What is included in the Centova Cast administration web panel?
The Centova Cast panel includes:
Centralised management
You can easily manage accounts using the control panel which offers you an overview of customer information, resource limitation and a number of other features.
Comprehensive statistics
Track your performance, listeners and use of resources by reviewing detailed streaming statistics
AutoDJ
Easily set your selected audio tracks and create your own radio programming schedule
Radio websites
Centova Cast offers you a unique homepage for each stream, as well as information on reproduction, a list of recent tracks, mapping live listeners…
And that’s just the beginning.
How can I configure DNS for my VPS?
MyDataKnox provides you a complementary DNS hosting service with every VPS. You can access all DNS settings at your MyDataKnox user website.
What is an SSL certificate used for?
SSL certificates are used for protecting the data between the visitor and the server where the website is located. This means that SSL certificates enable safe online credit/debit card payments, protect the domain and company location information.
How quickly are changes in DNS propagated?
Zone propagation can last for up to 24 hours, depending on the DNS cache of your Internet provider.
Can I use multiple IP addresses on a single server?
Of course. Upon ordering a server, you select the number of additional IP addresses you require, and, in case you lease multiple addresses, you an easily set one main IP address for your server.
Who is reseller hosting intended for?
Reseller hosting is intended for individuals and companies with multiple websites for which they require separate cPanel accounts, or those that wish to offer their users a web hosting service at their own prices and conditions, without having to maintain the server and the service itself, since we’ll be responsible for that part of the job.
I’m using Outlook with a POP3/IMAP account; how would I benefit from Hosted Exchange?
Microsoft Outlook linked to POP3/IMAP enables every user to manage their personal information (messages, maps, contacts, notes, tasks, calendars, rules and notifications), but doesn’t allow sharing them with anyone nor synchronization with other user devices. MyDataKnox Hosted Exchange business e-mail enables you to share all that information within a group of users, which enables you to respond to requests more quickly, to find files and e-mail messages momentarily and to improve communication with your employees, clients and suppliers. It also enables every user to access their data using any kind of Internet connection, thus keeping your team connected no matter where they are.
Which players is MyDataKnox radio hosting compatible with?
MyDataKnox radio hosting is compatible with all major players and devices.
What is MySQL Governor and what is it used for?
MySQL is often one of the main problematic areas for hosting companies. Keeping MySQL stable can be tricky, and users sending requests to the base can slow everything down. That’s where MySQL Governor comes in. Its ability to pinpoint problematic users and limit them in real time is unprecedented in the industry as of yet. Offering support to the latest versions of MySQL and MariaDB, CloudLinux is an imperative part of any shared hosting.
How do I manage my dedicated server?
Depending on the selected operating system, you can manage server settings using the Remote Desktop (Windows) or SSH (Linux). You can also install a web hosting control system, such as cPanel or CentOS Web Panel. You can access basic options, such as starting, restarting, stopping, naming the server, etc. through the MyDataKnox user site.
What are the requirements for a domain transfer?
In order to perform a successful domain transfer, you have to meet the following requirements:
- You have be the owner of the domain or have access to the e-mail address indicated in the server as the e-mail of the administrator
- You need to unlock the domain for transfer with your current registrar and get an EPP code, which is required for most extensions (not for Croatian domains)
- The transfer must be initiated no later than 10 days prior to the expiration of the domain, so that it doesn’t expire during transfer
- The transfer must be performed at least 60 days after the domain has been registered or previously transferred.
What happens if the number of cPanel users exceeds the number limited by the license?
In case of “outgrowing” the maximum number of users on a server, your license will need to be upgraded to the next larger package. If the license isn’t upgraded, your access to WHM will be suspended until you upgrade the license or reduce the number of users on that server.
What are the advantages of cPanel?
cPanel builds on WHM, and, unlike WHM which is designed for the administration of the server and all its accounts, cPanel is a control panel for the end user, i.e. a centre for managing individual hosting accounts.
Some basic benefits of cPanel are:
- simple installation of hundreds of different scripts and web applications, such as WordPress, Joomla, various forums, project management systems, etc.
- quick e-mail account management and access to an e-mail interface
- creation of an FTP account for the purpose of accessing server files
- autonomous creation of a backup copy with just a few clicks
- easy addition of new domains and creation of subdomains
- assignment of a completely free SSL certificate to each domain
- an overview of detailed statistical information regarding the number of views of hosted websites
- user-friendly management of DNS zones within user accounts
- mobile display of the cPanel interface enables account access and management from any part of the world
- selection of the preferred PHP version separately for each domain
- automated installation of popular CMS systems in just a few clicks
- management of SQL databases and users.
How is the Hosted Exchange service paid for?
The service is paid for on a monthly basis, and the amount depends solely on the number of e-mail accounts you create and the size of leased space.
What is a dedicated server?
A dedicated server is a physical server that uses hardware resources that are accessible only to you, and you have full control over the server. Dedicated servers offer you a strong, reliable hardware, located at our cutting-edge data centre, which is cost-saving since there are no expenses regarding the procurement of a server, placing it in a data centre and maintaining it.
Why do I have to enter my Personal Identification Number or Company Registration Number (the Croatian “OIB”) when purchasing an .hr or .com.hr domain
Croatian domains are linked to natural and legal persons, therefore, Carnet requires you to enter your PIN or CRN upon registration of a .hr or .com.hr domain.
What is CageFS and what is it used for?
CageFS is a virtualized file system which isolates every user and makes them invisible to each other within the system. CageFS prevents a great number of attacks, including most attacks performed through privilege escalation.
Does the premium support service include the configuration of a cPanel VPS/dedicated server?
Yes. The premium support service includes the installation and configuration of the cPanel and CentOS Web Panel control panels.
My first domain is free (how, where, what do I need to do…)
A free .hr domain can be registered by all legal entities (companies associations, political parties and other Croatian-based organisations) and natural persons performing a registered business activity (tradesmen, medical doctors, attorneys, artists, etc.).
The process of registering a free .hr domain is very simple and performed through Carnet.
All you have to do is go to https://domene.hr/portal/register/info-free-hr, click “Register” and follow a few short steps.
What if I use up all the hours included in the premium support service?
Should the included time be exceeded, each additional activity which is not part of the regular, i.e. ordinary MyDataKnox support will be charged for at a price of HRK 200 per hour, or the equivalent amount in a foreign currency. This price doesn’t include VAT and the billing unit is 30 minutes.
Can I try out MyDataKnox radio hosting?
We’ll provide you with a free trial period of 48 hours. All you need to do is contact us and request a trial period or mention that you want to try out the service when you’re finishing your order.
What do I need to be able to broadcast a ShoutCast radio programme? Which software and equipment do I require?
You require a programme which supports audio streaming. Some examples of those programmes are BUTT and RadioDJ, and both are free of charge. If you only intend to use the AutoDJ function, you don’t require that kind of software.
Do I need my own domain for Hosted Exchange e-mail?
Yes. In order to use the Hosted Exchange service, you need to have your own domain and access to DNS scripts, since it’s necessary to perform certain modifications on DNS scripts.
What is domain propagation?
Domain propagation is the time it takes for the changes you execute on the DNS to become visible on the Internet. The propagation itself takes from a few minutes up to 24 hours, depending on the DNS cache of your Internet provider.
Does the premium support service include assistance with my applications?
MyDataKnox doesn’t offer support for specific issues related to applications such as programming, design and website development, unless otherwise agreed upon by the user and MyDataKnox. Even though the premium support service doesn’t include working with your applications, our technical staff will assist you with any issue as much as possible.
Can I use R1Soft backup on virtual/dedicated servers?
Sure, You can use R1Soft backup with virtual and dedicated servers.
What’s the difference between a domain and hosting?
Simply put, a domain is the address of your websites.
Web hosting is a service of placing website on servers that are globally accessible online and which serves your websites to their visitors.
How many servers can I link to the R1Soft backup service?
The MyDataKnox R1Soft backup service enables you to create a backup copy of up to two servers. You’ll select the number of servers that you wish to link to the service (number of agents) upon placing your order.
What kind of software can I install on my server?
MyDataKnox doesn’t pose any limitations regarding the type of software you use on your server, as long as the software in question complies with our Terms of Service.
How can I migrate my web hosting content to VPS?
Generally speaking, content migration is your responsibility, however, our support team will execute the migration for you if it involves transferring content from one cPanel to another, or from one CentOS Web Panel to another. You are free to contact our support team regarding anything else and if your need specific answers.
How many hours of work are included in the premium support service?
The work time of MyDataKnox support included in the Premium package is 3 hours per month, with 30 minutes as the billing unit.
How can I upgrade a cPanel license?
All active cPanel license users can upgrade or downgrade their license through MyDataKnox user website at any time.
Can I change the administrator (root) password and how?
Of course. You can change the password at any time within the server itself or through your MyDataKnox user website for server management.
Why do I need DNS hosting?
If you want to use our services, such as VPS hosting, you need a DNS server in order to connect your domain to the leased server. Considering that spending time and money on buying a DNS server or creating your own DNS solution is not cost-effective, MyDataKnox offers you a read-made solution completely free of charge, which takes care of the cost problem.
What is included in the Hosted Exchange service?
Hosted Exchange offers you advanced e-mail options for your business environment:
- Manage company activities
You can create as many calendars you need to easily manage various types of activities. - Create individual and group meetings
You can create meetings and promptly send an invitation to the relevant people. - Share your activity calendar
By clicking on the calendar, you can quickly view all the activities and share them with others. - Manage contacts and groups
Add and manage your contacts in a single place. You can create groups for different teams in your company in order to facilitate group communication. - Don’t forget the key persons
Make business cards for key people, so that you never forget who they are and what team or company they are affiliated with. - Create and manage tasks
Hosted Exchange also contains a task management tool. Create tasks and manage your to-do list so that all team members can keep up with the deadlines. - Save brief notes
Your notes are of no use to you if you can’t access them. The exchange of e-mails enables you to save those kinds of creative ideas so that everybody can access them anywhere and at any time.
Do you check e-mail for viruses and spam or do I need to use my own antivirus software?
All messages that go through the Hosted Exchange e-mail service are checked and cleared of spam (inbox and outbox) and malicious code using cutting-edge antivirus solutions. Nevertheless, we also recommend using your own antivirus computer software.
What is included in a MyDataKnox DNS hosting service?
A MyDataKnox hosting service provides simple DNS script management for your domain if you’re also a user of our services of VPS, dedicated servers, cloud or you’re leasing a domain with us. The service itself enables you to easily manage DNS scripts without having to arrange your own DNS server infrastructure. The service also comes with access to a control panel for adding and modifying scripts, free backup of all DNS zones and our useful customer support 24/7.
I’m not sure which reseller plan I should get, can I change it at some point?
Of course! You can quickly and easily upgrade your reseller hosting package at any time. All you have to do is send an inquiry to our support team indicating the package you want. Afterwards, our support team will create an offer for the payment of the price difference between the existing and the new package. Your package will become active upon its payment.
Is there a limitation to the number of characters a domain name can contain?
Most domain extensions contain up to 60 characters, but keep in mind that a domain name should not be that long.
The point is for the domain to describe you or your activity in as few characters as possible.
Registering a .com.hr domain
WHO IS ELIGIBLE FOR REGISTRATION OF A .COM.HR DOMAIN
.com.hr are paid domains, available for registration to all legal and natural persons in the Republic of Croatia. The number of .com.hr domains that you can register is unlimited, and you can perform the registration here
NAME REQUIREMENTS FOR .COM.HR DOMAINS
There are no requirements in terms of domain names (apart from technical requirements regulated by Carnet’s Ordinance).
Considering the fact that there are no special requirements in terms of a domain name, the users must adhere to the Ordinance insofar as to refrain from registering domains that would violate intellectual property rights (trademarks and brand names).
Those types of domains must not be sold nor provided to third parties.
Should it become established that a domain is being exclusively or mostly used by a person not registered as its user, the domain will be deleted.
How does R1Soft backup work?
In order to activate the R1Soft backup service, all you need to do is to install the R1Soft client software on the server you want to backup. Afterwards, the R1Soft makes copies in the following way:
- first, a complete copy of your server is made
- the R1Soft client is constantly monitoring all changes on the disks within your server
- each subsequent time a backup copy is saved, a snapshot is made and only the changed data is sent to the cloud (incremental backup).
What is included in a dedicated server service?
All MyDataKnox dedicated servers include full administrator privileges, at least one public IP address, a console and a 1 Gbps network port.
How is radio hosting paid for – on a monthly/yearly basis?
Radio hosting is paid for exclusively on a yearly basis.
What is WHM / reseller hosting management?
All reseller web hosting accounts include two separate control panels:
- a Reseller Web Host Manager (WHM) which enables you to create accounts for your users and manage them
- a cPanel control panel for your users which enables them to easily create and/or manage websites and e-mail.
WHM makes it very simple to manage and create various subaccounts. You will be able to:
- set up cPanel for each user
- limit user SSD storage and/or bandwidth
- change user passwords, and perform many other actions.
Your users will be responsible for setting up their websites and e-mail, as well as managing their accounts, which they can perform using the cPanel control panel.
cPanel will enable them to create and manage their websites and e-mail accounts without your intervention.
Which operating system is used for the reseller hosting service?
All our reseller packages are based on Linux servers and include WHM/cPanel control panels.
Can I host pornographic content on my VPS?
You can store and host any kind of content on your VPS, as long as the content is compliant with local legislation. Study the legislation carefully, since you are the one responsible for the data located on the server.
Can I buy the SSL certificate from MyDataKnox, and hosting from somewhere else?
Of course.
MyDataKnox doesn’t implement that kind of limitation; you can buy the certificate and install it on a server that is not one of ours.
Who can use and manage a dedicated server?
Server management requires basic server administrator knowledge. You’ll need it to administrate the operating system you’ll install (Linux or Windows) and configure the applications. If you require a dedicated server, but feel that you lack the technical skills needed to manage a server, we recommend that you take a look at our Premium support service.
How can I configure DNS for my VPS?
MyDataKnox provides you a complementary DNS hosting service with every VPS. You can access all DNS settings at your MyDataKnox user website.
Do I need web hosting or reseller hosting?
If you require multiple hosting accounts with separate cPanel access and want to be able to create cPanel hosting accounts by yourself, reseller hosting is the right choice.