MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What is the maximum size of an e-mail message that I can send and receive? What is a dedicated server used for? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? How can I check how many users I have on a cPanel server? What happens when I run out of space? What is MySQL Governor and what is it used for? Which radio hosting statistics will be displayed? How long does a domain transfer last? Is my domain name available? / How do I choose a domain name? What is CloudLinux? What is Veeam Cloud Connect Backup? Which level of DNS script control does DNS hosting provide? Who is the Veeam Cloud Connect Backup service for? Can I use multiple IP addresses on a single server? What are some important features of CloudLinux? What is included in a dedicated server service? How can I configure DNS for my VPS? Why does the website from my old server still appear after I’ve made changes to the DNS? Can I host game servers on my VPS? Does the premium support service include assistance with my applications? Which payment models are supported? Which domain names are available? What is a user account on a cPanel server? Can I host game servers on my dedicated server? Registering a .ru domain Can I change the administrator (root) password and how? Which nameservers can I use for MyDataKnox DNS service? Which operating systems are available with VPS? What is cPanel/WHM? What is bare-metal restore? What is MyDataKnox premium support? Does the premium support service include the configuration of a cPanel VPS/dedicated server? How quickly are changes in DNS propagated? What does JetBackup offer in comparison to standard cPanel backup? Registering a .com.hr domain Can I try out MyDataKnox radio hosting? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? What do I get with WHM? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Which characters can I use in my domain name? Do I need my own domain for Hosted Exchange e-mail? How are cPanel licenses selected and paid for? Which operating systems are available for the dedicated servers? What are the requirements for a domain transfer? How can I upgrade a cPanel license? Which services is the DNS hosting service included in? How will the visitors on my website know that it’s protected? What is a domain name and extension? What’s the difference between web hosting and a VPS/dedicated server? My first domain is free (how, where, what do I need to do…)

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?