MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

Redirecting a free .hr domain by changing the nameserver How long does a domain transfer last? What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require? What is cPanel/WHM? Which characters can I use in my domain name? How can I transfer a domain to MyDataKnox? How can I check how many users I have on a cPanel server? What is a domain transfer? Where is my data (e-mail, calendars, contacts, documents) stored? How can I configure DNS for my VPS? What does JetBackup offer in comparison to standard cPanel backup? What is reseller web hosting? Which level of DNS script control does DNS hosting provide? Why do I need web hosting? What’s the difference between a domain and hosting? Can I host game servers on my VPS? Redirecting an existing domain to MyDataKnox hosting If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? Who can use and manage VPS? If I order web hosting today, how much time will it take for it to be ready to use? How much does 1 hour of premium support cost if I don’t have a subscription? Can I change the administrator (root) password and how? Is cPanel included in the dedicated server service? Can I host pornographic content on my VPS? What do I get with WHM? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? What is bare-metal restore? Can I host game servers on my dedicated server? What is a VPS server? Which operating system is used for the reseller hosting service? How can I manage my domain? Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else? I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange? Is there a refund guarantee with regard to reseller hosting? How many servers can I link to the R1Soft backup service? How long does radio hosting activation take? Can I use a single certificate for multiple domains? Why do I need a domain? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Can I use MyDataKnox DNS hosting with another service using my domain which is not leased from MyDataKnox? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? What is CloudLinux? Which operating systems are available for the dedicated servers? How can I migrate my web hosting content to VPS? Can I use multiple IP addresses on a single server? Do you have control over DNS in the Hosted Exchange service? What are the benefits of MyDataKnox VPS hosting? How are cPanel licenses selected and paid for? What is DNS? Is the bandwidth on my VPS really unlimited?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?