MyDataKnox user support 24/7

Need help? Get in touch with us. Our team of professionals is always available. We’ll be happy to answer any question you might have and get to work.

What is included in the premium support service? I’m currently using POP3/IMAP account or webmail, can I migrate my existing e-mail? I’m confused by the terminology. Can you clarify the differences between VPS, dedicated servers and web hosting? Can I host game servers on my dedicated server? Registering a .hr domain How do I manage my dedicated server? What happens if the number of cPanel users exceeds the number limited by the license? If I don’t use up all of the work time included in the premium support service within one month, is the extra time transferred into the following month? If I order web hosting today, how much time will it take for it to be ready to use? What are the requirements for a domain transfer? Who is the Veeam Cloud Connect Backup service for? Why do I need DNS hosting? How does my own customer support work if I’m using reseller hosting? Which domain names are available? Is cPanel included in the dedicated server service? How much does 1 hour of premium support cost if I don’t have a subscription? What if I use up all the hours included in the premium support service? What is web hosting? What is an SSL certificate used for? Do you have control over DNS in the Hosted Exchange service? Do you check e-mail for viruses and spam or do I need to use my own antivirus software? Which hosting package is right for me? How can I check how many users I have on a cPanel server? Which characters can I use in my domain name? If I order a new VPS today, how much time will it take for it to be ready for use? What kind of support do your provide regarding the VPS service? What is the network speed on dedicated servers? Is a backup created for dedicated servers? Can the VPS configuration subsequently be changed? Are there limitations regarding the number of e-mail messages I can send? Registering a .com.hr domain What happens when I run out of space? What is EPP Code? How does R1Soft backup work? My first domain is free (how, where, what do I need to do…) What is a user account on a cPanel server? Mandatory identity verification for .hr and .com.hr domains Who is the owner of server and who maintains it? How long does a domain transfer last? What is reseller web hosting? What are the benefits of MyDataKnox VPS hosting? Is the bandwidth on my VPS really unlimited? How can I manage my domain? What do I get with WHM? What are the limitations of a DNS hosting service? Which SSL certificate should I choose? What is a domain name and extension? What is included in the Centova Cast administration web panel? Does the premium support service include assistance with my applications? Can I change the root/administrator password on my server?

You are our user and you need help?
Sign in!

By logging in to our user portal, you can open an inquiry to our support, which allows you to solve problems faster and easier.

Sign in

Forgot my password?