MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What’s the difference between web hosting and a VPS/dedicated server? What if I use up all the hours included in the premium support service? What happens when I run out of space? Mandatory identity verification for .hr and .com.hr domains Where is my data (e-mail, calendars, contacts, documents) stored? Who is the Veeam Cloud Connect Backup service for? What is bare-metal restore? Is cPanel included in the dedicated server service? Can I change the root/administrator password on my server? Are there limitations regarding the number of e-mail messages I can send? Which characters can I use in my domain name? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? How many tracks can I transfer to the radio hosting (AutoDJ)? How do I manage my dedicated server? I have several domains; how can I transfer them all at once? Can I host pornographic content on my VPS? Do I need an SSL certificate? Who is the owner of server and who maintains it? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Which nameservers can I use for MyDataKnox DNS service? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Do you have control over DNS in the Hosted Exchange service? Can I use a single certificate for multiple domains? What is included in a dedicated server service? How are cPanel licenses selected and paid for? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Which operating systems are available for the dedicated servers? Why do I need web hosting? What is Veeam Cloud Connect Backup? Who is reseller hosting intended for? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? My first domain is free (how, where, what do I need to do…) What is a dedicated server? What is DNS? What are my obligations regarding domain maintenance? Can I use R1Soft backup on virtual/dedicated servers? Does MyDataKnox create a backup of my VPS data? What is web hosting? How long does a domain transfer last? What is a VPS server? What is domain propagation? What is the maximum size of an e-mail message that I can send and receive? What is included in a web hosting package? How can I configure DNS for my server? Why should I use CloudLinux OS and in which situations? Can I use multiple IP addresses on a single server? What is CloudLinux? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What’s the difference between a domain and hosting? How long does radio hosting activation take?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?