MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Can I change the administrator (root) password and how? Is a backup created for dedicated servers? Which characters can I use in my domain name? What is included in a web hosting package? What is MySQL Governor and what is it used for? What is JetBackup for cPanel? What is WHM / reseller hosting management? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? How does my own customer support work if I’m using reseller hosting? 128 kbps bitrate – is that enough for radio streaming? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? How can I sell hosting under my own brand? Why should I use CloudLinux OS and in which situations? Is the bandwidth on my VPS really unlimited? How can I transfer a domain to MyDataKnox? Does the premium support service include the configuration of a cPanel VPS/dedicated server? Can I use multiple IP addresses on a single server? I’m not sure which reseller plan I should get, can I change it at some point? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What are the prerequisites for using the Veeam Cloud Connect Backup service? Can I use multiple IP addresses on a single VPS? Can I host pornographic content on my VPS? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? What is a nameserver and what is it for? If I order a new VPS today, how much time will it take for it to be ready for use? Can I expand disk space on my existing VPS? What is the network speed on dedicated servers? Are there limitations regarding the number of e-mail messages I can send? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? Which domain names are available? Can I use a single certificate for multiple domains? What do I get with WHM? What is a domain transfer? What is a dedicated server used for? How can I check how many users I have on a cPanel server? If I order web hosting today, how much time will it take for it to be ready to use? What is included in a dedicated server service? What is an SSL certificate used for? How can I manage my domain? My first domain is free (how, where, what do I need to do…) What happens if the number of cPanel users exceeds the number limited by the license? What is MyDataKnox premium support? What is R1Soft backup? How does licensing for the Veeam Cloud Connect Backup service work; how is the price set? How will the visitors on my website know that it’s protected? Can I host game servers on my VPS? Why do I need DNS hosting? How many hours of work are included in the premium support service? What is CloudLinux? What is a VPS server?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?