MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

How can I configure DNS for my VPS? What is CloudLinux? I have several domains; how can I transfer them all at once? Can I lease an additional amount of listeners? Do I need web hosting or reseller hosting? How is a DNS hosting service used; where are DNS scripts edited? I’m not sure which reseller plan I should get, can I change it at some point? How can I transfer a domain to MyDataKnox? What is DNS? Can the VPS configuration subsequently be changed? What is incremental backup? What is MySQL Governor and what is it used for? How is radio hosting paid for – on a monthly/yearly basis? Who is reseller hosting intended for? What is included in a web hosting package? What is included in the Centova Cast administration web panel? What are the advantages of cPanel? Who is the owner of server and who maintains it? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Where is my data (e-mail, calendars, contacts, documents) stored? What is LVE and what is it used for? What are the benefits of MyDataKnox VPS hosting? How long does radio hosting activation take? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? How much does 1 hour of premium support cost if I don’t have a subscription? Can I host game servers on my dedicated server? Is a backup created for dedicated servers? How long does it take to prepare my dedicated server from the moment I place an order? What does JetBackup offer in comparison to standard cPanel backup? 128 kbps bitrate – is that enough for radio streaming? What is a dedicated server? Is there a limitation to the number of characters a domain name can contain? Who can use and manage VPS? Do I need a VPS server? What is web hosting? What is a user account on a cPanel server? Can I use multiple IP addresses on a single VPS? What’s the difference between web hosting and a VPS/dedicated server? What is included in a dedicated server service? What are my obligations regarding domain maintenance? Can I change the operating system on VPS, and how? Who can use and manage a dedicated server? What is included in the Hosted Exchange service? How many servers can I link to the R1Soft backup service? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Does the premium support service include assistance with my applications? How many tracks can I transfer to the radio hosting (AutoDJ)? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Do I need my own domain for Hosted Exchange e-mail? What is a domain transfer?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?