MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What is LVE and what is it used for? Why do I need web hosting? If I order web hosting today, how much time will it take for it to be ready to use? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? What is incremental backup? What is Hosted Exchange? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? Can I use multiple IP addresses on a single VPS? How much does 1 hour of premium support cost if I don’t have a subscription? What is R1Soft backup? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? Can I use a single certificate for multiple domains? What is included in a MyDataKnox DNS hosting service? Can I use R1Soft backup on virtual/dedicated servers? What are the advantages of cPanel? How can I configure DNS for my server? What happens when I run out of space? What are the prerequisites for using the Veeam Cloud Connect Backup service? What is a VPS server? Do I need an SSL certificate? Registering a .hr domain Is the bandwidth on my VPS really unlimited? Can I change the operating system on VPS, and how? What is a domain name and extension? Do I need web hosting or reseller hosting? Is cPanel included in the dedicated server service? How can I sell hosting under my own brand? Which operating system is used for the reseller hosting service? How quickly are changes in DNS propagated? Redirecting an existing domain to MyDataKnox hosting Can I use multiple IP addresses on a single server? What is EPP Code? I’m not sure which reseller plan I should get, can I change it at some point? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Who is the Veeam Cloud Connect Backup service for? Can I expand disk space on my existing VPS? Do I need my own domain for Hosted Exchange e-mail? Where is my data (e-mail, calendars, contacts, documents) stored? Can I lease an additional amount of listeners? Why do I need a domain? How are cPanel licenses selected and paid for? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Does radio hosting cover streaming copyright? How can I manage my domain? What is reseller web hosting? Does MyDataKnox create a backup of my VPS data? What does JetBackup offer in comparison to standard cPanel backup? Can I host game servers on my VPS?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?