MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What is included in the Centova Cast administration web panel? How is the Hosted Exchange service paid for? What is Veeam Cloud Connect Backup? What is a VPS server? Can I use multiple IP addresses on a single server? How much does a domain transfer cost? What is included in the Hosted Exchange service? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? What kind of web hosting support does MyDataKnox offer? What is LVE and what is it used for? What is R1Soft backup? Where is my data (e-mail, calendars, contacts, documents) stored? What types of issues does CloudLinux resolve? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? Do I need my own domain for Hosted Exchange e-mail? What is domain propagation? What is SSL and how does it work? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? What is CloudLinux? How does my own customer support work if I’m using reseller hosting? Can I use R1Soft backup on virtual/dedicated servers? How many hours of work are included in the premium support service? Is a backup created for dedicated servers? What are the requirements for a domain transfer? How many tracks can I transfer to the radio hosting (AutoDJ)? What is a nameserver and what is it for? What happens if the number of cPanel users exceeds the number limited by the license? What is CageFS and what is it used for? Can I host game servers on my dedicated server? Redirecting a free .hr domain by changing the nameserver What are some important features of JetBackup? What is a dedicated server used for? What is a domain name and extension? Why do I need web hosting? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? What are the limitations of a DNS hosting service? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How does R1Soft backup work? What is PHP Selector and what is it used for? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? What is an SSL certificate used for? Does the premium support service include assistance with my applications? How can I manage my domain? What is included in a MyDataKnox DNS hosting service? Do you have control over DNS in the Hosted Exchange service? What is included in a web hosting package? How can I sell hosting under my own brand? Which operating systems are available for the dedicated servers? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?