PHP Selector enables your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. The administrator manages PHP versions available to the users, as well as all available PHP extensions, and each user selects a PHP version using the interface and activates/deactivates extensions as necessary.
Our R1Soft backup solutions offers some crucial options: BACKUP COPY Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre. QUICK DISASTER RECOVERY Recover the complete server data without a second thought! Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened. HIGH-LEVEL PERFORMANCE Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers. FAST INCREMENTAL BACKUP Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process. HIGH-LEVEL SECURITY All data is stored and recovered under strong encryption.
Starting in 2025, a condition for successful registration of .hr and .com.hr domains is verification of the domain owner’s data, which means that the user is required to provide evidence that the owner’s data entered when ordering the domain is correct. You can read details about the verification process below.
Why do I have to prove that my information is correct?
According to the Cybersecurity Act , published on February 7, 2024, the Registry and registrars of .hr domains are obliged to determine the exact identity of domain users during registration based on secure and credible systems and data sources, i.e. to verify users.
How is verification done?
The verification process in MyDataKnox is performed after payment of the offer upon completion of the domain order.
After paying for the offer, the MyDataKnox system starts a verification process consisting of three steps:
You will receive an email to your email address with a link to verify your ordered .hr and .com.hr domains.
When opening the link, you are allowed to select the document you want to attach as proof of identity.
After you attach the document, a PDF statement will be generated with an overview of your information as the domain owner and the document attached in the previous step.
By clicking the confirm button, your verification is saved in the MyDataKnox system.
MyDataKnox support confirms or rejects the verification.
If the verification is confirmed, your domain is registered and the verification process is complete. In case of verification rejection, you will receive an email stating the reason for the rejection and a new link to repeat the verification process.
What documents can I use for verification?
The attached document must be one of the following:
PERSONS
ID card (both sides)
passport
certificate of residence issued by the competent authority (digitally signed or stamped)
driver’s license
a statement by a natural person digitally signed with a verified digital signature (with the stated purpose and data: name, surname, personal identification number)
LEGAL ENTITIES
ID card of the person authorized to represent the legal entity
passport of the person authorized to represent the legal entity
certificate of residence issued by a competent authority (digitally signed or stamped) of the person authorized to represent the legal entity
driver’s license of the person authorized to represent the legal entity
statement of the person authorized to represent the legal entity digitally signed with a verified digital signature (with the stated purpose and data: name, surname, OIB/VAT)
document or statement with the signature and seal of the legal entity (for the stated purpose, it is necessary to provide information about the legal entity: name, OIB/VAT)
Frequently asked questions
What if I don’t verify my identity? In case of unsuccessful verification, MyDataKnox will refund the amount paid for the domain, and the domain will not be registered.
I clicked on the verification link, but I got the message “Your verification token has expired” If you see a token expiration message, it means that more than 72 hours have passed since the verification email was sent and you need to request a new verification. Simply click on the “Request New Verification” button and the process will start over
I attached a document, but I received the message “Invalid file format. Allowed formats are: …” If you see this message, it means that the attached document is in a format that we do not accept. Simply return to the verification form and attach the document in an allowed format. Allowed formats are listed in the document submission form, and certainly include JPEG and PNG formats.
What information do I need to confirm during the verification process? The information that is confirmed by your acceptance of the information on the generated PDF statement is: Name and surname, address, e-mail address, OIB (Croatian Tax Identification Number), and phone number. All of the above information is required for the successful registration of .hr and .com.hr domains.
A domain transfer is actually a change of registry. It’s important to note that the transfer pertains only to the domain, not the hosting content. In other words, your domain can be registered with one provider, and the hosting (content) with another.
LVE is a kernel-level technology developed by the CloudLinux team which operates in a way similar to container virtualization. The LVE Manager enables you to maintain precise control over your server’s resources, including CPU, IO, inodes, the number of processes and connections that each individual cPanel account can use. Thanks to CloudLinux, you can ensure for your customers the resources they leased without depriving other users from their resources. LVE enables many crucial settings:
CPU limitation Limits CPU usage for each individual user. When a user reaches the set CPU limits, their processes are decelerated in order to prevent the misuse of server resources. Processor limitations are crucial in preventing individual users from slowing down or even blocking the entire server and making it unresponsive.
Memory limitation Limits memory usage per user. Memory limitations are important in preventing the overuse of server memory which can lead to server congestion. Memory limitations are also fundamental in protecting the server from destroying important caches that can help increase the speed and reduce the load of the server.
I/O limits Offers the limitation of data throughput per user. The bandwidth is measured in kB/s, and, upon reaching the limit, the processes are reduced. Since IO is one of the weakest shared hosting resources, setting a ceiling for user usage is vital because it enables stable work for all users, instead of several users with extremely complex sites congesting the disks.
Process number limitation Limits the number of simultaneous processes within the LVE for each user. After the limit has been reached, no new processes can be created until one of the existing processes is complete. This effectively prevents fork bombs and similar DOS attacks.
Entry process limitation Limits the number of entry processes within the LVE for each user. A single entry process actually represents a single website visitor. This limitation is important in order to prevent a single website from taking up all Apache resources and making the server unresponsive due to overload.
MySQL limits MySQL Governor enables you to set a resource limitation per user. You can set a limitation for CPU and IO reading and writing, thus preventing individual users from taking up the majority of MySQL server resources. Nowadays, MySQL data launches most web applications and it’s important to monitor those applications.
Inode limits Inode is a type of data structure that describes file system objects – files and directories. Only a limited number of inodes is in each file system, and, after those are used, no new files can be created. Limitations are enforced through file system quotas per user.
You can, by using third-party tools, such as Code Two or IMAP Sync, i.e. manually migrating your user mailbox. You can always contact our support team if you need assistance.
An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.
The Veeam Cloud Connect Backup service is intended for existing users of Veeam backup and replication that require an off-site storage space for their backup copies.
MyDataKnox doesn’t access your VPS data and therefore doesn’t create backup copies. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.
The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.
To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:
In order to perform a successful domain transfer, you have to meet the following requirements:
You have be the owner of the domain or have access to the e-mail address indicated in the server as the e-mail of the administrator
You need to unlock the domain for transfer with your current registrar and get an EPP code, which is required for most extensions (not for Croatian domains)
The transfer must be initiated no later than 10 days prior to the expiration of the domain, so that it doesn’t expire during transfer
The transfer must be performed at least 60 days after the domain has been registered or previously transferred.
If you want to use our services, such as VPS hosting, you need a DNS server in order to connect your domain to the leased server. Considering that spending time and money on buying a DNS server or creating your own DNS solution is not cost-effective, MyDataKnox offers you a read-made solution completely free of charge, which takes care of the cost problem.
A domain transfer costs as much as the renewal of that domain. When a domain is being transferred, it is also automatically renewed for another year, starting from the date of expiration of its current lease period. You can find the pricing of domain transfers here.
Redirecting an existing domain to MyDataKnox servers is performed by changing nameserver scripts. The changes are executed in the system of the registry where the domain is registered. If you decide to redirect your domain registered elsewhere to your MyDataKnox hosting account, you need to change the nameservers of the domain to: NS1.MYDATAKNOX.COM (185.15.29.210) NS2.MYDATAKNOX.COM (185.15.29.211)
Web hosting is a service of placing website on servers that are globally accessible online. In order for your website to display online, its scripts, images and other content must be located on a server which executes your site’s code and serves its content to its visitors.
MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support to the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
In the world of business, having a domain has become just as common as having a telephone number. If there is no domain name displayed on your company’s advertising and business cards, the clients that prefer to browse products and services online, which is widely spread nowadays, might skip your content if they are unable to easily find that information. Nowadays, a registered domain and a high-quality website is a business priority, since it’s a very cheap way to present a company name and information to the general public in a way that is simple and quick. Individuals also want to have their own domain for private or family websites and various activities, but often just to be able to create a private e-mail address on their own domain. If you’re an author, artist, activist, volunteer, or if you perform another kind of activity under your name, registering a domain that carries your full name will create a unique address that you can use for promotion. A good domain name and a related e-mail address inspire confidence in users, so it’s quite obvious that an imaginary company “My Company Ltd.” would use a domain such as mycompany.com for their websites and an e-mail such as info@mycompany.com for communicating with their clients.
Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.
All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.
The price of cPanel licenses is set according to the number of users on a particular cPanel server. The licenses are available for VPS and dedicated servers that are now named Cloud and Metal, the difference being that for the dedicated server package, i.e. the Metal package, the minimum amount of users per package is 100, whereas the Cloud package for VPS servers offers two cheaper licenses: a Cloud Admin license which can host up to 5 users per cPanel server, and a Cloud Pro license which can host up to 30 users per cPanel server. Packages for up to 100 users are the same for VPS and dedicated servers.
The duration of a domain transfer can be divided into two groups:
.hr i com.hr domains The transfer of these domain extensions is the quickest. Prior to the transfer, the current registrar of the domain must unlock it for transfer, and an order for transfer must be placed with MyDataKnox. After the payment is complete, you’ll receive an e-mail containing a link for transfer confirmation. As soon as you click on the link in the e-mail and confirm the transfer, it should be executed in a matter of minutes.
.com, .net, .org, .biz, .info and other extensions The transfer of these domains takes 5 to 7 days. Prior to the transfer, the current registrar of the domain must unlock it for transfer and request an EPP authorization code which enables the transfer. After you’ve received the EPP code, you can place a domain transfer order with MyDataKnox. After the payment is complete, you’ll receive an e-mail containing a link for transfer confirmation. As soon as you click on the link in the e-mail, the process of transferring the domain from your previous registrar to MyDataKnox will start. It usually takes up to 7 days for the transfer to be completed. If you want to transfer your domain to MyDataKnox, you can start the process here
WHO IS ELIGIBLE FOR REGISTRATION OF A .COM.HR DOMAIN .com.hr are paid domains, available for registration to all legal and natural persons in the Republic of Croatia. The number of .com.hr domains that you can register is unlimited, and you can perform the registration here
NAME REQUIREMENTS FOR .COM.HR DOMAINS There are no requirements in terms of domain names (apart from technical requirements regulated by Carnet’s Ordinance). Considering the fact that there are no special requirements in terms of a domain name, the users must adhere to the Ordinance insofar as to refrain from registering domains that would violate intellectual property rights (trademarks and brand names). Those types of domains must not be sold nor provided to third parties. Should it become established that a domain is being exclusively or mostly used by a person not registered as its user, the domain will be deleted.
You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.
A dedicated server offers you top-notch performance for the purpose of hosting websites with heavy traffic, web applications, various business applications, such as CRM, ERP systems and many more. In simple terms, you can use a dedicated server for all situations in which you require high-level performance, security and complete control of the server.
Bare-metal restore is a quicker recovery process where all data is recovered, instead of recovering file after individual file. This function enables you to recover the integral backup copy of the server. Thanks to this kind of data recovery, it’ll be easy to restore the complete copy of the server, including:
CageFS is a virtualized file system which isolates every user and makes them invisible to each other within the system. CageFS prevents a great number of attacks, including most attacks performed through privilege escalation.
As a reseller, you’re providing support to your own customers; you’re completely in control of the communication with your hosting users – after all, you’re the owner of your business! You’ll be able to create your own website, set up hosting packages and pricing, install scripts and modify certain aspects of user websites. Naturally, MyDataKnox support is available 24 hours a days for its reseller customers. You can contact us at any time regarding high-level technical or server issues. MyDataKnox is responsible for uninterrupted functioning and stability of the reseller hosting service, and we’ll always be glad to help you with questions related to the functioning of the server.
Generally speaking, content migration is your responsibility, however, our support team will execute the migration for you if it involves transferring content from one cPanel to another, or from one CentOS Web Panel to another. You are free to contact our support team regarding anything else and if your need specific answers.
MyDataKnox provides support with server configuration and maintenance; however, the applications you install on the server are not included in our support area. You can contact our support team via telephone or by sending an inquiry using your MyDataKnox user control panel. Our technical staff will act in case of hardware issues, and they can also assist you with VPS configuration to a certain degree. However, our support team can’t help you with your software configuration on VPS, such as with ERP, CRM applications and other business applications that are unrelated with the service itself.
In order for your domain to display content, the content (web pages, images, etc.) must be located on a server which executed your website’s code and serves its contents. MyDataKnox web hosting service gives you access to that kind of server.
Depending on the selected operating system, you can manage VPS setting using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, selecting an IP address, server name etc. through the MyDataKnox user site.
Incremental backup enables you to accelerate the process of creating backup copies, after an initial complete server backup has been performed, by sending only modified and new data to the backup repository. A smaller amount of backup data makes for a significantly quicker backup process.
Every reseller hosting package enables you to add your own branding elements (logo, contact information, your own nameserver domains). In fact, your users never even need to know that you’re a MyDataKnox user. You can contact our customer support for any help with branding you might need. We’ll be glad to help.
The MyDataKnox R1Soft backup service enables you to create a backup copy of up to two servers. You’ll select the number of servers that you wish to link to the service (number of agents) upon placing your order.
There are three types of SSL certificates, differing in the level of protection they provide and the way they are displayed in the browser.
DV (domain validation) – SSL certificate that protects the domain and its owner. It’s displayed in the form of a padlock + https://name.domain
OV (organization validation) – SSL certificate that verifies and protects company data. It’s displayed in the form of a padlock + https://name.domain
EV (extended validation) – SSL certificate that provides maximum protection. It’s displayed in the browser as a long green bar containing the company name.
Quite easily. If you hold an SSL certificate, your website address will begin with “https://” and have a padlock icon, and a “Secure” mark will appear in the browser, as shown in the image below.
Secure I https:\\mydataknox.hr
When a browser displays the website as secure, the user is confident that your website is credible.
A MyDataKnox hosting service provides simple DNS script management for your domain if you’re also a user of our services of VPS, dedicated servers, cloud or you’re leasing a domain with us. The service itself enables you to easily manage DNS scripts without having to arrange your own DNS server infrastructure. The service also comes with access to a control panel for adding and modifying scripts, free backup of all DNS zones and our useful customer support 24/7.
MyDataKnox offers Windows and Linux dedicated servers with different operating systems to choose from. We offer many Linux distributions, such as CentOS, Debian, Fedora and Ubuntu, and in terms of Windows servers, we offer Windows Server 2016 Standard.
CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:
The server is loaded and losing resources LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use.
Server breaches and malicious scripts CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation.
The user requires different PHP versions PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website.
MySQL server is overloaded MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry.
Symbolic link attacks SecureLinks prevents all known symlink attacks at the kernel level.
Most domain extensions contain up to 60 characters, but keep in mind that a domain name should not be that long. The point is for the domain to describe you or your activity in as few characters as possible.
From the perspective of the end user, the main difference between web hosting and a VPS/dedicated server is the fact that a web hosting service is designed and optimised solely for the purpose of serving websites within a leased hosting package and comes with certain limitations regarding options such as installing your own applications, whereas a VPS server, as well as a dedicated server, is configurable and can be used for a variety of things, such as installing your own business solutions (CRM and ERP systems, cash register systems, etc.).
The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.
You can use all the letters of the alphabet, numbers and hyphens. Even though it’s possible for domain names to contain special characters, such as letters used in languages other than English (e.g. š, đ, ž, ć, č), this should be avoided.
Depending on the selected operating system, you can manage server settings using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, naming the server, etc. through the MyDataKnox user site.
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