If you’re ordering or already have a hosting account with MyDataKnox and you already have a registered free .hr domain that you want to use, follow the steps described below:
Enter the name of the .hr domain that you wish to redirect to MyDataKnox.
Choose your role related to the domain (owner, technician or administrator) and click “Send”. Afterwards, you’ll receive an e-mail providing you with authorized access to the domain administration website.
Click on the link indicated in the e-mail and under “DNS scripts” enter the following MyDataKnox nameservers: NS1.MYDATAKNOX.COM NS2.MYDATAKNOX.COM
A dedicated server is a physical server that uses hardware resources that are accessible only to you, and you have full control over the server. Dedicated servers offer you a strong, reliable hardware, located at our cutting-edge data centre, which is cost-saving since there are no expenses regarding the procurement of a server, placing it in a data centre and maintaining it.
Standard web hosting packages are perfect for less-demanding users in need of hosting for their personal sites, blogs, simple business sites and other similar websites with a low number of visitors. Advanced hosting packages are intended for more demanding users which require additional resources and steady functioning of advanced web applications, such as web shops, CRM systems and websites with a large number of visitors. Regardless of the package you choose, all our web hosting packages include, among many other benefits, an unlimited number of domains, unlimited e-mail addresses, a completely free SSL certificate for each of the websites within a hosting package, a simple installation of WordPress and other popular platforms and content, as well as professional support 24/7 all year round.
You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.
SSL certificates are usually selected on the basis of the type of website and your visitors. If credit/debit card numbers and other valuable information is entered anywhere on your website, we recommend the EV certificate, which provides maximum protection and security. The DV certificate is usually acceptable for any other requirements.
Most domain extensions contain up to 60 characters, but keep in mind that a domain name should not be that long. The point is for the domain to describe you or your activity in as few characters as possible.
Redirecting an existing domain to MyDataKnox servers is performed by changing nameserver scripts. The changes are executed in the system of the registry where the domain is registered. If you decide to redirect your domain registered elsewhere to your MyDataKnox hosting account, you need to change the nameservers of the domain to: NS1.MYDATAKNOX.COM (185.15.29.210) NS2.MYDATAKNOX.COM (185.15.29.211)
Incremental backup enables you to accelerate the process of creating backup copies, after an initial complete server backup has been performed, by sending only modified and new data to the backup repository. A smaller amount of backup data makes for a significantly quicker backup process.
MyDataKnox doesn’t pose any limitations regarding the type of software you use on your server, as long as the software in question complies with our Terms of Service.
Web hosting is a service of placing website on servers that are globally accessible online. In order for your website to display online, its scripts, images and other content must be located on a server which executes your site’s code and serves its content to its visitors.
Before your domain expires, if it’s active, you’ll receive an automatic offer to renew it 30 days before it expires. You’ll also receive several reminders for domain renewal payment.
The domain name precedes the extension and it’s the part of the domain that makes a website unique, and, by analogy, a company, an individual, a project, etc. A simple example would be “mydataknox” as our domain name. Domain extensions are related to countries, business operations, activities, etc. Am example of a country-related extension would be “.hr”, which signifies that the domain is related to Croatia. Some examples of business extensions are “.biz”, “.org” and “.com”. Apart from the previously mentioned extensions, there are many others that cover a wide variety of areas, from professions and services to hobbies. Some examples of such topical extensions are, among others, “.apartments”, “.fitness”, “.pizza”, and “.news”.
LVE is a kernel-level technology developed by the CloudLinux team which operates in a way similar to container virtualization. The LVE Manager enables you to maintain precise control over your server’s resources, including CPU, IO, inodes, the number of processes and connections that each individual cPanel account can use. Thanks to CloudLinux, you can ensure for your customers the resources they leased without depriving other users from their resources. LVE enables many crucial settings:
CPU limitation Limits CPU usage for each individual user. When a user reaches the set CPU limits, their processes are decelerated in order to prevent the misuse of server resources. Processor limitations are crucial in preventing individual users from slowing down or even blocking the entire server and making it unresponsive.
Memory limitation Limits memory usage per user. Memory limitations are important in preventing the overuse of server memory which can lead to server congestion. Memory limitations are also fundamental in protecting the server from destroying important caches that can help increase the speed and reduce the load of the server.
I/O limits Offers the limitation of data throughput per user. The bandwidth is measured in kB/s, and, upon reaching the limit, the processes are reduced. Since IO is one of the weakest shared hosting resources, setting a ceiling for user usage is vital because it enables stable work for all users, instead of several users with extremely complex sites congesting the disks.
Process number limitation Limits the number of simultaneous processes within the LVE for each user. After the limit has been reached, no new processes can be created until one of the existing processes is complete. This effectively prevents fork bombs and similar DOS attacks.
Entry process limitation Limits the number of entry processes within the LVE for each user. A single entry process actually represents a single website visitor. This limitation is important in order to prevent a single website from taking up all Apache resources and making the server unresponsive due to overload.
MySQL limits MySQL Governor enables you to set a resource limitation per user. You can set a limitation for CPU and IO reading and writing, thus preventing individual users from taking up the majority of MySQL server resources. Nowadays, MySQL data launches most web applications and it’s important to monitor those applications.
Inode limits Inode is a type of data structure that describes file system objects – files and directories. Only a limited number of inodes is in each file system, and, after those are used, no new files can be created. Limitations are enforced through file system quotas per user.
VPS servers are delivered without add-ons, but you can lease cPanel and other licenses from us. MyDataKnox support team will help you prepare the server and install cPanel or a free CentOS Web panel.
Reseller web hosting enables you to set up your own web hosting business under your own name. When you apply for a reseller hosting account, you lease a certain amount of SSD disk space and monthly traffic which you can then distribute among your users. You can choose your own account limitations, as well as the price you’ll set for your clients.
Starting in 2025, a condition for successful registration of .hr and .com.hr domains is verification of the domain owner’s data, which means that the user is required to provide evidence that the owner’s data entered when ordering the domain is correct. You can read details about the verification process below.
Why do I have to prove that my information is correct?
According to the Cybersecurity Act , published on February 7, 2024, the Registry and registrars of .hr domains are obliged to determine the exact identity of domain users during registration based on secure and credible systems and data sources, i.e. to verify users.
How is verification done?
The verification process in MyDataKnox is performed after payment of the offer upon completion of the domain order.
After paying for the offer, the MyDataKnox system starts a verification process consisting of three steps:
You will receive an email to your email address with a link to verify your ordered .hr and .com.hr domains.
When opening the link, you are allowed to select the document you want to attach as proof of identity.
After you attach the document, a PDF statement will be generated with an overview of your information as the domain owner and the document attached in the previous step.
By clicking the confirm button, your verification is saved in the MyDataKnox system.
MyDataKnox support confirms or rejects the verification.
If the verification is confirmed, your domain is registered and the verification process is complete. In case of verification rejection, you will receive an email stating the reason for the rejection and a new link to repeat the verification process.
What documents can I use for verification?
The attached document must be one of the following:
PERSONS
ID card (both sides)
passport
certificate of residence issued by the competent authority (digitally signed or stamped)
driver’s license
a statement by a natural person digitally signed with a verified digital signature (with the stated purpose and data: name, surname, personal identification number)
LEGAL ENTITIES
ID card of the person authorized to represent the legal entity
passport of the person authorized to represent the legal entity
certificate of residence issued by a competent authority (digitally signed or stamped) of the person authorized to represent the legal entity
driver’s license of the person authorized to represent the legal entity
statement of the person authorized to represent the legal entity digitally signed with a verified digital signature (with the stated purpose and data: name, surname, OIB/VAT)
document or statement with the signature and seal of the legal entity (for the stated purpose, it is necessary to provide information about the legal entity: name, OIB/VAT)
Frequently asked questions
What if I don’t verify my identity? In case of unsuccessful verification, MyDataKnox will refund the amount paid for the domain, and the domain will not be registered.
I clicked on the verification link, but I got the message “Your verification token has expired” If you see a token expiration message, it means that more than 72 hours have passed since the verification email was sent and you need to request a new verification. Simply click on the “Request New Verification” button and the process will start over
I attached a document, but I received the message “Invalid file format. Allowed formats are: …” If you see this message, it means that the attached document is in a format that we do not accept. Simply return to the verification form and attach the document in an allowed format. Allowed formats are listed in the document submission form, and certainly include JPEG and PNG formats.
What information do I need to confirm during the verification process? The information that is confirmed by your acceptance of the information on the generated PDF statement is: Name and surname, address, e-mail address, OIB (Croatian Tax Identification Number), and phone number. All of the above information is required for the successful registration of .hr and .com.hr domains.
If you’re paying using a credit/debit card or PayPal, the service will be ready momentarily upon payment. If you’re paying via bank transaction, it can take up to 48 hours, however, you send us the payment confirmation in order to speed up the activation process.
If you’re paying using a credit/debit card or PayPal, the service will be ready momentarily. If you’re paying through online banking, i.e. via bank transaction, we’ll launch the server as soon as the amount appears on our account, or as soon as you send us a payment confirmation. In order to accelerate the process of installation following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com
MyDataKnox doesn’t access your VPS data and therefore doesn’t create backup copies. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.
In order for your domain to display content, the content (web pages, images, etc.) must be located on a server which executed your website’s code and serves its contents. MyDataKnox web hosting service gives you access to that kind of server.
The MyDataKnox L-series dedicated servers are usually ready as soon as you make the payment upon receiving an offer, whereas the XL-series is installed on an individual basis by our technical staff and takes up to 48 hours from the date of payment.
In case of “outgrowing” the maximum number of users on a server, your license will need to be upgraded to the next larger package. If the license isn’t upgraded, your access to WHM will be suspended until you upgrade the license or reduce the number of users on that server.
Our R1Soft backup solutions offers some crucial options: BACKUP COPY Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre. QUICK DISASTER RECOVERY Recover the complete server data without a second thought! Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened. HIGH-LEVEL PERFORMANCE Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers. FAST INCREMENTAL BACKUP Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process. HIGH-LEVEL SECURITY All data is stored and recovered under strong encryption.
We’ll provide you with a free trial period of 48 hours. All you need to do is contact us and request a trial period or mention that you want to try out the service when you’re finishing your order.
In order to present you with a simple overview of the differences between JetBackup and cPanel backup, we’ve created a table displaying the crucial differences:
JetBackup
cPanel
Creation of a complete backup copy
a
Storage of a backup copy directly to a remote location
a
r
Individual recovery of backup copies for cPanel users
a
r
Recovery of individual files from backup copies
a
r
Downloading backup copy files to a computer
a
r
Scheduled cloning of a cPanel account to a different cPanel server
a
r
CloudLinux support – process of creating a backup copy using LVE
If I order web hosting today, how much time will it take for it to be ready to use? If you’re paying with a credit/debit card or using Paypal, your web hosting will be ready momentarily. If you’re paying through online banking, i.e. via bank transaction, we’ll initiate the creation of your web hosting account as soon as the amount appears on our account, or as soon as you send us a payment confirmation. In order to accelerate the process of creating your hosting service following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com.
In order to help you find your way around the names of the services and the differences between them, we’ve prepared a comprehensive description below. WEB HOSTING Web hosting, sometimes known as shared hosting, is the most common form of hosting on the market and meets the requirements of most users regarding website hosting. By leasing a web hosting account, you’ll get access to your own separate account on a server which hosts many other users as well, and all of you share its complete resources. Hosting websites using shared web hosting has a few crucial advantages in comparison to VPS or a dedicated server:
when you get an account, everything is ready for use
you can easily install web applications using the cPanel interface
you can easily open e-mail addresses
the server is prepared solely for a web hosting service and is especially optimised for premium performance
general simple management
affordably priced web hosting packages.
Web hosting also has a few drawbacks, such as:
no advanced system configuration (e.g. MySQL)
resource limitation (every account has a specific amount of resources – CPU/RAM)
more advanced users, such as web shops with a large number of visitors, soon outgrow the options provided by a shared environment.
DEDICATED SERVER Dedicated hosting, or a dedicated server, is the complete opposite of a web hosting service.
Instead of using server resources together with other users, in a dedicated server, you have total access to the system and you can configure and use the server any way you want. Sounds great, and it is, however, it costs considerably more than an annual subscription to a hosting account. This type of hosting is intended for specific users, those that require dedicated resources, such as:
users with complex web applications with a large number of visitors
companies that use the servers for business applications and databases
users that require specific settings or virtualization.
VPS SERVER
VPS servers are a type of service which falls somewhere between web hosting and dedicated servers. It’s a service which enables you to use dedicated resources (CPU, RAM, storage) and it’s intended for users that outgrow a web hosting environment, but still don’t require the power of an entire dedicated server. VPS offers you many of the same advantages as a dedicated server at only a fraction of the price of one. Therefore, VPS gives you full administrator access and you can configure the server any way you like, just like with a dedicated server.
In order to present the similarities and differences of the aforementioned MyDataKnox services in the form of a clear overview, we’ve prepared a small table of their basic features.
Web hosting
VPS server
Dedicated server
IP address
Shared with all accounts on a shared hosting server
Public IP address solely for your VPS
Public IP address solely for your dedicated server
MyDataKnox doesn’t offer support for specific issues related to applications such as programming, design and website development, unless otherwise agreed upon by the user and MyDataKnox. Even though the premium support service doesn’t include working with your applications, our technical staff will assist you with any issue as much as possible.
CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:
The server is loaded and losing resources LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use.
Server breaches and malicious scripts CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation.
The user requires different PHP versions PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website.
MySQL server is overloaded MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry.
Symbolic link attacks SecureLinks prevents all known symlink attacks at the kernel level.
A domain transfer starts with a domain transfer order on our website. Upon ordering a transfer, you’ll need an EPP authorization code for most extensions, which you can get from your existing registrar, and the domain must be unlocked for transfer. After you pay for the transfer, which is necessary since a domain is automatically prolonged for a year upon transfer, you’ll confirm the transfer by clicking on a link sent to you by e-mail. Afterwards, it’ll only take a couple of minutes up to a few days, depending on the registrar and the domain extension, until the transfer is complete.
You can use all the letters of the alphabet, numbers and hyphens. Even though it’s possible for domain names to contain special characters, such as letters used in languages other than English (e.g. š, đ, ž, ć, č), this should be avoided.
All your data is stored in the MyDataKnox cloud within our own data centre in Jastrebarsko, Croatia. This ensures a faster response and a support service that can react quickly.
MyDataKnox premium support is a service consisting of expanded technical support for virtual and dedicated servers and encompasses additional activities in relation to standard support.
Simply put, a domain is the address of your websites. Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.
There are a few factors that indicate that it’s time to get a VPS:
YOU’RE CONCERNED WITH SECURITY If you require additional security options, such as improved webpage stability, autonomous firewall management, privacy for online payments or similar needs, it’s time to consider VPS hosting.
THE NUMBER OF VISITORS OF YOUR WEBSITES IS RAPIDLY INCREASING When they’re still new, most websites require only the existing MyDataKnox web hosting packages. It often happens that the number of visitors of a website increases so much that the limited resources of a web hosting package become insufficient for interrupted site functioning. That’s definitely a time to transfer to VPS.
WEBSITES ARE NOTICEABLY SLOW It should be pointed out that the web hosting service is not intended for web applications that require more resources, such as increased RAM. As the amount of content and the number of users on your websites increase, the performance is bound to diminish, despite the option of buying more memory capacity and an additional CPU core, since there are still limitations in place for every user in order to ensure the stability of the service for all users on the shared hosting. Transferring to VPS solves all the aforementioned issues, since you’re using dedicated resources, and in case you need extra resources, you can easily upgrade your VPS with a greater number of CPU cores, more disk space or more RAM. MyDataKnox VPS servers are located at our Tier3-category data centre and driven by hardware based on next-generation Intel Xeon processors.
YOU HAVE A WEB SHOP If you run a web shop, especially if it’s visited by a large number of users, you should consider a VPS server. In case you’re wondering why, it’s simple – a VPS server provides you with a secure environment that you can manage yourself. Online payment in itself is something that requires privacy and full control over the service.
YOU NEED TO INSTALL YOUR OWN APPLICATIONS Web hosting is a great choice for website owners, but what happens when you need a server where you can install business applications such as ERP, or specialised databases? To initiate those kind of applications, you need a server with its own OS. Many companies need to install a professional software on a server which their employees can access via a remote desktop, but they don’t find the price of a dedicated server cost-effective. In that case, a VPS server is a great solution, since it enables the installation of the necessary applications on the server, including full control over the server and its resources.
YOUR BUDGET IS LIMITED Even though dedicated servers are ideal for businesses, the price is also an important factor. If you don’t require the full power of an entire server, a VPS server is the ideal choice, while also being considerably cheaper than a dedicated server.
YOU DEVELOP YOUR OWN SOFTWARE The users of VPS services are often developers who require a private work environment which can be accessed from any part of the world. VPS server development enables simple and smooth work according to your own rules, especially with our cloud backup service which safeguards your data on a daily basis.
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