MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

If I order a new VPS today, how much time will it take for it to be ready for use? My first domain is free (how, where, what do I need to do…) Can I host pornographic content on my VPS? What is CageFS and what is it used for? What is WHM / reseller hosting management? Can I use a single certificate for multiple domains? What is DNS? How can I order the Veeam Cloud Connect Backup service? Who can use and manage a dedicated server? Which radio hosting statistics will be displayed? How many servers can I link to the R1Soft backup service? What are the advantages of WHM? What are the prerequisites for using the Veeam Cloud Connect Backup service? Who is reseller hosting intended for? Where is my data (e-mail, calendars, contacts, documents) stored? How quickly are changes in DNS propagated? What is LVE and what is it used for? How can I configure DNS for my server? Do I need an SSL certificate? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? Can I exchange a web hosting package I already purchased for another one? How can I transfer a domain to MyDataKnox? What is MyDataKnox premium support? Is my domain name available? / How do I choose a domain name? Which characters can I use in my domain name? What are the benefits of using the Veeam Cloud Connect Backup service? How do I manage my dedicated server? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? What is a domain transfer? What is Hosted Exchange? Which operating systems are available for the dedicated servers? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Do I need web hosting or reseller hosting? How can I renew my domain? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Can I host game servers on my dedicated server? What is R1Soft backup? Which nameservers can I use for MyDataKnox DNS service? How much does 1 hour of premium support cost if I don’t have a subscription? What is CloudLinux? What is bare-metal restore? What is a domain name and extension? What are some important features of JetBackup? Is a backup created for dedicated servers? What is included in a MyDataKnox DNS hosting service? Why do I need web hosting? What are some important features of CloudLinux? How are cPanel licenses selected and paid for? How will the visitors on my website know that it’s protected? Does the premium support service include assistance with my applications?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?