MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What’s the difference between web hosting and a VPS/dedicated server? Redirecting a free .hr domain by changing the nameserver Does cPanel come with VPS? Which panels do you support? How does R1Soft backup work? What is LVE and what is it used for? What is JetBackup for cPanel? 128 kbps bitrate – is that enough for radio streaming? How long does it take to prepare my dedicated server from the moment I place an order? Can I use multiple IP addresses on a single VPS? Can I host pornographic content on my VPS? Which payment models are supported? How many hours of work are included in the premium support service? What is PHP Selector and what is it used for? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? How can I order the Veeam Cloud Connect Backup service? I’m not sure which reseller plan I should get, can I change it at some point? Can I use a single certificate for multiple domains? Does MyDataKnox create a backup of my VPS data? Do suspended cPanel accounts count in the total number of users? What are the benefits of using the Veeam Cloud Connect Backup service? How can I configure DNS for my VPS? Can I change the administrator (root) password and how? What is the network speed on dedicated servers? What is included in the Centova Cast administration web panel? Can the VPS configuration subsequently be changed? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? What happens when I run out of space? What is included in a web hosting package? Does the premium support service include assistance with my applications? Is cPanel included in the dedicated server service? What is a dedicated server used for? Can I access the service using an Internet browser? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Who is the owner of server and who maintains it? How much does 1 hour of premium support cost if I don’t have a subscription? Which level of DNS script control does DNS hosting provide? What is included in the Hosted Exchange service? Who is reseller hosting intended for? What if I use up all the hours included in the premium support service? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? Can I use multiple IP addresses on a single server? What is included in a MyDataKnox DNS hosting service? What is Veeam Cloud Connect Backup? Is the bandwidth on my VPS really unlimited? Why does the website from my old server still appear after I’ve made changes to the DNS? Is my domain name available? / How do I choose a domain name? What is CageFS and what is it used for? Registering a .ru domain Do I need web hosting or reseller hosting? How can I sell hosting under my own brand?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?