MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How many hours of work are included in the premium support service? How can I check how many users I have on a cPanel server? Can I change the root/administrator password on my server? How do I manage my VPS? What are the advantages of WHM? What kind of support do your provide regarding the VPS service? What’s the difference between a domain and hosting? How can I transfer a domain to MyDataKnox? What is a nameserver and what is it for? Is there a refund guarantee with regard to reseller hosting? What is the network speed on dedicated servers? Which operating system is used for the reseller hosting service? Can I exchange a web hosting package I already purchased for another one? Can I use a single certificate for multiple domains? How can I configure DNS for my VPS? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What if I use up all the hours included in the premium support service? What is reseller web hosting? Why do I need a domain? How many tracks can I transfer to the radio hosting (AutoDJ)? Redirecting an existing domain to MyDataKnox hosting Why does the website from my old server still appear after I’ve made changes to the DNS? What is DNS? If I order a new VPS today, how much time will it take for it to be ready for use? 128 kbps bitrate – is that enough for radio streaming? How many servers can I link to the R1Soft backup service? Can I use multiple IP addresses on a single server? What kind of software can I install on my server? What is a VPS server? How can I renew my domain? Which payment models are supported? How can I configure DNS for my server? Which level of DNS script control does DNS hosting provide? How much does a domain transfer cost? How do I manage my dedicated server? Can I use multiple IP addresses on a single VPS? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? How will the visitors on my website know that it’s protected? Redirecting a free .hr domain by changing the nameserver Do I need my own domain for Hosted Exchange e-mail? Is there a limitation to the number of characters a domain name can contain? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Can I host game servers on my VPS? What is an SSL certificate used for? Do you have control over DNS in the Hosted Exchange service? Registering a .com.hr domain Does MyDataKnox create a backup of my VPS data? How are cPanel licenses selected and paid for? Registering a .ru domain What types of issues does CloudLinux resolve?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?