Our R1Soft backup solutions offers some crucial options: BACKUP COPY Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre. QUICK DISASTER RECOVERY Recover the complete server data without a second thought! Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened. HIGH-LEVEL PERFORMANCE Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers. FAST INCREMENTAL BACKUP Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process. HIGH-LEVEL SECURITY All data is stored and recovered under strong encryption.
physical hardware management, monitoring and exchange
ensured network availability
free installation of the cPanel control panel or CentOS Web Panel (hereinafter “Panel”) during the initial server configuration
optimisation of the operating system during the initial server configuration
free initial security arrangements
free transfer of initial accounts from a remote system with the same control panel upon the initial server configuration
management of all aspects of the operating system, assistance and resolution of all issues related to the operating system and standard control panel components
MyDataKnox support, with the best intentions and within our possibilities, regarding third-party applications that don’t affect the operability of the Panel or the operating system
provision of support through a remote system is not supported
Visit our websites for a detailed overview of activities included in the MyDataKnox premium support.
PHP Selector enables your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. The administrator manages PHP versions available to the users, as well as all available PHP extensions, and each user selects a PHP version using the interface and activates/deactivates extensions as necessary.
Incremental backup enables you to accelerate the process of creating backup copies, after an initial complete server backup has been performed, by sending only modified and new data to the backup repository. A smaller amount of backup data makes for a significantly quicker backup process.
Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.
Simply put, a domain is the address of your websites. Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.
In order to present you with a simple overview of the differences between JetBackup and cPanel backup, we’ve created a table displaying the crucial differences:
JetBackup
cPanel
Creation of a complete backup copy
a
Storage of a backup copy directly to a remote location
a
r
Individual recovery of backup copies for cPanel users
a
r
Recovery of individual files from backup copies
a
r
Downloading backup copy files to a computer
a
r
Scheduled cloning of a cPanel account to a different cPanel server
a
r
CloudLinux support – process of creating a backup copy using LVE
Our support team is available to you 24 hours a day for anything you might need regarding web hosting. Apart from the standard support we offer related to our web hosting service, we’ll do our best to help you regardless of whether your issue is related to our area of support.
Hosted Exchange is a cloud platform which provides you with a reliable e-mail service, along with a significant cost reduction, since there are no initial investments in server infrastructure and licenses, and the monthly fee is completely transparent and defined by the number of open e-mail accounts. Exchange offers several possibilities for increasing productivity: from simple access using any device to automatic message, calendar, contact and map synchronization with high-level security and performance.
MyDataKnox R1Soft backup is a service which enables you to periodically store data on a central server located at our high-quality data centre. R1Soft is constantly monitoring your disks, tracking changes and making backup copies solely of the changing elements. You manage the service and backup copies using a web interface which enables you to recover and download individual files from the backup copy, perform a full bare-metal data recovery and a lot more.
If I order web hosting today, how much time will it take for it to be ready to use? If you’re paying with a credit/debit card or using Paypal, your web hosting will be ready momentarily. If you’re paying through online banking, i.e. via bank transaction, we’ll initiate the creation of your web hosting account as soon as the amount appears on our account, or as soon as you send us a payment confirmation. In order to accelerate the process of creating your hosting service following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com.
The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.
A domain transfer costs as much as the renewal of that domain. When a domain is being transferred, it is also automatically renewed for another year, starting from the date of expiration of its current lease period. You can find the pricing of domain transfers here.
Veeam Cloud Connect Backup is a service of performing off-site backup to the MyDataKnox cloud. Simply put, you lease backup space and add it to your Veeam console.
An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.
CloudLinux OS is the leading platform for multi-user hosting environments. Server stability and security is achieved by isolating each hosting user account and appointing host resources individually to each account. Using CloudLinux you create an environment that is more similar to a virtual host than a shared hosting account. Therefore, it’s important to implement and use the CloudLinux OS for every shared hosting, since it will prevent any user from affecting your server and its performance.
All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.
You can use all the letters of the alphabet, numbers and hyphens. Even though it’s possible for domain names to contain special characters, such as letters used in languages other than English (e.g. š, đ, ž, ć, č), this should be avoided.
Yes, you can expand your VPS disk space by leasing additional space. However, the installed operating system must be properly configured in order to include the extra disk space. You can contact our customer support if you need more information or assistance.
In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:
first, a complete copy of your server is made
the R1Soft client is constantly monitoring all changes on the disks within your server
each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).
Cloudlinux OS offers great stability-related features:
LVE virtual environment LVE is a kernel-level technology developed by the CloudLinux team which operates in a way similar to container virtualization. The LVE Manager enables you to maintain precise control over your server’s resources, including CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use. Thanks to CloudLinux, you can ensure for your customers the resources they leased without depriving other users from their resources.
MySQL Governor MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support for the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
CageFS CageFS is a virtualized file system which isolates every user and makes them invisible to each other within the system. CageFS prevents a great number of attacks, including most attacks performed through privilege escalation.
PHP Selector Enable your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. You are in charge of managing the PHP versions that are available to the users, as well as all available PHP extensions.
Mod_lsapi Faster than any other way of serving PHP using an Apache server, while also being compatible with MPM Worker and not requiring configuration. It support PHP settings through .htacess and is completely compatible with PHP Selector.
SecureLinks A kernel-level technology that prevents all known symlink attacks. This significantly increases the server’s security level and prevents hostile users from creating symbolic links between files.
In case of “outgrowing” the maximum number of users on a server, your license will need to be upgraded to the next larger package. If the license isn’t upgraded, your access to WHM will be suspended until you upgrade the license or reduce the number of users on that server.
Depending on the selected operating system, you can manage VPS setting using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, selecting an IP address, server name etc. through the MyDataKnox user site.
All domain-related options, including management, are at our disposal at the MyDataKnox user portal. You can access the user portal by signing up or logging in.
In order to perform a successful domain transfer, you have to meet the following requirements:
You have be the owner of the domain or have access to the e-mail address indicated in the server as the e-mail of the administrator
You need to unlock the domain for transfer with your current registrar and get an EPP code, which is required for most extensions (not for Croatian domains)
The transfer must be initiated no later than 10 days prior to the expiration of the domain, so that it doesn’t expire during transfer
The transfer must be performed at least 60 days after the domain has been registered or previously transferred.
MyDataKnox doesn’t access your server data and therefore doesn’t create backup copies of the server. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.
A domain name is arbitrary and you can use any name you prefer, as long as a domain with that name hasn’t already been registered. You can check the availability of your preferred domain here.
It’s possible that, during the propagation period (up to 24 hours), the old server content is still displayed to some of your website’s visitors. This is mostly due to the DNS cache of the visitor’s Internet provider, but sometimes the reason is that the pages that are stored in the Internet browser cache are those that are displayed, so your browser cache needs to be cleared.
If you’re paying using a credit/debit card or PayPal, the service will be ready momentarily upon payment. If you’re paying via bank transaction, it can take up to 48 hours, however, you send us the payment confirmation in order to speed up the activation process.
MyDataKnox doesn’t access your VPS data and therefore doesn’t create backup copies. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.
The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.
To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:
Before your domain expires, if it’s active, you’ll receive an automatic offer to renew it 30 days before it expires. You’ll also receive several reminders for domain renewal payment.
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