MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Why should I use CloudLinux OS and in which situations? What is included in the Hosted Exchange service? How many hours of work are included in the premium support service? Registering a .ru domain If I order a new VPS today, how much time will it take for it to be ready for use? What is a VPS server? What happens if the number of cPanel users exceeds the number limited by the license? What is MyDataKnox premium support? How long does radio hosting activation take? How are cPanel licenses selected and paid for? Can I access the service using an Internet browser? How can I configure DNS for my server? What is a user account on a cPanel server? Is the bandwidth on my VPS really unlimited? Can I lease an additional amount of listeners? Which radio hosting statistics will be displayed? I have several domains; how can I transfer them all at once? How do I manage my VPS? Which operating system is used for the reseller hosting service? What is Hosted Exchange? What is CloudLinux? Why do I need web hosting? What is DNS? I’m not sure which reseller plan I should get, can I change it at some point? Can I change the root/administrator password on my server? How can I sell hosting under my own brand? Are there limitations regarding the number of e-mail messages I can send? Which virtualization platforms can Veeam use to perform backup? Is there a refund guarantee with regard to reseller hosting? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? What is the network speed on dedicated servers? Do I need my own domain for Hosted Exchange e-mail? What is included in the premium support service? What is included in a web hosting package? What is R1Soft backup? Which SSL certificate should I choose? Can I use multiple IP addresses on a single server? How can I check how many users I have on a cPanel server? How can I configure DNS for my VPS? My first domain is free (how, where, what do I need to do…) Do I need web hosting or reseller hosting? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Who can use and manage VPS? Why do I need a domain? How can I renew my domain? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? How many servers can I link to the R1Soft backup service? What is a nameserver and what is it for? What if I use up all the hours included in the premium support service? Can I use R1Soft backup on virtual/dedicated servers?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?