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Do I need web hosting or reseller hosting? How is a DNS hosting service used; where are DNS scripts edited? Which operating systems are available with VPS? Can I use multiple IP addresses on a single VPS? Is my domain name available? / How do I choose a domain name? What are some important features of JetBackup? What is Veeam Cloud Connect Backup? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What is included in the Centova Cast administration web panel? How can I configure DNS for my VPS? How long does radio hosting activation take? Why do I need a domain? What is included in the Hosted Exchange service? What are the benefits of using the Veeam Cloud Connect Backup service? What is LVE and what is it used for? Can I use a single certificate for multiple domains? How do I manage my dedicated server? Which services is the DNS hosting service included in? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? How many hours of work are included in the premium support service? What kind of support do your provide regarding the VPS service? How are cPanel licenses selected and paid for? Do I need my own domain for Hosted Exchange e-mail? What are the benefits of MyDataKnox VPS hosting? How can I transfer a domain to MyDataKnox? What is PHP Selector and what is it used for? How much does 1 hour of premium support cost if I don’t have a subscription? What’s the difference between web hosting and a VPS/dedicated server? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? What is domain propagation? Do I need an SSL certificate? What is an SSL certificate used for? Which payment models are supported? How long does a domain transfer last? I have several domains; how can I transfer them all at once? What is DNS? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? What is CloudLinux? What is reseller web hosting? What happens if the number of cPanel users exceeds the number limited by the license? What is included in the premium support service? Can I lease an additional amount of listeners? Can I use R1Soft backup on virtual/dedicated servers? What is a dedicated server? How many tracks can I transfer to the radio hosting (AutoDJ)? What is MySQL Governor and what is it used for? How can I configure DNS for my VPS? Can I use multiple IP addresses on a single server? What is Hosted Exchange? What’s the difference between a domain and hosting?

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