MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How does R1Soft backup work?

In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:

  1. first, a complete copy of your server is made
  2. the R1Soft client is constantly monitoring all changes on the disks within your server
  3. each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?