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What kind of support do your provide regarding the VPS service? How can I transfer a domain to MyDataKnox? How many hours of work are included in the premium support service? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Does MyDataKnox create a backup of my VPS data? I’m not sure which reseller plan I should get, can I change it at some point? What are the prerequisites for using the Veeam Cloud Connect Backup service? How are cPanel licenses selected and paid for? Where is my data (e-mail, calendars, contacts, documents) stored? What is included in the premium support service? How can I order the Veeam Cloud Connect Backup service? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain What if I use up all the hours included in the premium support service? Who can use and manage VPS? Which level of DNS script control does DNS hosting provide? Do suspended cPanel accounts count in the total number of users? Which operating system is used for the reseller hosting service? What is cPanel/WHM? What are the benefits of MyDataKnox VPS hosting? How is radio hosting paid for – on a monthly/yearly basis? Can I host game servers on my dedicated server? Redirecting an existing domain to MyDataKnox hosting How can I check how many users I have on a cPanel server? Which characters can I use in my domain name? What are some important features of JetBackup? What are the limitations of a DNS hosting service? How does my own customer support work if I’m using reseller hosting? Types of SSL certificates What is SSL and how does it work? Can I use R1Soft backup on virtual/dedicated servers? Which DNS scripts can I edit in the DNS hosting interface? What is bare-metal restore? What kind of web hosting support does MyDataKnox offer? I have several domains; how can I transfer them all at once? How long does a domain transfer last? Who is reseller hosting intended for? What is a nameserver and what is it for? Does the premium support service include assistance with my applications? What is MySQL Governor and what is it used for? What types of issues does CloudLinux resolve? What is incremental backup? How long does radio hosting activation take? Do I need my own domain for Hosted Exchange e-mail? Which players is MyDataKnox radio hosting compatible with? Which SSL certificate should I choose? Can I host game servers on my VPS? What is domain propagation? Which domain names are available? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox?

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