MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What types of issues does CloudLinux resolve? Why do I need a domain? What are the advantages of the MyDataKnox R1Soft backup? What are my obligations regarding domain maintenance? Which operating system is used for the reseller hosting service? Redirecting an existing domain to MyDataKnox hosting Can I change the root/administrator password on my server? Where is my data (e-mail, calendars, contacts, documents) stored? How can I sell hosting under my own brand? What is included in a dedicated server service? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? How can I transfer a domain to MyDataKnox? What is the network speed on dedicated servers? Can I expand disk space on my existing VPS? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? How can I renew my domain? Registering a .com.hr domain What is Veeam Cloud Connect Backup? Can I get a DNS hosting service if I transfer my domains to MyDataKnox? Why should I use CloudLinux OS and in which situations? Does radio hosting cover streaming copyright? How is a DNS hosting service used; where are DNS scripts edited? Does the premium support service include assistance with my applications? What does JetBackup offer in comparison to standard cPanel backup? How can I manage my domain? What is LVE and what is it used for? How is the Hosted Exchange service paid for? What is the maximum size of an e-mail message that I can send and receive? What is a domain name and extension? What is R1Soft backup? What is a dedicated server? How can I configure DNS for my VPS? Why do I need web hosting? What is SSL and how does it work? Does the server include full root/administrator access? Which services is the DNS hosting service included in? Do I need web hosting or reseller hosting? What are the prerequisites for using the Veeam Cloud Connect Backup service? Registering a .hr domain What is CloudLinux? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Can I host game servers on my dedicated server? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Is there a limitation to the number of characters a domain name can contain? Are there limitations regarding the number of e-mail messages I can send? How is radio hosting paid for – on a monthly/yearly basis? Why do I need DNS hosting? How can I migrate my web hosting content to VPS?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?