MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Is the bandwidth on my VPS really unlimited? How can I order the Veeam Cloud Connect Backup service? What is CageFS and what is it used for? How can I transfer a domain to MyDataKnox? Why does the website from my old server still appear after I’ve made changes to the DNS? Can I use multiple IP addresses on a single VPS? Why do I need web hosting? What do I get with WHM? How long does radio hosting activation take? Can I use R1Soft backup on virtual/dedicated servers? Where is my data (e-mail, calendars, contacts, documents) stored? How can I sell hosting under my own brand? How can I configure DNS for my server? What’s the difference between web hosting and a VPS/dedicated server? What are the prerequisites for using the Veeam Cloud Connect Backup service? Which radio hosting statistics will be displayed? How many tracks can I transfer to the radio hosting (AutoDJ)? Can I try out MyDataKnox radio hosting? How much does 1 hour of premium support cost if I don’t have a subscription? How is radio hosting paid for – on a monthly/yearly basis? Which nameservers can I use for MyDataKnox DNS service? 128 kbps bitrate – is that enough for radio streaming? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Do I need my own domain for Hosted Exchange e-mail? Do I need a VPS server? Registering a .com.hr domain What is included in a MyDataKnox DNS hosting service? What is a dedicated server? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? What kind of software can I install on my server? What are the advantages of the MyDataKnox R1Soft backup? How is the Hosted Exchange service paid for? Does the premium support service include the configuration of a cPanel VPS/dedicated server? What is the network speed on dedicated servers? What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail? How do I manage my VPS? What does JetBackup offer in comparison to standard cPanel backup? Which operating systems are available for the dedicated servers? What is Veeam Cloud Connect Backup? How long does it take to prepare my dedicated server from the moment I place an order? What are my obligations regarding domain maintenance? What is a domain transfer? Who is the Veeam Cloud Connect Backup service for? How long does a domain transfer last? What is a domain name and extension? Which operating systems are available with VPS? How are cPanel licenses selected and paid for? What’s the difference between a domain and hosting? I’m not sure which reseller plan I should get, can I change it at some point? How do I manage my dedicated server?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?