MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How will the visitors on my website know that it’s protected? Is there a limitation to the number of characters a domain name can contain? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Can the VPS configuration subsequently be changed? Registering a .com.hr domain What is a domain transfer? What are the advantages of the MyDataKnox R1Soft backup? I’m not sure which reseller plan I should get, can I change it at some point? What is Hosted Exchange? What is domain propagation? How much does a domain transfer cost? Who can use and manage VPS? Which services is the DNS hosting service included in? What is CloudLinux? How do I manage my VPS? What happens when I run out of space? Is a backup created for dedicated servers? Does the premium support service include assistance with my applications? Which nameservers can I use for MyDataKnox DNS service? What are the advantages of cPanel? Can I change the administrator (root) password and how? What are some important features of JetBackup? How can I check how many users I have on a cPanel server? What kind of software can I install on my server? Can I use R1Soft backup on virtual/dedicated servers? How can I transfer a domain to MyDataKnox? Can I access the service using an Internet browser? Does the server include full root/administrator access? What are the requirements for a domain transfer? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? What’s the difference between web hosting and a VPS/dedicated server? Can I change the operating system on VPS, and how? What is DNS? What if I use up all the hours included in the premium support service? What is the network speed on dedicated servers? Which radio hosting statistics will be displayed? Can I use a single certificate for multiple domains? What is a domain name and extension? What is MyDataKnox premium support? Does cPanel come with VPS? Which panels do you support? How many servers can I link to the R1Soft backup service? What is cPanel/WHM? How is the Hosted Exchange service paid for? What happens if the number of cPanel users exceeds the number limited by the license? My first domain is free (how, where, what do I need to do…) Can I use multiple IP addresses on a single VPS? What is WHM / reseller hosting management? Which payment models are supported? Registering a .ru domain

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?