MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What is an SSL certificate used for? Is my domain name available? / How do I choose a domain name? What is a VPS server? Which operating system is used for the reseller hosting service? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How is a DNS hosting service used; where are DNS scripts edited? What happens when I run out of space? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? Can I change the root/administrator password on my server? Can I lease an additional amount of listeners? How can I upgrade a cPanel license? What is included in the Centova Cast administration web panel? How are cPanel licenses selected and paid for? How do I manage my VPS? What happens if the number of cPanel users exceeds the number limited by the license? Can I use a single certificate for multiple domains? How can I configure DNS for my server? Types of SSL certificates How can I manage my domain? Registering a .ru domain What is a dedicated server used for? What are the advantages of cPanel? Who can use and manage VPS? Who can use and manage a dedicated server? What is the network speed on dedicated servers? If I order a new VPS today, how much time will it take for it to be ready for use? My first domain is free (how, where, what do I need to do…) Do you have control over DNS in the Hosted Exchange service? What are the benefits of using the Veeam Cloud Connect Backup service? What is a dedicated server? What is included in a dedicated server service? Is a backup created for dedicated servers? Does radio hosting cover streaming copyright? How many tracks can I transfer to the radio hosting (AutoDJ)? How is the Hosted Exchange service paid for? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What is bare-metal restore? Do I need my own domain for Hosted Exchange e-mail? What is included in the premium support service? What is the maximum size of an e-mail message that I can send and receive? What is included in a web hosting package? Can I host pornographic content on my VPS? 128 kbps bitrate – is that enough for radio streaming? How will the visitors on my website know that it’s protected? How do I manage my dedicated server? Can I host game servers on my VPS? Can I use R1Soft backup on virtual/dedicated servers? What is a domain name and extension? Which operating systems are available for the dedicated servers? Which characters can I use in my domain name?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?