MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Is there a limitation to the number of characters a domain name can contain? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Does the premium support service include assistance with my applications? 128 kbps bitrate – is that enough for radio streaming? What kind of support do your provide regarding the VPS service? If I order a new VPS today, how much time will it take for it to be ready for use? Why do I need web hosting? How do I manage my VPS? Do I need my own domain for Hosted Exchange e-mail? Is there a refund guarantee with regard to reseller hosting? What is a nameserver and what is it for? Can I expand disk space on my existing VPS? Can I use R1Soft backup on virtual/dedicated servers? How much does a domain transfer cost? What if I use up all the hours included in the premium support service? Is the bandwidth on my VPS really unlimited? What is the maximum size of an e-mail message that I can send and receive? What are the prerequisites for using the Veeam Cloud Connect Backup service? What are the advantages of cPanel? What is included in the Hosted Exchange service? What kind of software can I install on my server? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? How can I configure DNS for my VPS? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? What is included in a web hosting package? How many tracks can I transfer to the radio hosting (AutoDJ)? What are the requirements for a domain transfer? Which SSL certificate should I choose? What is bare-metal restore? What are some important features of JetBackup? Do I need web hosting or reseller hosting? Does the server include full root/administrator access? Who can use and manage VPS? What happens if the number of cPanel users exceeds the number limited by the license? What happens when I run out of space? Do suspended cPanel accounts count in the total number of users? Why do I need DNS hosting? Who is reseller hosting intended for? What is a domain transfer? What does JetBackup offer in comparison to standard cPanel backup? Can I try out MyDataKnox radio hosting? What is JetBackup for cPanel? Can I lease an additional amount of listeners? How long does it take to prepare my dedicated server from the moment I place an order? How can I check how many users I have on a cPanel server? My first domain is free (how, where, what do I need to do…) Can I get a DNS hosting service if I transfer my domains to MyDataKnox? How is a DNS hosting service used; where are DNS scripts edited? What is LVE and what is it used for? Can the VPS configuration subsequently be changed?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?