Incremental backup enables you to accelerate the process of creating backup copies, after an initial complete server backup has been performed, by sending only modified and new data to the backup repository. A smaller amount of backup data makes for a significantly quicker backup process.
If you’re ordering or already have a hosting account with MyDataKnox and you already have a registered free .hr domain that you want to use, follow the steps described below:
Enter the name of the .hr domain that you wish to redirect to MyDataKnox.
Choose your role related to the domain (owner, technician or administrator) and click “Send”. Afterwards, you’ll receive an e-mail providing you with authorized access to the domain administration website.
Click on the link indicated in the e-mail and under “DNS scripts” enter the following MyDataKnox nameservers: NS1.MYDATAKNOX.COM NS2.MYDATAKNOX.COM
Should the included time be exceeded, each additional activity which is not part of the regular, i.e. ordinary MyDataKnox support will be charged for at a price of HRK 200 per hour, or the equivalent amount in a foreign currency. This price doesn’t include VAT and the billing unit is 30 minutes.
Hosted Exchange is a cloud platform which provides you with a reliable e-mail service, along with a significant cost reduction, since there are no initial investments in server infrastructure and licenses, and the monthly fee is completely transparent and defined by the number of open e-mail accounts. Exchange offers several possibilities for increasing productivity: from simple access using any device to automatic message, calendar, contact and map synchronization with high-level security and performance.
Our R1Soft backup solutions offers some crucial options: BACKUP COPY Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre. QUICK DISASTER RECOVERY Recover the complete server data without a second thought! Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened. HIGH-LEVEL PERFORMANCE Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers. FAST INCREMENTAL BACKUP Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process. HIGH-LEVEL SECURITY All data is stored and recovered under strong encryption.
MyDataKnox doesn’t pose any limitations regarding the type of software you use on your server, as long as the software in question complies with our Terms of Service.
The main prerequisite is being an existing user of the Veeam backup service, which means that you need to have a Veeam console which enables you to connect to the Cloud Connect Backup service.
MyDataKnox R1Soft backup is a service which enables you to periodically store data on a central server located at our high-quality data centre. R1Soft is constantly monitoring your disks, tracking changes and making backup copies solely of the changing elements. You manage the service and backup copies using a web interface which enables you to recover and download individual files from the backup copy, perform a full bare-metal data recovery and a lot more.
All domain-related options, including management, are at our disposal at the MyDataKnox user portal. You can access the user portal by signing up or logging in.
In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:
first, a complete copy of your server is made
the R1Soft client is constantly monitoring all changes on the disks within your server
each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).
Redirecting an existing domain to MyDataKnox servers is performed by changing nameserver scripts. The changes are executed in the system of the registry where the domain is registered. If you decide to redirect your domain registered elsewhere to your MyDataKnox hosting account, you need to change the nameservers of the domain to: NS1.MYDATAKNOX.COM (185.15.29.210) NS2.MYDATAKNOX.COM (185.15.29.211)
The price of cPanel licenses is set according to the number of users on a particular cPanel server. The licenses are available for VPS and dedicated servers that are now named Cloud and Metal, the difference being that for the dedicated server package, i.e. the Metal package, the minimum amount of users per package is 100, whereas the Cloud package for VPS servers offers two cheaper licenses: a Cloud Admin license which can host up to 5 users per cPanel server, and a Cloud Pro license which can host up to 30 users per cPanel server. Packages for up to 100 users are the same for VPS and dedicated servers.
In simple terms, we could describe a nameserver as a domain address book. Just like you would use an address book to look up information related to a particular person or company by name, the same goes for domains, since they also have an “address”. When you type our address mydataknox.com in your Internet browser, your computer uses DNS to retrieve the data about the nameserver containing the IP addresses linked to our domain. Afterwards, your computer requests the IP address of our web server, which, finally, sends the web page to your browser.
Bare-metal restore is a quicker recovery process where all data is recovered, instead of recovering file after individual file. This function enables you to recover the integral backup copy of the server. Thanks to this kind of data recovery, it’ll be easy to restore the complete copy of the server, including:
VPS is, simply put, an acronym that stands for Virtual Private Server. In short, VPS utilizes virtualization technology which enables “fragmentation” of a single powerful server into several virtual ones. Each of those virtual servers acts as a complete physical server and that’s what makes VPS such an important service. The word “private” indicates that those resources are reserved for you, therefore, you’re not sharing memory, CPU power or data with other users.
MyDataKnox doesn’t access your VPS data and therefore doesn’t create backup copies. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.
The license for the Veeam Cloud Connect service is defined according to the number of virtual servers you want to backup and the size of the leased MyDataKnox backup repository.
Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.
MyDataKnox dedicated servers are delivered without add-ons, but you can lease cPanel and other licenses from us. MyDataKnox support team will help you prepare the server and install cPanel or a free CentOS Web panel.
JetBackup is a leading security solution for cPanel which enables quick and efficient creation of incremental backup copies of cPanel user accounts. Settings such as automatic creation of back copies and data recovery are also included in its transparent interface. JetBackup enables you, the administrator, to create many filters which help you define the details related to all material system settings.
All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.
Each additional activity which is not part of the regular, i.e. ordinary MyDataKnox support will be charged for at a price of HRK 200 per hour, or the equivalent amount in a foreign currency. This price doesn’t include VAT and the billing unit is 30 minutes. Some examples of activities beyond the scope of normal support include: web application issues, installation and/or script configuration, etc.
Server management requires basic server administrator knowledge. You’ll need it to administrate the operating system you’ll install (Linux or Windows) and configure the applications. If you require a dedicated server, but feel that you lack the technical skills needed to manage a server, we recommend that you take a look at our Premium support service.
VPS management requires basic server administrator knowledge. You’ll need it to administrate the operating system you’ll install (Linux or Windows) and configure the applications. If you require VPS, but feel that you lack the technical skills needed to manage a server, we recommend that you take a look at our Premium support service.
The MyDataKnox R1Soft backup service enables you to create a backup copy of up to two servers. You’ll select the number of servers that you wish to link to the service (number of agents) upon placing your order.
Yes, you can expand your VPS disk space by leasing additional space. However, the installed operating system must be properly configured in order to include the extra disk space. You can contact our customer support if you need more information or assistance.
WHM enables you quick, easy and automated management of your sever and to very easily create web hosting packages, and it provides your users access to a powerful cPanel control panel for the purpose of managing individual accounts within WHM. The cPanel server itself is divided into two parts:
theWHM server control panel (root access to WHM) The server administrator has access and complete control over all WHM functions. They can access all WHM interface levels, including WHM resellers and the cPanel end user interface. There is only one administrator user on the server.
cPanel control panel for the hosting end user cPanel is a control panel used for direct management of individual hosting accounts. The options available to the user depend on administrator settings, or reseller settings if the end user is their client.
You can change the operating system of your VPS at any time through your MyDataKnox user website for server management. Bear in mind that you can install any operating system on a Windows VPS server, whereas there is no option of installing a Windows Server operating system on a Linux VPS server.
All your data is stored in the MyDataKnox cloud within our own data centre in Jastrebarsko, Croatia. This ensures a faster response and a support service that can react quickly.
There are no limitations regarding the lease of a .ru domain, however, if the registrant or administrator is an organisation or company located in Russia, they must enter their tax identification number (10 digits), the company registration number (9 digits) and the registrant’s name. Private persons must enter their date of birth, passport number, the passport-issuing entity and the date of its issue. You can enter all the above-mentioned information on our website upon ordering an .ru domain.
As a reseller, you’re providing support to your own customers; you’re completely in control of the communication with your hosting users – after all, you’re the owner of your business! You’ll be able to create your own website, set up hosting packages and pricing, install scripts and modify certain aspects of user websites. Naturally, MyDataKnox support is available 24 hours a days for its reseller customers. You can contact us at any time regarding high-level technical or server issues. MyDataKnox is responsible for uninterrupted functioning and stability of the reseller hosting service, and we’ll always be glad to help you with questions related to the functioning of the server.
The EPP key, also known as Authorization code, is one of the safeguards against unauthorized transfers of domain name registrations. The EPP key is required when transferring .com, .org, .net and various other domain names. You cannot initiate a domain name transfer for these domain extensions without an EPP code.
Before your domain expires, if it’s active, you’ll receive an automatic offer to renew it 30 days before it expires. You’ll also receive several reminders for domain renewal payment.
Yes. In order to use the Hosted Exchange service, you need to have your own domain and access to DNS scripts, since it’s necessary to perform certain modifications on DNS scripts.
Of course. Upon ordering a VPS service, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your VPS.
In order to help you find your way around the names of the services and the differences between them, we’ve prepared a comprehensive description below. WEB HOSTING Web hosting, sometimes known as shared hosting, is the most common form of hosting on the market and meets the requirements of most users regarding website hosting. By leasing a web hosting account, you’ll get access to your own separate account on a server which hosts many other users as well, and all of you share its complete resources. Hosting websites using shared web hosting has a few crucial advantages in comparison to VPS or a dedicated server:
when you get an account, everything is ready for use
you can easily install web applications using the cPanel interface
you can easily open e-mail addresses
the server is prepared solely for a web hosting service and is especially optimised for premium performance
general simple management
affordably priced web hosting packages.
Web hosting also has a few drawbacks, such as:
no advanced system configuration (e.g. MySQL)
resource limitation (every account has a specific amount of resources – CPU/RAM)
more advanced users, such as web shops with a large number of visitors, soon outgrow the options provided by a shared environment.
DEDICATED SERVER Dedicated hosting, or a dedicated server, is the complete opposite of a web hosting service.
Instead of using server resources together with other users, in a dedicated server, you have total access to the system and you can configure and use the server any way you want. Sounds great, and it is, however, it costs considerably more than an annual subscription to a hosting account. This type of hosting is intended for specific users, those that require dedicated resources, such as:
users with complex web applications with a large number of visitors
companies that use the servers for business applications and databases
users that require specific settings or virtualization.
VPS SERVER
VPS servers are a type of service which falls somewhere between web hosting and dedicated servers. It’s a service which enables you to use dedicated resources (CPU, RAM, storage) and it’s intended for users that outgrow a web hosting environment, but still don’t require the power of an entire dedicated server. VPS offers you many of the same advantages as a dedicated server at only a fraction of the price of one. Therefore, VPS gives you full administrator access and you can configure the server any way you like, just like with a dedicated server.
In order to present the similarities and differences of the aforementioned MyDataKnox services in the form of a clear overview, we’ve prepared a small table of their basic features.
Web hosting
VPS server
Dedicated server
IP address
Shared with all accounts on a shared hosting server
Public IP address solely for your VPS
Public IP address solely for your dedicated server
In simple terms, we could describe a DNS as a domain address book. Just like you would use an address book to look up information related to a particular person or company by name, the same goes for domains, since they also have an “address”. When you type our address mydataknox.com in your browser, your computer uses DNS to retrieve the data about the IP addresses linked to our domain. Afterwards, your computer requests the IP address of our web server, which, finally, sends the web page to your browser. To summarise, DNS connects symbolic domain names, such as the mydatakno.com domain, with the IP address of the server where the domain-related content is located.
An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.
A domain transfer is actually a change of registry. It’s important to note that the transfer pertains only to the domain, not the hosting content. In other words, your domain can be registered with one provider, and the hosting (content) with another.
Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.
If you require multiple hosting accounts with separate cPanel access and want to be able to create cPanel hosting accounts by yourself, reseller hosting is the right choice.