No. Every certificate is linked to a specific domain.
A partial exception are the Wildcard certificates, which cover a domain and all its subdomains.

Yes. The premium support service includes the installation and configuration of the cPanel and CentOS Web Panel control panels.

The Veeam Cloud Connect Backup service is intended for existing users of Veeam backup and replication that require an off-site storage space for their backup copies.

Bare-metal restore is a quicker recovery process where all data is recovered, instead of recovering file after individual file. This function enables you to recover the integral backup copy of the server. Thanks to this kind of data recovery, it’ll be easy to restore the complete copy of the server, including:

• partitions
• the operating system
• installed application
• server settings
• drivers, etc.

MyDataKnox radio hosting is compatible with all major players and devices.

Hosted Exchange offers you advanced e-mail options for your business environment:

• Manage company activities
  You can create as many calendars you need to easily manage various types of activities.
• Create individual and group meetings
  You can create meetings and promptly send an invitation to the relevant people.
• Share your activity calendar
  By clicking on the calendar, you can quickly view all the activities and share them with others.
• Manage contacts and groups
  Add and manage your contacts in a single place. You can create groups for different teams in your company in order to facilitate group communication.
• Don’t forget the key persons
  Make business cards for key people, so that you never forget who they are and what team or company they are affiliated with.
• Create and manage tasks
  Hosted Exchange also contains a task management tool. Create tasks and manage your to-do list so that all team members can keep up with the deadlines.
• Save brief notes
  Your notes are of no use to you if you can’t access them. The exchange of e-mails enables you to save those kinds of creative ideas so that everybody can access them anywhere and at any time.

When you order VPS, you can select your preferred operating system (Linux or Windows). You can see the entire list of available operating systems on our website.

MyDataKnox provides you a complementary DNS hosting service with every VPS. You can access all DNS settings at your MyDataKnox user website.

Redirecting an existing domain to MyDataKnox servers is performed by changing nameserver scripts.
The changes are executed in the system of the registry where the domain is registered.
If you decide to redirect your domain registered elsewhere to your MyDataKnox hosting account, you need to change the nameservers of the domain to:
NS1.MYDATAKNOX.COM (185.15.29.210)
NS2.MYDATAKNOX.COM (185.15.29.211)

A free .hr domain can be registered by all legal entities (companies associations, political parties and other Croatian-based organisations) and natural persons performing a registered business activity (tradesmen, medical doctors, attorneys, artists, etc.).
The process of registering a free .hr domain is very simple and performed through Carnet.
All you have to do is go to https://domene.hr/portal/register/info-free-hr, click “Register” and follow a few short steps.

In the world of business, having a domain has become just as common as having a telephone number. If there is no domain name displayed on your company’s advertising and business cards, the clients that prefer to browse products and services online, which is widely spread nowadays, might skip your content if they are unable to easily find that information. Nowadays, a registered domain and a high-quality website is a business priority, since it’s a very cheap way to present a company name and information to the general public in a way that is simple and quick.
Individuals also want to have their own domain for private or family websites and various activities, but often just to be able to create a private e-mail address on their own domain. If you’re an author, artist, activist, volunteer, or if you perform another kind of activity under your name, registering a domain that carries your full name will create a unique address that you can use for promotion.
A good domain name and a related e-mail address inspire confidence in users, so it’s quite obvious that an imaginary company “My Company Ltd.” would use a domain such as mycompany.com for their websites and an e-mail such as info@mycompany.com for communicating with their clients.

CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:

• The server is loaded and losing resources
  LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use.
• Server breaches and malicious scripts
  CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation.
• The user requires different PHP versions
  PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website.
• MySQL server is overloaded
  MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry.
• Symbolic link attacks
  SecureLinks prevents all known symlink attacks at the kernel level.

The price of cPanel licenses is set according to the number of users on a particular cPanel server. The licenses are available for VPS and dedicated servers that are now named Cloud and Metal, the difference being that for the dedicated server package, i.e. the Metal package, the minimum amount of users per package is 100, whereas the Cloud package for VPS servers offers two cheaper licenses: a Cloud Admin license which can host up to 5 users per cPanel server, and a Cloud Pro license which can host up to 30 users per cPanel server. Packages for up to 100 users are the same for VPS and dedicated servers.

There are a few factors that indicate that it’s time to get a VPS:

• YOU’RE CONCERNED WITH SECURITY
  If you require additional security options, such as improved webpage stability, autonomous firewall management, privacy for online payments or similar needs, it’s time to consider VPS hosting.
• THE NUMBER OF VISITORS OF YOUR WEBSITES IS RAPIDLY INCREASING
  When they’re still new, most websites require only the existing MyDataKnox web hosting packages. It often happens that the number of visitors of a website increases so much that the limited resources of a web hosting package become insufficient for interrupted site functioning. That’s definitely a time to transfer to VPS.
• WEBSITES ARE NOTICEABLY SLOW
  It should be pointed out that the web hosting service is not intended for web applications that require more resources, such as increased RAM. As the amount of content and the number of users on your websites increase, the performance is bound to diminish, despite the option of buying more memory capacity and an additional CPU core, since there are still limitations in place for every user in order to ensure the stability of the service for all users on the shared hosting. Transferring to VPS solves all the aforementioned issues, since you’re using dedicated resources, and in case you need extra resources, you can easily upgrade your VPS with a greater number of CPU cores, more disk space or more RAM. MyDataKnox VPS servers are located at our Tier3-category data centre and driven by hardware based on next-generation Intel Xeon processors.
• YOU HAVE A WEB SHOP
  If you run a web shop, especially if it’s visited by a large number of users, you should consider a VPS server. In case you’re wondering why, it’s simple – a VPS server provides you with a secure environment that you can manage yourself. Online payment in itself is something that requires privacy and full control over the service.
• YOU NEED TO INSTALL YOUR OWN APPLICATIONS
  Web hosting is a great choice for website owners, but what happens when you need a server where you can install business applications such as ERP, or specialised databases? To initiate those kind of applications, you need a server with its own OS. Many companies need to install a professional software on a server which their employees can access via a remote desktop, but they don’t find the price of a dedicated server cost-effective. In that case, a VPS server is a great solution, since it enables the installation of the necessary applications on the server, including full control over the server and its resources.
• YOUR BUDGET IS LIMITED
  Even though dedicated servers are ideal for businesses, the price is also an important factor. If you don’t require the full power of an entire server, a VPS server is the ideal choice, while also being considerably cheaper than a dedicated server.
• YOU DEVELOP YOUR OWN SOFTWARE
  The users of VPS services are often developers who require a private work environment which can be accessed from any part of the world. VPS server development enables simple and smooth work according to your own rules, especially with our cloud backup service which safeguards your data on a daily basis.

The owner of the dedicated servers is MyDataKnox, which means that, in case of a malfunction, our staff are in charge of any repairs and/or component replacement. This also means that our technical staff are in charge of server maintenance, which entails activities that ensure high-quality working conditions.

There are no limitations, but using the Exchange service as a newsletter system is not allowed.

Microsoft Outlook linked to POP3/IMAP enables every user to manage their personal information (messages, maps, contacts, notes, tasks, calendars, rules and notifications), but doesn’t allow sharing them with anyone nor synchronization with other user devices. MyDataKnox Hosted Exchange business e-mail enables you to share all that information within a group of users, which enables you to respond to requests more quickly, to find files and e-mail messages momentarily and to improve communication with your employees, clients and suppliers. It also enables every user to access their data using any kind of Internet connection, thus keeping your team connected no matter where they are.

MyDataKnox doesn’t access your server data and therefore doesn’t create backup copies of the server. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.

The MyDataKnox L-series dedicated servers are usually ready as soon as you make the payment upon receiving an offer, whereas the XL-series is installed on an individual basis by our technical staff and takes up to 48 hours from the date of payment.

Our R1Soft backup solutions offers some crucial options:
BACKUP COPY
Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre.
QUICK DISASTER RECOVERY
Recover the complete server data without a second thought!
Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened.
HIGH-LEVEL PERFORMANCE
Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers.
FAST INCREMENTAL BACKUP
Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process.
HIGH-LEVEL SECURITY
All data is stored and recovered under strong encryption.

MyDataKnox provides you a complementary DNS hosting service with every server. You can access all DNS settings at your MyDataKnox user website.

Many essential tools are included in the WHM services, which, among other things, enable you to:

• easily manage websites and reset passwords
• quickly create new cPanel accounts or suspend or delete existing ones
• brand your control panel, which creates a professional appearance of the cPanel account of each user
• create a reseller user that has an access to the majority of WHM, which enables you to sub-lease services
• easily manage users and their packages
• have direct access to DNS zone management
• enable easy connection to management applications, such as WHMCS, for users and hosting services
• automate security backups of all hosted websites
• easily manage databases and web servers
• transfer the entire hosting account from another server to your own.

All domain-related options, including management, are at our disposal at the MyDataKnox user portal. You can access the user portal by signing up or logging in.

PHP Selector enables your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. The administrator manages PHP versions available to the users, as well as all available PHP extensions, and each user selects a PHP version using the interface and activates/deactivates extensions as necessary.

Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.

No. If you’re playing commercial music on your radio station, you need to obtain the authors’ consent. You can request more information from your local copyright collection society.

You can track the number of active listeners live and at a certain point in time, as well as user geolocation

Yes. MyDataKnox doesn’t limit the bandwidth on servers.

In order to present you with a simple overview of the differences between JetBackup and cPanel backup, we’ve created a table displaying the crucial differences:

VPS servers are delivered without add-ons, but you can lease cPanel and other licenses from us. MyDataKnox support team will help you prepare the server and install cPanel or a free CentOS Web panel.

If I order web hosting today, how much time will it take for it to be ready to use?
If you’re paying with a credit/debit card or using Paypal, your web hosting will be ready momentarily.
If you’re paying through online banking, i.e. via bank transaction, we’ll initiate the creation of your web hosting account as soon as the amount appears on our account, or as soon as you send us a payment confirmation. In order to accelerate the process of creating your hosting service following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com.

Yes. When you lease or transfer a domain to MyDataKnox, our system automatically assigns you a DNS hosting service.

If you’re ordering or already have a hosting account with MyDataKnox and you already have a registered free .hr domain that you want to use, follow the steps described below:

• Visit the Carnet website for domain administration at https://www.dns.hr/portal/mydomain/administration
• Enter the name of the .hr domain that you wish to redirect to MyDataKnox.
• Choose your role related to the domain (owner, technician or administrator) and click “Send”. Afterwards, you’ll receive an e-mail providing you with authorized access to the domain administration website.
• Click on the link indicated in the e-mail and under “DNS scripts” enter the following MyDataKnox nameservers:
  NS1.MYDATAKNOX.COM
  NS2.MYDATAKNOX.COM
• Save the data after making the modification.

A domain transfer starts with a domain transfer order on our website. Upon ordering a transfer, you’ll need an EPP authorization code for most extensions, which you can get from your existing registrar, and the domain must be unlocked for transfer. After you pay for the transfer, which is necessary since a domain is automatically prolonged for a year upon transfer, you’ll confirm the transfer by clicking on a link sent to you by e-mail. Afterwards, it’ll only take a couple of minutes up to a few days, depending on the registrar and the domain extension, until the transfer is complete.

Yes. The total number of users on a cPanel server, in terms of licenses, is determined by the number of active and suspended users on that server. Therefore, cPanel checks the number of users on a server and counts them, whether they are active or suspended.

The service is paid for on a monthly basis, and the amount depends solely on the number of e-mail accounts you create and the size of leased space.

There are three types of SSL certificates, differing in the level of protection they provide and the way they are displayed in the browser.

• DV (domain validation) – SSL certificate that protects the domain and its owner. It’s displayed in the form of a padlock + https://name.domain
• OV (organization validation) – SSL certificate that verifies and protects company data. It’s displayed in the form of a padlock + https://name.domain
• EV (extended validation) – SSL certificate that provides maximum protection. It’s displayed in the browser as a long green bar containing the company name.

You can, by using third-party tools, such as Code Two or IMAP Sync, i.e. manually migrating your user mailbox. You can always contact our support team if you need assistance.

The unused time included in the service is not transferred into the following month.

An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.

WHM enables you quick, easy and automated management of your sever and to very easily create web hosting packages, and it provides your users access to a powerful cPanel control panel for the purpose of managing individual accounts within WHM. The cPanel server itself is divided into two parts:

• the WHM server control panel (root access to WHM)
  The server administrator has access and complete control over all WHM functions. They can access all WHM interface levels, including WHM resellers and the cPanel end user interface. There is only one administrator user on the server.
• cPanel control panel for the hosting end user
  cPanel is a control panel used for direct management of individual hosting accounts.
  The options available to the user depend on administrator settings, or reseller settings if the end user is their client.

Every domain consists of a name and an extension.

In the example “mydomain.com”,

• “mydomain” is the domain name, and
• “.com” is the extension.

The domain name precedes the extension and it’s the part of the domain that makes a website unique, and, by analogy, a company, an individual, a project, etc.
A simple example would be “mydataknox” as our domain name.
Domain extensions are related to countries, business operations, activities, etc.
Am example of a country-related extension would be “.hr”, which signifies that the domain is related to Croatia. Some examples of business extensions are “.biz”, “.org” and “.com”.
Apart from the previously mentioned extensions, there are many others that cover a wide variety of areas, from professions and services to hobbies. Some examples of such topical extensions are, among others, “.apartments”, “.fitness”, “.pizza”, and “.news”.

All are server are equipped with a 1 Gbps port

Our support team is available to you 24 hours a day for anything you might need regarding web hosting. Apart from the standard support we offer related to our web hosting service, we’ll do our best to help you regardless of whether your issue is related to our area of support.

If you require a specifically configured server or your websites have a large number of visitors, then VPS is the right solution for you. VPS can be completely adapted to meet your needs and provide you with a lot more control over your hosting environment than a web hosting service. On the other hand, if your require an installation of a special software such as CRM, ERP or similar systems, VPS provides you complete freedom of installation and configuration of such applications.

The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.

To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:

• mdns1.mydataknox.com
• mdns2.mydataknox.com

SSL certificates are used for protecting the data between the visitor and the server where the website is located. This means that SSL certificates enable safe online credit/debit card payments, protect the domain and company location information.

In order to help you find your way around the names of the services and the differences between them, we’ve prepared a comprehensive description below.
WEB HOSTING
Web hosting, sometimes known as shared hosting, is the most common form of hosting on the market and meets the requirements of most users regarding website hosting.
By leasing a web hosting account, you’ll get access to your own separate account on a server which hosts many other users as well, and all of you share its complete resources. Hosting websites using shared web hosting has a few crucial advantages in comparison to VPS or a dedicated server:

• when you get an account, everything is ready for use
• you can easily install web applications using the cPanel interface
• you can easily open e-mail addresses
• the server is prepared solely for a web hosting service and is especially optimised for premium performance
• general simple management
• affordably priced web hosting packages.

Web hosting also has a few drawbacks, such as:

• no advanced system configuration (e.g. MySQL)
• resource limitation (every account has a specific amount of resources – CPU/RAM)
• more advanced users, such as web shops with a large number of visitors, soon outgrow the options provided by a shared environment.

DEDICATED SERVER
Dedicated hosting, or a dedicated server, is the complete opposite of a web hosting service.

Instead of using server resources together with other users, in a dedicated server, you have total access to the system and you can configure and use the server any way you want. Sounds great, and it is, however, it costs considerably more than an annual subscription to a hosting account. This type of hosting is intended for specific users, those that require dedicated resources, such as:

• users with complex web applications with a large number of visitors
• companies that use the servers for business applications and databases
• users that require specific settings or virtualization.

VPS SERVER

VPS servers are a type of service which falls somewhere between web hosting and dedicated servers. It’s a service which enables you to use dedicated resources (CPU, RAM, storage) and it’s intended for users that outgrow a web hosting environment, but still don’t require the power of an entire dedicated server. VPS offers you many of the same advantages as a dedicated server at only a fraction of the price of one. Therefore, VPS gives you full administrator access and you can configure the server any way you like, just like with a dedicated server.

In order to present the similarities and differences of the aforementioned MyDataKnox services in the form of a clear overview, we’ve prepared a small table of their basic features.

Of course. Upon ordering a VPS service, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your VPS.

Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.