MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Which nameservers can I use for MyDataKnox DNS service? How can I sell hosting under my own brand? Can I use multiple IP addresses on a single VPS? What is MyDataKnox premium support? How is the Hosted Exchange service paid for? Registering a .com.hr domain How can I check how many users I have on a cPanel server? What kind of software can I install on my server? How is a DNS hosting service used; where are DNS scripts edited? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What is EPP Code? What is DNS? Can I change the operating system on VPS, and how? Who is reseller hosting intended for? Which virtualization platforms can Veeam use to perform backup? Does the premium support service include assistance with my applications? Which payment models are supported? What happens if the number of cPanel users exceeds the number limited by the license? What is included in the Hosted Exchange service? Is the bandwidth on my VPS really unlimited? Types of SSL certificates What is a dedicated server used for? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Can I use multiple IP addresses on a single server? How are cPanel licenses selected and paid for? What is MySQL Governor and what is it used for? How can I configure DNS for my server? Which characters can I use in my domain name? What is included in a MyDataKnox DNS hosting service? What is the network speed on dedicated servers? What are the requirements for a domain transfer? Can I change the root/administrator password on my server? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What is reseller web hosting? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Can I host game servers on my VPS? Is there a refund guarantee with regard to reseller hosting? 128 kbps bitrate – is that enough for radio streaming? Is my domain name available? / How do I choose a domain name? What is LVE and what is it used for? How many servers can I link to the R1Soft backup service? Do I need an SSL certificate? Which services is the DNS hosting service included in? What is PHP Selector and what is it used for? Why do I need DNS hosting? Can I change the administrator (root) password and how? What do I get with WHM? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? What is included in a web hosting package?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?