MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Do you have control over DNS in the Hosted Exchange service? Do I need an SSL certificate? Why do I need web hosting? Does the server include full root/administrator access? Who can use and manage a dedicated server? What kind of software can I install on my server? What is a dedicated server? How will the visitors on my website know that it’s protected? Can I use R1Soft backup on virtual/dedicated servers? Does cPanel come with VPS? Which panels do you support? How is radio hosting paid for – on a monthly/yearly basis? What is a domain name and extension? Which operating system is used for the reseller hosting service? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? How can I check how many users I have on a cPanel server? Do suspended cPanel accounts count in the total number of users? What is Veeam Cloud Connect Backup? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? Types of SSL certificates Can I access the service using an Internet browser? Mandatory identity verification for .hr and .com.hr domains Can I lease an additional amount of listeners? If I order web hosting today, how much time will it take for it to be ready to use? Can I change the root/administrator password on my server? Does MyDataKnox create a backup of my VPS data? What is PHP Selector and what is it used for? Does the premium support service include assistance with my applications? What types of issues does CloudLinux resolve? Which players is MyDataKnox radio hosting compatible with? Why does the website from my old server still appear after I’ve made changes to the DNS? Which operating systems are available for the dedicated servers? How quickly are changes in DNS propagated? Registering a .ru domain What is LVE and what is it used for? Is there a limitation to the number of characters a domain name can contain? How is the Hosted Exchange service paid for? Can the VPS configuration subsequently be changed? Why do I need a domain? What are my obligations regarding domain maintenance? How many hours of work are included in the premium support service? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? Can I host game servers on my VPS? How can I order the Veeam Cloud Connect Backup service? What is the maximum size of an e-mail message that I can send and receive? Is my domain name available? / How do I choose a domain name? Why do I need web hosting? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Is there a refund guarantee with regard to reseller hosting? How long does a domain transfer last? What is included in a web hosting package?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?