MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How many hours of work are included in the premium support service? Can I change the administrator (root) password and how? What is web hosting? What is included in a MyDataKnox DNS hosting service? Which services is the DNS hosting service included in? What is JetBackup for cPanel? How can I sell hosting under my own brand? What is Hosted Exchange? Who is the owner of server and who maintains it? What are the prerequisites for using the Veeam Cloud Connect Backup service? Registering a .ru domain What is a dedicated server? Can I host pornographic content on my VPS? Can I host game servers on my dedicated server? How do I manage my dedicated server? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Why do I need DNS hosting? What is the network speed on dedicated servers? How can I configure DNS for my VPS? Registering a .hr domain What is CageFS and what is it used for? How can I renew my domain? Is my domain name available? / How do I choose a domain name? What is included in the premium support service? Do I need web hosting or reseller hosting? Which operating systems are available for the dedicated servers? What is MySQL Governor and what is it used for? What is WHM / reseller hosting management? Registering a .com.hr domain Which operating system is used for the reseller hosting service? What is a VPS server? Can I change the operating system on VPS, and how? How is radio hosting paid for – on a monthly/yearly basis? Is there a refund guarantee with regard to reseller hosting? What is a domain name and extension? Is the bandwidth on my VPS really unlimited? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? Can I use multiple IP addresses on a single server? Does the premium support service include assistance with my applications? My first domain is free (how, where, what do I need to do…) What are the advantages of cPanel? What’s the difference between a domain and hosting? How does R1Soft backup work? Can I access the service using an Internet browser? How are cPanel licenses selected and paid for? How can I configure DNS for my VPS? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Who is reseller hosting intended for? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Does cPanel come with VPS? Which panels do you support?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?