MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Do I need my own domain for Hosted Exchange e-mail? What is an SSL certificate used for? What is included in the Hosted Exchange service? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? Which radio hosting statistics will be displayed? What are the benefits of using the Veeam Cloud Connect Backup service? How do I manage my VPS? Is the bandwidth on my VPS really unlimited? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? My first domain is free (how, where, what do I need to do…) What are my obligations regarding domain maintenance? What are the limitations of a DNS hosting service? What are the requirements for a domain transfer? Is a backup created for dedicated servers? Which domain names are available? Who is the owner of server and who maintains it? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Does cPanel come with VPS? Which panels do you support? What is a dedicated server? What are some important features of JetBackup? What is domain propagation? Registering a .ru domain What is a nameserver and what is it for? What is the network speed on dedicated servers? How long does it take to prepare my dedicated server from the moment I place an order? What is included in a web hosting package? How can I order the Veeam Cloud Connect Backup service? What is cPanel/WHM? What kind of software can I install on my server? How does R1Soft backup work? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What does JetBackup offer in comparison to standard cPanel backup? Which operating systems are available with VPS? What are the advantages of the MyDataKnox R1Soft backup? What is Hosted Exchange? What is included in a dedicated server service? Why should I use CloudLinux OS and in which situations? Why do I need a domain? What is the maximum size of an e-mail message that I can send and receive? Do I need an SSL certificate? How can I check how many users I have on a cPanel server? How many servers can I link to the R1Soft backup service? Do I need a VPS server? How can I configure DNS for my server? Do suspended cPanel accounts count in the total number of users? Types of SSL certificates How can I configure DNS for my VPS? What is a dedicated server used for? Can I change the root/administrator password on my server? How long does a domain transfer last?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?