MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What are the prerequisites for using the Veeam Cloud Connect Backup service? What is a dedicated server? What is included in a web hosting package? Who is the owner of server and who maintains it? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What is SSL and how does it work? What are the advantages of WHM? Is my domain name available? / How do I choose a domain name? What happens when I run out of space? How long does a domain transfer last? How can I transfer a domain to MyDataKnox? Which radio hosting statistics will be displayed? Can I change the administrator (root) password and how? How do I manage my dedicated server? How many tracks can I transfer to the radio hosting (AutoDJ)? What is web hosting? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? What does JetBackup offer in comparison to standard cPanel backup? What is CloudLinux? Can I use multiple IP addresses on a single VPS? How can I migrate my web hosting content to VPS? What is reseller web hosting? How long does it take to prepare my dedicated server from the moment I place an order? Can I exchange a web hosting package I already purchased for another one? Can I host game servers on my dedicated server? Do I need an SSL certificate? Which payment models are supported? What is a dedicated server used for? Does cPanel come with VPS? Which panels do you support? Are there limitations regarding the number of e-mail messages I can send? What are the benefits of MyDataKnox VPS hosting? Is cPanel included in the dedicated server service? What is EPP Code? What is R1Soft backup? How much does a domain transfer cost? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? Do I need a VPS server? Why do I need a domain? What is included in a MyDataKnox DNS hosting service? Who can use and manage a dedicated server? How can I manage my domain? How is radio hosting paid for – on a monthly/yearly basis? Which virtualization platforms can Veeam use to perform backup? Does the premium support service include assistance with my applications? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Which operating systems are available with VPS? What is the network speed on dedicated servers? Types of SSL certificates Does MyDataKnox create a backup of my VPS data? I have several domains; how can I transfer them all at once?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?