MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What’s the difference between a domain and hosting? How can I manage my domain? What’s the difference between web hosting and a VPS/dedicated server? How long does a domain transfer last? What is cPanel/WHM? What kind of support do your provide regarding the VPS service? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Are there limitations regarding the number of e-mail messages I can send? What is domain propagation? What is EPP Code? How are cPanel licenses selected and paid for? What is incremental backup? Is there a refund guarantee with regard to reseller hosting? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? How can I configure DNS for my VPS? How many tracks can I transfer to the radio hosting (AutoDJ)? Can I change the operating system on VPS, and how? Who is reseller hosting intended for? Can I change the root/administrator password on my server? How much does a domain transfer cost? What is CageFS and what is it used for? Why do I need web hosting? Why do I need a domain? Types of SSL certificates Registering a .ru domain Which payment models are supported? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Which hosting package is right for me? Can I use multiple IP addresses on a single VPS? Which SSL certificate should I choose? What is a user account on a cPanel server? Can I try out MyDataKnox radio hosting? Why do I need web hosting? How do I manage my dedicated server? Who is the Veeam Cloud Connect Backup service for? Redirecting an existing domain to MyDataKnox hosting Registering a .com.hr domain How is a DNS hosting service used; where are DNS scripts edited? What is included in a web hosting package? What is a nameserver and what is it for? Who is the owner of server and who maintains it? Can I expand disk space on my existing VPS? What is WHM / reseller hosting management? Who can use and manage a dedicated server? What is the network speed on dedicated servers? Can I host game servers on my dedicated server? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? How is radio hosting paid for – on a monthly/yearly basis? What kind of software can I install on my server?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?