MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? How can I upgrade a cPanel license? What do I get with WHM? Why does the website from my old server still appear after I’ve made changes to the DNS? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? What is a domain name and extension? Can I access the service using an Internet browser? I have several domains; how can I transfer them all at once? What is included in a web hosting package? What happens when I run out of space? How can I manage my domain? Can I use a single certificate for multiple domains? What is cPanel/WHM? Where is my data (e-mail, calendars, contacts, documents) stored? What is a dedicated server? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How long does radio hosting activation take? Can I use R1Soft backup on virtual/dedicated servers? Why do I need web hosting? Which hosting package is right for me? If I order web hosting today, how much time will it take for it to be ready to use? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Can I exchange a web hosting package I already purchased for another one? Can I try out MyDataKnox radio hosting? Why should I use CloudLinux OS and in which situations? How many hours of work are included in the premium support service? Can I lease an additional amount of listeners? What is an SSL certificate used for? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? How do I manage my VPS? How can I renew my domain? Mandatory identity verification for .hr and .com.hr domains How much does a domain transfer cost? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? How can I migrate my web hosting content to VPS? Which radio hosting statistics will be displayed? Which services is the DNS hosting service included in? Which operating systems are available with VPS? What is JetBackup for cPanel? Do you have control over DNS in the Hosted Exchange service? Who is the owner of server and who maintains it? How is a DNS hosting service used; where are DNS scripts edited? Registering a .ru domain Does the server include full root/administrator access? What is a dedicated server used for? How can I check how many users I have on a cPanel server? Do suspended cPanel accounts count in the total number of users? Can I host game servers on my VPS? What are the advantages of WHM? Types of SSL certificates

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?