MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What kind of support do your provide regarding the VPS service? Why do I need web hosting? How is radio hosting paid for – on a monthly/yearly basis? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How long does it take to prepare my dedicated server from the moment I place an order? Do you have control over DNS in the Hosted Exchange service? Which characters can I use in my domain name? Why do I need a domain? Can I exchange a web hosting package I already purchased for another one? What is CageFS and what is it used for? What is EPP Code? Can I use multiple IP addresses on a single server? What is a dedicated server used for? What happens when I run out of space? What is incremental backup? How can I upgrade a cPanel license? Can I try out MyDataKnox radio hosting? What is the maximum size of an e-mail message that I can send and receive? How is a DNS hosting service used; where are DNS scripts edited? Is my domain name available? / How do I choose a domain name? How can I check how many users I have on a cPanel server? Does MyDataKnox create a backup of my VPS data? What is included in the premium support service? How long does radio hosting activation take? What is the network speed on dedicated servers? How can I migrate my web hosting content to VPS? What’s the difference between web hosting and a VPS/dedicated server? Can I use multiple IP addresses on a single VPS? Does the premium support service include the configuration of a cPanel VPS/dedicated server? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? What is MyDataKnox premium support? Can the VPS configuration subsequently be changed? What is CloudLinux? Which virtualization platforms can Veeam use to perform backup? How do I manage my VPS? What happens if the number of cPanel users exceeds the number limited by the license? Who is the owner of server and who maintains it? Is the bandwidth on my VPS really unlimited? Which operating system is used for the reseller hosting service? How much does a domain transfer cost? What is reseller web hosting? Registering a .hr domain Does cPanel come with VPS? Which panels do you support? What do I get with WHM? What’s the difference between a domain and hosting? Can I lease an additional amount of listeners? Is there a refund guarantee with regard to reseller hosting? What if I use up all the hours included in the premium support service?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?