MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How many tracks can I transfer to the radio hosting (AutoDJ)? If I order a new VPS today, how much time will it take for it to be ready for use? What is R1Soft backup? Why does the website from my old server still appear after I’ve made changes to the DNS? Why should I use CloudLinux OS and in which situations? Registering a .com.hr domain I’m not sure which reseller plan I should get, can I change it at some point? Can I use R1Soft backup on virtual/dedicated servers? Which SSL certificate should I choose? What are my obligations regarding domain maintenance? How long does it take to prepare my dedicated server from the moment I place an order? What is CageFS and what is it used for? Who can use and manage a dedicated server? Is there a limitation to the number of characters a domain name can contain? What is bare-metal restore? How many hours of work are included in the premium support service? How will the visitors on my website know that it’s protected? What kind of software can I install on my server? How can I check how many users I have on a cPanel server? Can I access the service using an Internet browser? Can I change the administrator (root) password and how? Why do I need web hosting? What is Veeam Cloud Connect Backup? Which payment models are supported? Can I expand disk space on my existing VPS? Is my domain name available? / How do I choose a domain name? Does the premium support service include the configuration of a cPanel VPS/dedicated server? What is EPP Code? If I order web hosting today, how much time will it take for it to be ready to use? Why do I need a domain? What’s the difference between web hosting and a VPS/dedicated server? How long does a domain transfer last? How can I renew my domain? Can I change the root/administrator password on my server? How much does a domain transfer cost? What is an SSL certificate used for? Who is reseller hosting intended for? Is cPanel included in the dedicated server service? Which domain names are available? Does cPanel come with VPS? Which panels do you support? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Redirecting a free .hr domain by changing the nameserver What do I get with WHM? What’s the difference between a domain and hosting? Do suspended cPanel accounts count in the total number of users? Can I use multiple IP addresses on a single VPS? How can I sell hosting under my own brand? Can the VPS configuration subsequently be changed? Why do I need web hosting? How can I upgrade a cPanel license?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?