MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What is included in a web hosting package? Can I change the operating system on VPS, and how? What does JetBackup offer in comparison to standard cPanel backup? How is radio hosting paid for – on a monthly/yearly basis? What is included in a dedicated server service? Is there a limitation to the number of characters a domain name can contain? Can I use multiple IP addresses on a single server? What is CageFS and what is it used for? Which operating systems are available for the dedicated servers? Types of SSL certificates What kind of software can I install on my server? I have several domains; how can I transfer them all at once? Does the premium support service include the configuration of a cPanel VPS/dedicated server? How is the Hosted Exchange service paid for? What is a dedicated server? How quickly are changes in DNS propagated? How does my own customer support work if I’m using reseller hosting? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Which characters can I use in my domain name? My first domain is free (how, where, what do I need to do…) Who can use and manage VPS? What are some important features of JetBackup? Registering a .com.hr domain Is cPanel included in the dedicated server service? How can I check how many users I have on a cPanel server? What is Veeam Cloud Connect Backup? Which operating systems are available with VPS? What is a user account on a cPanel server? Does cPanel come with VPS? Which panels do you support? Does MyDataKnox create a backup of my VPS data? What types of issues does CloudLinux resolve? What if I use up all the hours included in the premium support service? Do I need an SSL certificate? How is a DNS hosting service used; where are DNS scripts edited? Does radio hosting cover streaming copyright? Which services is the DNS hosting service included in? How are cPanel licenses selected and paid for? Does the premium support service include assistance with my applications? What are the requirements for a domain transfer? What is CloudLinux? What are the limitations of a DNS hosting service? How can I manage my domain? What happens if the number of cPanel users exceeds the number limited by the license? Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain How can I configure DNS for my VPS? Are there limitations regarding the number of e-mail messages I can send? What is the network speed on dedicated servers? Can I host pornographic content on my VPS? How can I migrate my web hosting content to VPS? Do you check e-mail for viruses and spam or do I need to use my own antivirus software?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?