MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Why does the website from my old server still appear after I’ve made changes to the DNS? What is included in a MyDataKnox DNS hosting service? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? Why do I need a domain? Does MyDataKnox create a backup of my VPS data? Which level of DNS script control does DNS hosting provide? What types of issues does CloudLinux resolve? What is domain propagation? Redirecting a free .hr domain by changing the nameserver How can I sell hosting under my own brand? How can I transfer a domain to MyDataKnox? What are the advantages of the MyDataKnox R1Soft backup? What is SSL and how does it work? Does the premium support service include assistance with my applications? Is the bandwidth on my VPS really unlimited? How does my own customer support work if I’m using reseller hosting? What is Veeam Cloud Connect Backup? Can the VPS configuration subsequently be changed? How can I migrate my web hosting content to VPS? Can I expand disk space on my existing VPS? Mandatory identity verification for .hr and .com.hr domains How is radio hosting paid for – on a monthly/yearly basis? What are the benefits of using the Veeam Cloud Connect Backup service? What are my obligations regarding domain maintenance? What are the advantages of WHM? What is the maximum size of an e-mail message that I can send and receive? What is reseller web hosting? Does cPanel come with VPS? Which panels do you support? How can I renew my domain? What is included in a web hosting package? Do I need web hosting or reseller hosting? Can I use multiple IP addresses on a single server? What is the network speed on dedicated servers? What are some important features of CloudLinux? Who is the Veeam Cloud Connect Backup service for? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? What kind of support do your provide regarding the VPS service? What happens if the number of cPanel users exceeds the number limited by the license? Why do I need web hosting? Do I need an SSL certificate? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Who can use and manage VPS? What is included in the Centova Cast administration web panel? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? How is the Hosted Exchange service paid for? Which operating systems are available for the dedicated servers? Types of SSL certificates What is incremental backup? What is LVE and what is it used for?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?