128 kbps bitrate – is that enough for radio streaming?
If you’re streaming MP3, 128 kbps is more than enough bitrate. If you’re streaming AAC, 64 kbps will be enough for high-quality radio streaming.
Who is the owner of server and who maintains it?
The owner of the dedicated servers is MyDataKnox, which means that, in case of a malfunction, our staff are in charge of any repairs and/or component replacement. This also means that our technical staff are in charge of server maintenance, which entails activities that ensure high-quality working conditions.
Registering a .com.hr domain
WHO IS ELIGIBLE FOR REGISTRATION OF A .COM.HR DOMAIN
.com.hr are paid domains, available for registration to all legal and natural persons in the Republic of Croatia. The number of .com.hr domains that you can register is unlimited, and you can perform the registration here
NAME REQUIREMENTS FOR .COM.HR DOMAINS
There are no requirements in terms of domain names (apart from technical requirements regulated by Carnet’s Ordinance).
Considering the fact that there are no special requirements in terms of a domain name, the users must adhere to the Ordinance insofar as to refrain from registering domains that would violate intellectual property rights (trademarks and brand names).
Those types of domains must not be sold nor provided to third parties.
Should it become established that a domain is being exclusively or mostly used by a person not registered as its user, the domain will be deleted.
Which players is MyDataKnox radio hosting compatible with?
MyDataKnox radio hosting is compatible with all major players and devices.
Do I need my own domain for Hosted Exchange e-mail?
Yes. In order to use the Hosted Exchange service, you need to have your own domain and access to DNS scripts, since it’s necessary to perform certain modifications on DNS scripts.
What is incremental backup?
Incremental backup enables you to accelerate the process of creating backup copies, after an initial complete server backup has been performed, by sending only modified and new data to the backup repository. A smaller amount of backup data makes for a significantly quicker backup process.
How can I sell hosting under my own brand?
Every reseller hosting package enables you to add your own branding elements (logo, contact information, your own nameserver domains). In fact, your users never even need to know that you’re a MyDataKnox user. You can contact our customer support for any help with branding you might need. We’ll be glad to help.
What is a domain transfer?
A domain transfer is actually a change of registry. It’s important to note that the transfer pertains only to the domain, not the hosting content. In other words, your domain can be registered with one provider, and the hosting (content) with another.
What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require?
You require a programme which supports audio streaming. Some examples of those programmes are BUTT and RadioDJ, and both are free of charge. If you only intend to use the AutoDJ function, you don’t require that kind of software.
Are there limitations regarding the number of e-mail messages I can send?
There are no limitations, but using the Exchange service as a newsletter system is not allowed.
I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange?
Microsoft Outlook linked to POP3/IMAP enables every user to manage their personal information (messages, maps, contacts, notes, tasks, calendars, rules and notifications), but doesn’t allow sharing them with anyone nor synchronization with other user devices. MyDataKnox Hosted Exchange business e-mail enables you to share all that information within a group of users, which enables you to respond to requests more quickly, to find files and e-mail messages momentarily and to improve communication with your employees, clients and suppliers. It also enables every user to access their data using any kind of Internet connection, thus keeping your team connected no matter where they are.
What is a VPS server?
VPS is, simply put, an acronym that stands for Virtual Private Server. In short, VPS utilizes virtualization technology which enables “fragmentation” of a single powerful server into several virtual ones. Each of those virtual servers acts as a complete physical server and that’s what makes VPS such an important service. The word “private” indicates that those resources are reserved for you, therefore, you’re not sharing memory, CPU power or data with other users.
Can I host game servers on my dedicated server?
No. MyDataKnox expressly prohibits booting game servers on virtual and dedicated servers.
Which domain names are available?
A domain name is arbitrary and you can use any name you prefer, as long as a domain with that name hasn’t already been registered. You can check the availability of your preferred domain here.
Is there a refund guarantee with regard to reseller hosting?
MyDataKnox offers you a 15-day refund guarantee regarding its reseller service, no questions asked and no special procedure necessary.
Do I need an SSL certificate?
You need an SSL certificate in the following cases:
- you have a web shop
- you accept credit/debit card payments (or other forms of payment)
- you provide an online service for which your subscribers pass a sign-up process
- your website requires the entry of user log-in information
- you transfer private data online
- you want to inspire confidence with your visitors and users
Why do I need a domain?
In the world of business, having a domain has become just as common as having a telephone number. If there is no domain name displayed on your company’s advertising and business cards, the clients that prefer to browse products and services online, which is widely spread nowadays, might skip your content if they are unable to easily find that information. Nowadays, a registered domain and a high-quality website is a business priority, since it’s a very cheap way to present a company name and information to the general public in a way that is simple and quick.
Individuals also want to have their own domain for private or family websites and various activities, but often just to be able to create a private e-mail address on their own domain. If you’re an author, artist, activist, volunteer, or if you perform another kind of activity under your name, registering a domain that carries your full name will create a unique address that you can use for promotion.
A good domain name and a related e-mail address inspire confidence in users, so it’s quite obvious that an imaginary company “My Company Ltd.” would use a domain such as mycompany.com for their websites and an e-mail such as info@mycompany.com for communicating with their clients.
What types of issues does CloudLinux resolve?
CloudLinux resolves many issues that hosting companies and individuals face. Here are a few:
- The server is loaded and losing resources
LVE virtualization offers you control over server resources, including the CPU, IO, memory, inodes, the number of processes and connections that each individual cPanel account can use. - Server breaches and malicious scripts
CageFS isolates every user and makes them invisible to each other within the system. It also prevents a great number of attacks, including most attacks performed through privilege escalation. - The user requires different PHP versions
PHP Selector provides premium flexibility by offering the users all the popular versions of PHP, which enables them to keep old scripts without the obligation to use newer PHP versions or change the code of their website. - MySQL server is overloaded
MySQL Governor pinpoints problematic users and limits them in real time. It’s an unprecedented solution in the industry. - Symbolic link attacks
SecureLinks prevents all known symlink attacks at the kernel level.
What’s the difference between a web hosting e-mail and Microsoft Hosted Exchange e-mail?
A web hosting e-mail is linked to your web hosting package and enables you standard e-mail management options (POP3/IMAP). Microsoft Hosted Exchange includes full e-mail control with additional benefits, such as integration with Microsoft Outlook and push service for mobile phones in order to ensure that your data is synchronized and updated for all employees.
How can I manage my domain?
All domain-related options, including management, are at our disposal at the MyDataKnox user portal. You can access the user portal by signing up or logging in.
Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain
Croatian domains are linked to natural and legal persons, therefore, Carnet requires you to enter your PIN or CRN upon registration of a .hr or .com.hr domain.
Does the premium support service include the configuration of a cPanel VPS/dedicated server?
Yes. The premium support service includes the installation and configuration of the cPanel and CentOS Web Panel control panels.
What is CageFS and what is it used for?
CageFS is a virtualized file system which isolates every user and makes them invisible to each other within the system. CageFS prevents a great number of attacks, including most attacks performed through privilege escalation.
What kind of software can I install on my server?
MyDataKnox doesn’t pose any limitations regarding the type of software you use on your server, as long as the software in question complies with our Terms of Service.
What are the benefits of MyDataKnox VPS hosting?
If you require a specifically configured server or your websites have a large number of visitors, then VPS is the right solution for you. VPS can be completely adapted to meet your needs and provide you with a lot more control over your hosting environment than a web hosting service. On the other hand, if your require an installation of a special software such as CRM, ERP or similar systems, VPS provides you complete freedom of installation and configuration of such applications.
What is web hosting?
Web hosting is a service of placing website on servers that are globally accessible online. In order for your website to display online, its scripts, images and other content must be located on a server which executes your site’s code and serves its content to its visitors.
What’s the difference between a domain and hosting?
Simply put, a domain is the address of your websites.
Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.
What is included in a MyDataKnox DNS hosting service?
A MyDataKnox hosting service provides simple DNS script management for your domain if you’re also a user of our services of VPS, dedicated servers, cloud or you’re leasing a domain with us. The service itself enables you to easily manage DNS scripts without having to arrange your own DNS server infrastructure. The service also comes with access to a control panel for adding and modifying scripts, free backup of all DNS zones and our useful customer support 24/7.
Who is reseller hosting intended for?
Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.
Why should I use CloudLinux OS and in which situations?
If you provide web hosting services, it’s extremely important to secure and stabilise the servers you’re using. Even if you’re not offering web hosting services, but you require the option to isolate your users, CloudLinux is the perfect choice.
Who can use and manage VPS?
VPS management requires basic server administrator knowledge. You’ll need it to administrate the operating system you’ll install (Linux or Windows) and configure the applications. If you require VPS, but feel that you lack the technical skills needed to manage a server, we recommend that you take a look at our Premium support service.
Which hosting package is right for me?
Standard web hosting packages are perfect for less-demanding users in need of hosting for their personal sites, blogs, simple business sites and other similar websites with a low number of visitors.
Advanced hosting packages are intended for more demanding users which require additional resources and steady functioning of advanced web applications, such as web shops, CRM systems and websites with a large number of visitors.
Regardless of the package you choose, all our web hosting packages include, among many other benefits, an unlimited number of domains, unlimited e-mail addresses, a completely free SSL certificate for each of the websites within a hosting package, a simple installation of WordPress and other popular platforms and content, as well as professional support 24/7 all year round.
Can I change the administrator (root) password and how?
Of course. You can change the password at any time within the server itself or through your MyDataKnox user website for server management.
Why do I need DNS hosting?
If you want to use our services, such as VPS hosting, you need a DNS server in order to connect your domain to the leased server. Considering that spending time and money on buying a DNS server or creating your own DNS solution is not cost-effective, MyDataKnox offers you a read-made solution completely free of charge, which takes care of the cost problem.
How is a DNS hosting service used; where are DNS scripts edited?
The MyDataKnox hosting service is used by means of our user-friendly and transparent user interface. Script editing is quick and simple, and daily backup copies eliminate the threat of any errors that might cause operation shutdown of leased servers linked to the DNS scripts.
To use the MyDataKnox DNS hosting service, the domain must be pointed to our user nameservers:
- mdns1.mydataknox.com
- mdns2.mydataknox.com
Can I change the root/administrator password on my server?
Of course. You can change the password at any time within the server itself or through your MyDataKnox user website for server management.
How does licensing for the Veeam Cloud Connect Backup service work; how is the price set?
The license for the Veeam Cloud Connect service is defined according to the number of virtual servers you want to backup and the size of the leased MyDataKnox backup repository.
What is SSL and how does it work?
An SSL certificate is a cryptographic protocol which increases the level of online data security between visitors of a website and the server where the site is located. In other words, SSL is the encryption of data from readable text to coded text which can be read only by using a decoding key. This enables secure communication and protection of the user’s confidential personal information and financial data.
What is JetBackup for cPanel?
JetBackup is a leading security solution for cPanel which enables quick and efficient creation of incremental backup copies of cPanel user accounts. Settings such as automatic creation of back copies and data recovery are also included in its transparent interface. JetBackup enables you, the administrator, to create many filters which help you define the details related to all material system settings.
Redirecting a free .hr domain by changing the nameserver
If you’re ordering or already have a hosting account with MyDataKnox and you already have a registered free .hr domain that you want to use, follow the steps described below:
- Visit the Carnet website for domain administration at https://www.dns.hr/portal/mydomain/administration
- Enter the name of the .hr domain that you wish to redirect to MyDataKnox.
- Choose your role related to the domain (owner, technician or administrator) and click “Send”. Afterwards, you’ll receive an e-mail providing you with authorized access to the domain administration website.
- Click on the link indicated in the e-mail and under “DNS scripts” enter the following MyDataKnox nameservers:
NS1.MYDATAKNOX.COM
NS2.MYDATAKNOX.COM - Save the data after making the modification.
How is radio hosting paid for – on a monthly/yearly basis?
Radio hosting is paid for exclusively on a yearly basis.
What is MySQL Governor and what is it used for?
MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support to the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
How does R1Soft backup work?
In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:
- first, a complete copy of your server is made
- the R1Soft client is constantly monitoring all changes on the disks within your server
- each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).
Which radio hosting statistics will be displayed?
You can track the number of active listeners live and at a certain point in time, as well as user geolocation
Is my domain name available? / How do I choose a domain name?
You can check whether a domain name is available through our websites using this link.
There are a few universal rules regarding the selection of a domain name:
- Choose a clear, unique and easily memorable domain name
- The name should link you or your company with the domain itself in as few characters as possible
- The domain name should not contain hyphens, numbers or special characters, unless it is strictly necessary
- The name should be easy to pronounce
- Make sure that the domain name is not registered or trademarked (e.g. eBay, etc.)
Does radio hosting cover streaming copyright?
No. If you’re playing commercial music on your radio station, you need to obtain the authors’ consent. You can request more information from your local copyright collection society.
Can I host pornographic content on my VPS?
You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.
What is a user account on a cPanel server?
An account, often referred to as “the cPanel user” or “cPanel account” is an account used by the end user for logging into the cPanel interface in order to manage their website or e-mail. It should be pointed out that the total number of users on a cPanel server, in terms of licenses, is determined by the number of active and suspended users on that server. Therefore, cPanel checks the number of users on a server and counts them, whether they are active or suspended.
What are the benefits of using the Veeam Cloud Connect Backup service?
The MyDataKnox Veeam Cloud Connect Backup service ensures a backup repository on a remote location, within the MyDataKnox cloud, that you can access through your Veeam console.
What’s the difference between a domain and hosting?
Simply put, a domain is the address of your websites.
Web hosting is a service of placing website on servers that are globally accessible online and which deliver your websites to their visitors.