MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What’s the difference between a domain and hosting? What does JetBackup offer in comparison to standard cPanel backup? Which characters can I use in my domain name? Can I change the operating system on VPS, and how? Which operating systems are available for the dedicated servers? Which payment models are supported? What happens when I run out of space? What are the prerequisites for using the Veeam Cloud Connect Backup service? How do I manage my VPS? Which hosting package is right for me? What is MySQL Governor and what is it used for? Can I host game servers on my VPS? What is CageFS and what is it used for? What are the limitations of a DNS hosting service? Who is the Veeam Cloud Connect Backup service for? What is a nameserver and what is it for? I’m not sure which reseller plan I should get, can I change it at some point? What is PHP Selector and what is it used for? Does the server include full root/administrator access? How does my own customer support work if I’m using reseller hosting? What are the benefits of MyDataKnox VPS hosting? Which nameservers can I use for MyDataKnox DNS service? What are my obligations regarding domain maintenance? What is included in a MyDataKnox DNS hosting service? Which SSL certificate should I choose? Do you have control over DNS in the Hosted Exchange service? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What is DNS? Can I expand disk space on my existing VPS? What’s the difference between web hosting and a VPS/dedicated server? How will the visitors on my website know that it’s protected? Is a backup created for dedicated servers? How can I configure DNS for my VPS? How can I check how many users I have on a cPanel server? Which level of DNS script control does DNS hosting provide? Does the premium support service include assistance with my applications? What is included in the premium support service? Can I use multiple IP addresses on a single VPS? Can I try out MyDataKnox radio hosting? What is JetBackup for cPanel? Why do I need a domain? Redirecting an existing domain to MyDataKnox hosting Does the premium support service include the configuration of a cPanel VPS/dedicated server? What is R1Soft backup? Is there a refund guarantee with regard to reseller hosting? Can I use R1Soft backup on virtual/dedicated servers? What happens if the number of cPanel users exceeds the number limited by the license? How does R1Soft backup work? What do I get with WHM? What is MyDataKnox premium support?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?