Our R1Soft backup solutions offers some crucial options:
BACKUP COPY
Whereas conventional backup solutions secure data by storing it on the same server or an external disk, MyDataKnox R1Soft backup keeps your data secure by storing it on enterprise equipment in our data centre.
QUICK DISASTER RECOVERY
Recover the complete server data without a second thought!
Unlike with conventional solutions, MyDataKnox backup eliminates the need for disk partition and installing an operating system before recovering the data from the backup copy. All your files, databases and applications will be restored to the server in perfect shape, like nothing ever happened.
HIGH-LEVEL PERFORMANCE
Sector-based backup increases bandwidth and reduces the server load. The servers can be completely operational and the effect on the performance during backup creation is minimal. Backup copies can be made at any time of day without interrupting the server processes, even on loaded servers.
FAST INCREMENTAL BACKUP
Incremental backup can distinguish which disk sectors have been modified since the last backup and will backup only modified and new data. A smaller amount of backup data makes for a significantly quicker backup process.
HIGH-LEVEL SECURITY
All data is stored and recovered under strong encryption.

Veeam can perform the backup of virtual servers using VMware and Microsoft Hyper-V virtualization platforms.

MyDataKnox doesn’t access your server data and therefore doesn’t create backup copies of the server. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.

From the perspective of the end user, the main difference between web hosting and a VPS/dedicated server is the fact that a web hosting service is designed and optimised solely for the purpose of serving websites within a leased hosting package and comes with certain limitations regarding options such as installing your own applications, whereas a VPS server, as well as a dedicated server, is configurable and can be used for a variety of things, such as installing your own business solutions (CRM and ERP systems, cash register systems, etc.).

You require a programme which supports audio streaming. Some examples of those programmes are BUTT and RadioDJ, and both are free of charge. If you only intend to use the AutoDJ function, you don’t require that kind of software.

* The nameservers for MyDataKnox DNS service are not the same as the nameservers for web hosting packages.
If you want to point a domain to your MyDataKnox web hosting package, follow these instructions.

Nameservers of MyDataKnox DNS service for users are:

• mdns1.mydataknox.com
• mdns2.mydataknox.com

By directing the domain to the specified nameservers, you will be able to manage the DNS records for the same, if the domain is registered or transferred within the MyDataKnox system.

CloudLinux OS is the leading platform for multi-user hosting environments. Server stability and security is achieved by isolating each hosting user account and appointing host resources individually to each account. Using CloudLinux you create an environment that is more similar to a virtual host than a shared hosting account. Therefore, it’s important to implement and use the CloudLinux OS for every shared hosting, since it will prevent any user from affecting your server and its performance.

A domain transfer is actually a change of registry. It’s important to note that the transfer pertains only to the domain, not the hosting content. In other words, your domain can be registered with one provider, and the hosting (content) with another.

Simply put, a domain is the address of your websites.
Web hosting is a service of placing website on servers that are globally accessible online and which deliver your websites to their visitors.

All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.

WHM enables you quick, easy and automated management of your sever and to very easily create web hosting packages, and it provides your users access to a powerful cPanel control panel for the purpose of managing individual accounts within WHM. The cPanel server itself is divided into two parts:

• the WHM server control panel (root access to WHM)
  The server administrator has access and complete control over all WHM functions. They can access all WHM interface levels, including WHM resellers and the cPanel end user interface. There is only one administrator user on the server.
• cPanel control panel for the hosting end user
  cPanel is a control panel used for direct management of individual hosting accounts.
  The options available to the user depend on administrator settings, or reseller settings if the end user is their client.

You can track the number of active listeners live and at a certain point in time, as well as user geolocation

Before your domain expires, if it’s active, you’ll receive an automatic offer to renew it 30 days before it expires. You’ll also receive several reminders for domain renewal payment.

JetBackup is a leading security solution for cPanel which enables quick and efficient creation of incremental backup copies of cPanel user accounts. Settings such as automatic creation of back copies and data recovery are also included in its transparent interface. JetBackup enables you, the administrator, to create many filters which help you define the details related to all material system settings.

PHP Selector enables your users to select a specific PHP version that they require for their hosting account. PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. The administrator manages PHP versions available to the users, as well as all available PHP extensions, and each user selects a PHP version using the interface and activates/deactivates extensions as necessary.

The Centova Cast panel includes:

Centralised management
You can easily manage accounts using the control panel which offers you an overview of customer information, resource limitation and a number of other features.

Comprehensive statistics
Track your performance, listeners and use of resources by reviewing detailed streaming statistics

AutoDJ
Easily set your selected audio tracks and create your own radio programming schedule

Radio websites
Centova Cast offers you a unique homepage for each stream, as well as information on reproduction, a list of recent tracks, mapping live listeners…

And that’s just the beginning.

All our servers can be leased on a monthly, quarterly, semi-annual and annual basis.

The price of cPanel licenses is set according to the number of users on a particular cPanel server. The licenses are available for VPS and dedicated servers that are now named Cloud and Metal, the difference being that for the dedicated server package, i.e. the Metal package, the minimum amount of users per package is 100, whereas the Cloud package for VPS servers offers two cheaper licenses: a Cloud Admin license which can host up to 5 users per cPanel server, and a Cloud Pro license which can host up to 30 users per cPanel server. Packages for up to 100 users are the same for VPS and dedicated servers.

MyDataKnox doesn’t offer support for specific issues related to applications such as programming, design and website development, unless otherwise agreed upon by the user and MyDataKnox. Even though the premium support service doesn’t include working with your applications, our technical staff will assist you with any issue as much as possible.

Simply put, a domain is the address of your websites.
Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.

You can change the operating system of your VPS at any time through your MyDataKnox user website for server management. Bear in mind that you can install any operating system on a Windows VPS server, whereas there is no option of installing a Windows Server operating system on a Linux VPS server.

No. MyDataKnox expressly prohibits booting game servers on virtual and dedicated servers.

The MyDataKnox R1Soft backup service enables you to create a backup copy of up to two servers. You’ll select the number of servers that you wish to link to the service (number of agents) upon placing your order.

The only limitation to our DNS hosting service is that each zone can hold up to 30 records.

Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.

Some important features of JetBackup for cPanel are:

• Incremental data backup
  After creating the first backup copy which encompasses the entire cPanel account, every subsequent copy will solely include the differences in relation to the previous version, which accelerates the process of creating backup copies and enables the user to review the stores changes in detail.
• Storage of copies to multiple locations
  JetBackup enables several technical options for the purpose of creating backup copies, such as storing copies to a remote server using FTP ili SSH, storing them on Dropbox or Amazon S3.
• Recovery of individual files from backup copies
  In case you don’t need to recover the entire cPanel account, the transparent interface of JetBackup enables you to recover individual files, e-mail messages, databases, DNS scripts and a lot more with just a few clicks.
• Full CloudLinux support
  With the full support of JetBackup for CloudLinux, you can place the process of creating backup copies within the LVE, which makes the backup copy be created within individually assigned resources for each cPanel user. If you don’t have CloudLinux, you can still optimise the process of creating backup copies by using resync IO limitations and assign priority to services.

MyDataKnox provides you a complementary DNS hosting service with every server. You can access all DNS settings at your MyDataKnox user website.

You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.

MyDataKnox doesn’t access your VPS data and therefore doesn’t create backup copies. In order to securely backup your content, you need to use one of our cloud backup service or your own solution. MyDataKnox is not responsible for any data that might be lost due to your lack of a backup copy.

CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:

• The server is loaded and losing resources
  LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use.
• Server breaches and malicious scripts
  CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation.
• The user requires different PHP versions
  PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website.
• MySQL server is overloaded
  MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry.
• Symbolic link attacks
  SecureLinks prevents all known symlink attacks at the kernel level.

MyDataKnox offers Windows and Linux dedicated servers with different operating systems to choose from. We offer many Linux distributions, such as CentOS, Debian, Fedora and Ubuntu, and in terms of Windows servers, we offer Windows Server 2016 Standard.

In simple terms, we could describe a DNS as a domain address book. Just like you would use an address book to look up information related to a particular person or company by name, the same goes for domains, since they also have an “address”. When you type our address mydataknox.com in your browser, your computer uses DNS to retrieve the data about the IP addresses linked to our domain. Afterwards, your computer requests the IP address of our web server, which, finally, sends the web page to your browser.
To summarise, DNS connects symbolic domain names, such as the mydatakno.com domain, with the IP address of the server where the domain-related content is located.

You can receive and send e-mail messages of up to 50 MB in size.

The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.

A free .hr domain can be registered by all legal entities (companies associations, political parties and other Croatian-based organisations) and natural persons performing a registered business activity (tradesmen, medical doctors, attorneys, artists, etc.).
The process of registering a free .hr domain is very simple and performed through Carnet.
All you have to do is go to https://domene.hr/portal/register/info-free-hr, click “Register” and follow a few short steps.

If you’re paying using a credit/debit card or PayPal, the service will be ready momentarily.
If you’re paying through online banking, i.e. via bank transaction, we’ll launch the server as soon as the amount appears on our account, or as soon as you send us a payment confirmation.
In order to accelerate the process of installation following a bank transaction payment, please send us the payment confirmation to our e-mail address info@mydataknox.com

No. MyDataKnox expressly prohibits booting game servers on virtual and dedicated servers.

The work time of MyDataKnox support included in the Premium package is 3 hours per month, with 30 minutes as the billing unit.

If you’re ordering or already have a hosting account with MyDataKnox and you already have a registered free .hr domain that you want to use, follow the steps described below:

• Visit the Carnet website for domain administration at https://www.dns.hr/portal/mydomain/administration
• Enter the name of the .hr domain that you wish to redirect to MyDataKnox.
• Choose your role related to the domain (owner, technician or administrator) and click “Send”. Afterwards, you’ll receive an e-mail providing you with authorized access to the domain administration website.
• Click on the link indicated in the e-mail and under “DNS scripts” enter the following MyDataKnox nameservers:
  NS1.MYDATAKNOX.COM
  NS2.MYDATAKNOX.COM
• Save the data after making the modification.

Standard web hosting packages are perfect for less-demanding users in need of hosting for their personal sites, blogs, simple business sites and other similar websites with a low number of visitors.
Advanced hosting packages are intended for more demanding users which require additional resources and steady functioning of advanced web applications, such as web shops, CRM systems and websites with a large number of visitors.
Regardless of the package you choose, all our web hosting packages include, among many other benefits, an unlimited number of domains, unlimited e-mail addresses, a completely free SSL certificate for each of the websites within a hosting package, a simple installation of WordPress and other popular platforms and content, as well as professional support 24/7 all year round.

It’s possible that, during the propagation period (up to 24 hours), the old server content is still displayed to some of your website’s visitors. This is mostly due to the DNS cache of the visitor’s Internet provider, but sometimes the reason is that the pages that are stored in the Internet browser cache are those that are displayed, so your browser cache needs to be cleared.

There are no limitations regarding the lease of a .ru domain, however, if the registrant or administrator is an organisation or company located in Russia, they must enter their tax identification number (10 digits), the company registration number (9 digits) and the registrant’s name.
Private persons must enter their date of birth, passport number, the passport-issuing entity and the date of its issue.
You can enter all the above-mentioned information on our website upon ordering an .ru domain.

All are server are equipped with a 1 Gbps port

In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:

1. first, a complete copy of your server is made
2. the R1Soft client is constantly monitoring all changes on the disks within your server
3. each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).

We’ll provide you with a free trial period of 48 hours. All you need to do is contact us and request a trial period or mention that you want to try out the service when you’re finishing your order.

No. If you’re playing commercial music on your radio station, you need to obtain the authors’ consent. You can request more information from your local copyright collection society.

Of course! You can quickly and easily upgrade your reseller hosting package at any time. All you have to do is send an inquiry to our support team indicating the package you want. Afterwards, our support team will create an offer for the payment of the price difference between the existing and the new package. Your package will become active upon its payment.

The service is paid for on a monthly basis, and the amount depends solely on the number of e-mail accounts you create and the size of leased space.

Should the included time be exceeded, each additional activity which is not part of the regular, i.e. ordinary MyDataKnox support will be charged for at a price of HRK 200 per hour, or the equivalent amount in a foreign currency. This price doesn’t include VAT and the billing unit is 30 minutes.

Yes. In order to use the Hosted Exchange service, you need to have your own domain and access to DNS scripts, since it’s necessary to perform certain modifications on DNS scripts.