MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What kind of software can I install on my server? How can I order the Veeam Cloud Connect Backup service? What are the prerequisites for using the Veeam Cloud Connect Backup service? How does my own customer support work if I’m using reseller hosting? What happens when I run out of space? What is a domain transfer? What is a nameserver and what is it for? How does R1Soft backup work? Does radio hosting cover streaming copyright? Do suspended cPanel accounts count in the total number of users? Can I use a single certificate for multiple domains? Who is the Veeam Cloud Connect Backup service for? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What is included in the Hosted Exchange service? What’s the difference between a domain and hosting? Who is the owner of server and who maintains it? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Who can use and manage VPS? Why do I need web hosting? How can I upgrade a cPanel license? What are the advantages of the MyDataKnox R1Soft backup? Redirecting an existing domain to MyDataKnox hosting What is bare-metal restore? What’s the difference between a domain and hosting? How is a DNS hosting service used; where are DNS scripts edited? Is the bandwidth on my VPS really unlimited? Are there limitations regarding the number of e-mail messages I can send? What is EPP Code? Which services is the DNS hosting service included in? How long does radio hosting activation take? What is a dedicated server used for? What is included in a dedicated server service? What is DNS? What are the requirements for a domain transfer? What are the benefits of using the Veeam Cloud Connect Backup service? How many hours of work are included in the premium support service? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? What is the network speed on dedicated servers? What does JetBackup offer in comparison to standard cPanel backup? Can I try out MyDataKnox radio hosting? What is a dedicated server? What kind of support do your provide regarding the VPS service? How many servers can I link to the R1Soft backup service? What are some important features of JetBackup? Registering a .hr domain What is Hosted Exchange? What if I use up all the hours included in the premium support service? My first domain is free (how, where, what do I need to do…) What is domain propagation? How can I migrate my web hosting content to VPS?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?