MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Is cPanel included in the dedicated server service? What kind of support do your provide regarding the VPS service? Which services is the DNS hosting service included in? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? What do I get with WHM? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Do suspended cPanel accounts count in the total number of users? Who can use and manage VPS? How is a DNS hosting service used; where are DNS scripts edited? What happens when I run out of space? Do you have control over DNS in the Hosted Exchange service? Which operating system is used for the reseller hosting service? Which SSL certificate should I choose? What kind of software can I install on my server? Types of SSL certificates What is R1Soft backup? Do I need my own domain for Hosted Exchange e-mail? What types of issues does CloudLinux resolve? What’s the difference between a domain and hosting? Which characters can I use in my domain name? How is radio hosting paid for – on a monthly/yearly basis? What is included in a MyDataKnox DNS hosting service? Redirecting a free .hr domain by changing the nameserver How will the visitors on my website know that it’s protected? Why do I need web hosting? Why does the website from my old server still appear after I’ve made changes to the DNS? Registering a .com.hr domain I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? How many tracks can I transfer to the radio hosting (AutoDJ)? What is domain propagation? What is JetBackup for cPanel? How does R1Soft backup work? What is the network speed on dedicated servers? 128 kbps bitrate – is that enough for radio streaming? What are the advantages of WHM? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain What is CageFS and what is it used for? Which hosting package is right for me? Does MyDataKnox create a backup of my VPS data? Can I host game servers on my dedicated server? Registering a .hr domain Are there limitations regarding the number of e-mail messages I can send? Why do I need DNS hosting? What is reseller web hosting? What if I use up all the hours included in the premium support service? What are my obligations regarding domain maintenance? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Which DNS scripts can I edit in the DNS hosting interface? Do you check e-mail for viruses and spam or do I need to use my own antivirus software?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?