e. to verify users.
How is verification done?
The verification process in MyDataKnox is performed after payment of the offer upon completion of the domain order.
After paying for the offer, the MyDataKnox system starts a verification process consisting of three steps:
You will receive an email to your email address with a link to verify your ordered .hr and .com.hr domains.
When opening the link, you are allowed to select the document you want to attach as proof of identity.
After you attach the document, a PDF statement will be generated with an overview of your information as the domain owner and the document attached in the previous step.
By clicking the confirm button, your verification is saved in the MyDataKnox system.
MyDataKnox support confirms or rejects the verification.
If the verification is confirmed, your domain is registered and the verification process is complete. In case of verification rejection, you will receive an email stating the reason for the rejection and a new link to repeat the verification process.
What documents can I use for verification?
The attached document must be one of the following:
PERSONS
ID card (both sides)
passport
certificate of residence issued by the competent authority (digitally signed or stamped)
driver’s license
a statement by a natural person digitally signed with a verified digital signature (with the stated purpose and data: name, surname, personal identification number)
LEGAL ENTITIES
ID card of the person authorized to represent the legal entity
passport of the person authorized to represent the legal entity
certificate of residence issued by a competent authority (digitally signed or stamped) of the person authorized to represent the legal entity
driver’s license of the person authorized to represent the legal entity
statement of the person authorized to represent the legal entity digitally signed with a verified digital signature (with the stated purpose and data: name, surname, OIB/VAT)
document or statement with the signature and seal of the legal entity (for the stated purpose, it is necessary to provide information about the legal entity: name, OIB/VAT)
Frequently asked questions
What if I don’t verify my identity? In case of unsuccessful verification, MyDataKnox will refund the amount paid for the domain, and the domain will not be registered.
I clicked on the verification link, but I got the message “Your verification token has expired” If you see a token expiration message, it means that more than 72 hours have passed since the verification email was sent and you need to request a new verification. Simply click on the “Request New Verification” button and the process will start over
I attached a document, but I received the message “Invalid file format. Allowed formats are: …” If you see this message, it means that the attached document is in a format that we do not accept. Simply return to the verification form and attach the document in an allowed format. Allowed formats are listed in the document submission form, and certainly include JPEG and PNG formats.
What information do I need to confirm during the verification process? The information that is confirmed by your acceptance of the information on the generated PDF statement is: Name and surname, address, e-mail address, OIB (Croatian Tax Identification Number), and phone number. All of the above information is required for the successful registration of .hr and .com.hr domains.
JetBackup is a leading security solution for cPanel which enables quick and efficient creation of incremental backup copies of cPanel user accounts. Settings such as automatic creation of back copies and data recovery are also included in its transparent interface. JetBackup enables you, the administrator, to create many filters which help you define the details related to all material system settings.
You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.
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