MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I exchange a web hosting package I already purchased for another one? What types of issues does CloudLinux resolve? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? How long does it take to prepare my dedicated server from the moment I place an order? What is WHM / reseller hosting management? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? How can I manage my domain? What’s the difference between a domain and hosting? What is Hosted Exchange? How can I configure DNS for my server? Can I host game servers on my VPS? What are my obligations regarding domain maintenance? Which operating systems are available with VPS? Can I use a single certificate for multiple domains? What is an SSL certificate used for? Where is my data (e-mail, calendars, contacts, documents) stored? I’m not sure which reseller plan I should get, can I change it at some point? Who is the Veeam Cloud Connect Backup service for? Which operating systems are available for the dedicated servers? What is a user account on a cPanel server? How can I configure DNS for my VPS? How quickly are changes in DNS propagated? Is a backup created for dedicated servers? How long does radio hosting activation take? Do I need an SSL certificate? How many hours of work are included in the premium support service? What is a domain transfer? Do suspended cPanel accounts count in the total number of users? What kind of web hosting support does MyDataKnox offer? How long does a domain transfer last? Can I use multiple IP addresses on a single server? Which virtualization platforms can Veeam use to perform backup? If I order web hosting today, how much time will it take for it to be ready to use? What do I get with WHM? Which level of DNS script control does DNS hosting provide? What happens when I run out of space? What are the requirements for a domain transfer? Why do I need a domain? Can I host game servers on my dedicated server? What is cPanel/WHM? What is included in the Hosted Exchange service? If I order a new VPS today, how much time will it take for it to be ready for use? What is MySQL Governor and what is it used for? Can I use R1Soft backup on virtual/dedicated servers? What is included in a MyDataKnox DNS hosting service? Registering a .hr domain What is the network speed on dedicated servers? What is JetBackup for cPanel? What is web hosting? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?